NO SOUND - Macbook Air (Mavericks 10.9.4)
Please guys, help me here! I made the update to Mavericks 10.9.4 in my MBA 2011 and now my MBA is always on mute...
Some print screens with details:
There are many possible causes for this issue. Take each of the following steps that you haven't already tried. Some may not apply to your model. Back up all data before making any changes.
1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
2. Run Software Update and make sure you have a fully up-to-date installation of OS X.
3. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. You should do that even if the software is not causing the problem, because it's useless.
4. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions (not by dragging something to the Trash.)
5. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.
6. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If the Mute boxes are checked, uncheck them.
7. If a red light is visible in the audio-out port when sound should be playing, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
8. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Restart and test.
9. If you have a MacBook Air, turn off Bluetooth and restart.
10. Start up in safe mode. Don't log in; just restart as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
11. Reset the NVRAM.
12. Reset the SMC.
13. Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/Audio
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash. Recreate your settings in the Sound preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
14. Reinstall OS X after backing up all data.
15. Make a "Genius" appointment at an Apple Store.
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For global alerts, yes:
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Thanks!Hey lkpolovchik,
Thanks for the question. Yes, you can continue to use iCloud Contacts, Calendars and other services with OS X Mavericks and iOS 8 devices. Only some features require iOS 8. For a full list of minimum system requirements by feature, check out the following resource:
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Hello,
i've got a problem(if we can call it) with my Macbook Air 2013(bought on july 2013).
when i type,i usually put my hands on the surface right next to the pad.
i do not apply any forces or put all the weight on the surface but it sounds like a crack or something similar.
and i also see that the surface goes down for a few mm.
thanks
Albertoyour touchpad is probably cracked... get it repaired by the guys at apple.
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Slow MacBook Air Mavericks 10.9.5
This is my Etrecheck Report, I have erased most of my pictures and transferred them to a HD, I have also emptied the trash with the secure empty trash, and erased the some other things that I had installed to check the usage of the disk...
Thank you for your help...
Problem description:
She cannot multitask as great as she used to do. Internet gets really slow and it has always worked pretty fast. I haven’t called the company but will do so tomorrow to make them check, too.
Recently I transferred some information to and from a hard drive
EtreCheck version: 2.1.8 (121)
Report generated March 11, 2015 at 8:55:07 PM GMT+1
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,1
1 1.7 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 372
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 1:33:57
Disk Information: ℹ️
APPLE SSD TS064E disk0 : (60,67 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 59.47 GB (23.90 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 59.81 GB Online
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.facebook.videochat.[redacted].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Reminders Application Hidden (/Applications/Reminders.app)
Calendar Application Hidden (/Applications/Calendar.app)
ZipCloud UNKNOWN Hidden (missing value)
Dropbox Application Hidden (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ℹ️
Cuevana Stream
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 59.47 GB Disk used: 35.58 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 11
Oldest backup: 2012-11-17 00:16:19 +0000
Last backup: 2015-03-08 19:51:58 +0000
Size of backup disk: Excellent
Backup size 499.76 GB > (Disk size 59.47 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
2% com.apple.WebKit.Plugin.64
0% aosnotifyd
Top Processes by Memory: ℹ️
137 MB softwareupdated
116 MB Safari
92 MB mds_stores
86 MB com.apple.WebKit.Plugin.64
73 MB WindowServer
Virtual Memory Information: ℹ️
48 MB Free RAM
1.74 GB Active RAM
1.86 GB Inactive RAM
641 MB Wired RAM
548 MB Page-ins
49 KB Page-outs
Diagnostics Information: ℹ️
Mar 11, 2015, 07:21:00 PM Self test - passedSafari > Preferences > Extensions
Turn those off and relaunch Safari to test.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk.
http://support.apple.com/kb/PH5836
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
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Not sure what you're trying to do specifically though. . -
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Never, ever migrate. CS installs are "Machine specific", you break licensing doing that.
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Gene -
IWork from macbook air mavericks to iPad
Hello,
I would like to know how to get iwork to my ipad.
Rececntly, last week, I bouth a macbook air at a retail store in Colombia, it comes with iwork, and ilife. I sign in with my apple id, and update the apps, so far no problem. The thing is, its suppose that in my ipad and iphne they should be free to install as well, but in itunes on my macbook air says 9.99, and in the appstore says installed??? no understand how is that posible???
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If both the phone and iPad were activated before 1st September then you will need to buy the apps if you want them on them.
Free apps : http://support.apple.com/kb/HT5913
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This question was solved.
View Solution.Hello @TexasMos ,
Thanks for getting back to me. The AirPrint driver may be selected instead of the HP driver, by the sounds of it. I would like you to see the link below to see some screen shots that will help you check which driver is selected. If you see the AirPrint driver selected, you will need to change it to the HP driver.
AirPrint and HP driver screenshots
Take care,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
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Hi All-
I have a Mac Pro running Mavericks 10.9 and a Macbook Air also running 10.9. I have set up a very detailed set of rules for organizing my incoming email on my Mac Pro that I would also like to use on my Macbook Air.
Details:
Mac Pro - Mavericks 10.9
Macbook Air - Mavericks 10.9
Application - Apple Mail
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