No sound iPod nano

ought new ipod nano 7th gen. followed all set up steps. with headphones pluged in and volume up and verifing that the song is runing ,,i get no sound at all. and i can not get the fm radio to get a signal or hear anything. can you help ?

Shaker88
Have you checked the Settings to see that your MAX volumn is not set at 0?
Just a thought.
Regards Kym

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