No Sound in YouTube

I have the latest Flash Player & Google. I'm running Windows 8.1. Recently my sound quit on YouTube. There is an X by the sound control. Sound works on IE. I've searched & it seems it may have something to do with Pepper Flash on the flash player. Any ideas/suggestions of what I can do to remedy this?

Use this page to see if Adobe thinks you are up-to-date.
* http://www.adobe.com/software/flash/about/
your IE9 might be 64 bit, your Firefox is 32 bit, and you probably have to install the add-on into both browsers even if both are 32 bit.
32bit and 64 bit versions are installed in separate libraries.
I've noticed that the volume on the Flash screen is not [necessarily] the same as the volume on your system.

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