No Sound on HP Pavilion TouchSmart 11-e001sa Notebook PC (ENERGY STAR)

Hi 
i have a  HP Pavilion TouchSmart 11-e001sa Notebook PC (ENERGY STAR) but do not have no sound coming out of the speakers.
the volume is set up high but when i play You Tube videos i get no sound 
please Help!!!!!!!

Hey Cityhull,
I would like to first welcome you to the HP Forums!
With not being able to here sound from your notebook, I would like to first confirm that troubleshooting steps that you have done already. I have included the document 'No Sound from Speakers (Windows 8)', I have troubleshooting steps been completed, if so what was the outcome for the Windows 8 troubleshooting tools, and the rest of the steps.
Looking forward to working with you!
I worked on behalf of HP

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