No sound on FaceTime! What am I doing wrong?

I can't get sound on FaceTime. They can hear me but I can't hear them. I have sound for videos etc. just no sound on FaceTime .

Hello Tishrock,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
Have a nice day,
Mario

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