No sound - no beats audio. dv7 notebook Windows 7 64 bit.

No sound - no beats audio. dv7 notebook PC-SER #2CE2012FSD, IDT High DEF Audio CODEC, Windows 7 64 bit, Product # A6X08UA#ABA. Need ASAP for school.Please help.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58226.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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    Originally Posted by bigcat400
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    Whew. I Didn't think it was this complicated when I started typing....
    Hope everyone enjoys better sound with this.
    JJ 
    ENVY 15 l i5 540M l ATI 5830 GPU l 8GB DDR3 1333 l 2 x 160 GB SSD l 1920x1080 glossy l Win7 Pro l 10,273 3Dmark06   Last edited by JJB : 12-27-2009 at 03:41 PM.
    End of Excerpted Post 
    Credit belongs to the original author of the original procedure:
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    If the "Driver Store" is removed, that is, if the driver package is ever removed from C:\SWSetup, you can reinstall from the sp* file as long you you have it in your Downloads folder - it will recreate that SWSetup/sp* folder.
    What about Versions?
    Latest is Usually best.  If you are concerned AND you think you may not be able to get another a copy of an older driver that is in C:\SWSetup\sp*, make a copy of the folder before uninstalling any driver or making any changes.
    Installation from the Original sp* package
    Find the sp* file on your system.  It will be most likely be located in your “Downloads” folder.
    Simple Driver Installation from the 'Saved' installation sp* file:
    Close everything that isn’t needed, browsers, games, windows…
    Right-Click on the installation package (the sp* file), Select 'Run as Administrator' and start the installation
    Answer any questions…and follow the instructions
    or...
    Installation from the Device Manager
    If the driver software is still on the system from a previous installation, it is located in C:\SWSetup
    You can tell the Device Manager to access the package on the system:
    Control Panel > icons > Device Manager > (Highlight) IDT High Definition Audio CODEC >
                          Right-Click > Update Driver Software > Browse my computer for driver software
                          Browse to C:\SWSetup\sp*
                          Be sure the “Include Subfolders” box is CHECKED
    27-Nov-2011
    Audio Services Check / Restart
    This section is not strictly part of the "Enhancement" procedure.  It has been included because it is necessary that these settings be correct so that the sound can function properly.  If you are not having sound issues, skip this part...
    Check system Services to make sure that your sound related services are running as they should.
    Restart each service (except as noted):  Right-Click > Restart
    Control Panel -> icon -> Administrative Tools -> Services > bottom of page > Standard (optional - makes it easier to column sizes)
    Sound services must be showing as
    Status = Started
    Startup Type = Automatic
    Sound Services:
    Audio Service
    Multimedia Class Scheduler
    Windows Audio
    Windows Audio Endpoint Builder
    Power (check only)
    RPC (check only)
    That’s it.
    It’s a matter of tweaking the settings to get results.  Do not forget that that Left/Right Speakers setting is turned off in Speakers Configure.  It’s not a big deal (assuming this works), but it’s DIFFERENT and it needs to be kept track of.
    I hope this helps your sound work better!
    Kudos are Earned!
    Kind Regards,
    Dragon-Fur

    Nice extensive research on reseting Beats Audio on the HP laptops.
    Just bought the Envy 17t-3000 and I updated all the drivers via HP Support Manager.
    BEFORE the update, the Beats Audio worked well..
    1. Press the dial and the popup box comes up ~3 secs
    2. Volume indicator swirl appeared to show volume level
    AFTER the update, something changed the Beats Audio... had to re-install the latest driver from HP website (even after contacting HP Tech support via chat and email several times)...
    1. Press the dial and the popup box comes up ~10-12 secs now!
    2. Volume indicator swirl DISAPPEARED so volume level indicator is GONE
    Sure the sound works but NOW I do NOT know or remember the volume level whenever I listen to music.
    You can barely tell on the Windows Speaker icon on Icon bar since 2 sound waves indicate at least 50% sound level but that's it!
    I have the following softwares and checked their settings and set them all at 50% and use the Beats Audio dial to control the volume whenever the programs are used:
    1. WinAmp
    2. VLC player
    3. MPC
    4. WMP
    No matter what I try, it appears that the Beats Audio Volume Control Swirl Indicator is GONE! Worse, there's NO Windows volume control indicator unless leave the Volume Mixer open!
    Anyone know how to fix this problem and bring Back the Audio Beats volume indicator??
    Thanks!

  • Hp Pavilion dv7 notebook Beats Audio speakers on their way out.

    my beats audio speakers on my hp pavilion dv7 notebook computer  have lost much of their volume and i'm not getting clear sound.

    Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
     Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
    Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
    http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

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