No sound on iPad mini. Have tried all suggested fixes

The sound on my iPad mini suddenly stopped. I've tried the reset, re-booting, checking the side keys-nothing. Any other suggestions?

Make sure sound is not muted (little bell)

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I can't send email in Thunderbird and I have tried all suggested fixes I can find!

I moved Thunderbird from my old MacBook Pro to a new MacBook Pro (I have done this before with no problems).
I updated Thunderbird on both laptops before I did this - to version 31.0
The new machine's running Mavericks 10.9.4
I started to notice intermittent problems with sending email - this seemed to free up when I opened up my BT email account (the account that 'feeds' Thunderbird) and then resent the email in Thunderbird.
This 'fix' has now stopped working and all I continually get when trying to send is the message:
'Send Message Error
The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
The server may be unavailable or is refusing SMTP connections.' (etc.)
I checked with both Mozilla and BT forums/help pages, then went to Thunderbird>Tools>Account settings>Outgoing Server(SMTP)>Edit
I then changed the settings to those recommended by both BT and Mozilla:
Server Name: mail.btinternet.com
Port - 465
Security - SSL/TLS
Authentication - normal password
User Name - (my user name)
I also tried many variations (including the original settings)
Server Name: mail.btinternet.com
Port - 587
Security - none
Authentication - password transmitted insecurely
User Name - (my user name)
I tried deleting my password and then doing the above all again.
I tried turning the router off and back on and doing the above all again.
Nothing - apart from not being able to send email Thunderbird's working fine with incoming, I really think I've tried everything I can. Can I delete my prefs - will this help? Is there anything I've missed? I've wasted 4 hours and it feels like 4 days!
Any help would be greatly appreciated.

Error message as above and below:
'Send Message Error
The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
The server may be unavailable or is refusing SMTP connections.' (etc.)
BT won't deal with this - they redirect me to a 'partner' who want to charge to discuss the problem. Nice, eh!

Mini ipad has frozen and won't let me restore showng 3014 error code. I have tried all suggestions to correct error and mini ipad is now frozen saying connect to itunes. Can't i just reboot it somehow?

BIG QUESTION!!!!
My mini ipad has frozen and won't let me restore showing 3014 error code. I have tried all suggestions to correct error and now is frozen saying connect to itunes which just shows the error message.. Can't i just reboot it somehow?

Hi annababs,
This article has troubleshooting specific for error 3014:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If that does not work, this article may be able to help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Take care,
- Ari

HT5318 I am unable to down load itunes and/or Quick Time. I am getting the message "not a valid 32bit win". I am operating on a 64bit system. I have tried all the fixes. what now?

I recently purchased the New IPad and am trying to sync to this computer. I need to download iTunes and /or Quick Time. Last night I tried downloading Quick Time and this morning it was still trying to load. iTunes will not download, but gives me the error code " not a 32bid win program" I am running a 64 bit system and have tried all the fixes that are listed. Now what. This is a Acer, Windows 7 64bid system.

iTunes will not download, but gives me the error code " not a 32bid win program" I am running a 64 bit system and have tried all the fixes that are listed.
Doublechecking. In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

Unable to convert PSE11 catalogs to PSE13 Organizer. Windows 7 PC. 64 bit. Have tried all suggested solutions on forum and community. Other ideas?

Windows 7 PC. 64 bit. Have tried all suggested solutions on forum and community. Other ideas?
Conversion Log ends with "flattening 3gpp files, removing j2k files...An error was encountered in the sqlite database: unable to open database file
conversion log: Conversion Failed.

Log says “unable to convert SQLite db” and then “Conversion failed”. This is before it does anything with specific images. The line right before the above is “gpp files flattened . . .” which I believe are sound files
: Cheri Mason
Unable to convert PSE11 catalogs to PSE13 Organizer. Windows 7 PC. 64 bit. Have tried all suggested solutions on forum and community. Other ideas?
created by nealeh in Photoshop Elements - View the full discussion
What does the log file say? - Photoshop Elements catalog conversion failure.
Cheers,
Neale
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Your Firefox Profile cannot be loaded.It may be missing or inaccessable. Have tried all suggestions and cannot find my profile or fix it

I have bee using firefox for many years and seemed to have lost it. I downloaded again about 5 times,have tried all suggestions in the forums nothing worked.The only thing is I tried to recover my Profile default fold and it is missing. What can I do? I miss using firefox and would like you back

Hello All.
I've been using Firefox for a long time with a great pleasure of course. I've got today the same problem as you: my profile can't be loaded, missing or inaccessible. I tried all solutions but it was not OK.
Finally, as yesterday I've played with hiddens files in my home directory, I noticed that my "/home/myuser/.cache" was marked with a little padlock: it was access protected. So I just execute:
'''sudo chown myuser /home/myuser/.cache -R '''
and now Firefox is working fine.
I hope this way will be useful for you
Thanks

Getting error 107 downloading after effects. Have tried all suggested solutions

Need assistance with downloading after effects trial as I keep getting error 107. Have tried all suggested solutions. Thanks

It isn't the installation of the Adobe Download Assistant which can cause this problem it is where you select to download the install files too. The Adobe Download Assistant would be installed to your Program Files/Applications folder and install files would be downloaded to your user folder, by default, or your desktop.
Alternately you can intitate a direct download by following the steps listed at http://forums.adobe.com/thread/981369.

TS1389 Repeatedly asking to authorize a computer, but then says it is already authorized. I have tried all the fixes listed, nothing works! Now I can't sync my phone

Apple, why can't you fix this? I haven't even seen anyone from apple comment.
Every day that Jobs is gone, apple becomes more like Microsoft.
Does anyone have a fix? I have tried all the fixes short of a restore on my phone.

Hello Becky,
Thank you for the details of the issue you are experiencing with the explicit songs in iTunes. Have you checked to see if the explicit content is restricted in your iTunes Preferences?
If you have "Music with explicit content" checked under the Restrict menu, it will restrict music that is shared, on iTunes in the cloud, and music in the iTunes Store.
Use the steps in the following article to check these settings:
iTunes 11 for Windows: Restrict access to explicit content in the iTunes Store
http://support.apple.com/kb/PH12508
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have tried all the fixes in the "Managing the Flash Plugin" article on the support site, but am still unable to get the Flash bit to work for my favorite eMagazine, any thoughts?

I have tried all the fixes on the managing the Flash plugin website (uninstalled, reinstalled, updated plug in, etc) but I am still not able to access my subscription on my favorite digital magazine. I can view it in Internet Explorer and I can play Flash games on Facebook, etc. So I am at a lost as to where to try next. With it being on the old tower PC and not my new zippy laptop it is difficult to play with troubleshooting and with all the addons installed by my family I'm not sure what to delete or try again.

Did you post with the computer that gives problems or did you use another computer?
Try to uninstall and reinstall Flash.
See Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension as you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)

Installation window (black background) consistently freezes solid at either 25% or 30% progress. Have tried all suggested means of sorting this (including uninstalling) several times. No joy. OS 10.10.2 Yosemite version. Any suggestions?

Installation window (black background) consistently freezes solid at either 25% or 30% progress. Have tried all suggested means of sorting this (including uninstalling) several times. No joy. OS 10.10.2 Yosemite version. Any suggestions?

I just found this....and it works....and it's legit.
1.     Reboot computer or use Activity Monitor to force quit any prior Adobe Flash installation process that may be still running
2.     Download Adobe Flash update using this link (assuming you are using Safari or Firefox): Flash Player for Safari and Firefox - NPAPI
3.     Mount flash player by clicking on flash drive icon on desktop
4.     Right click on Flash file
5.     Choose 'Show Package Contents'
6.     Open 'Contents' then 'Resources'
7.     Run file 'Adobe Flash Player.pkg'
8.     Reboot computer.

My apple id is still disabled even though i changed my password. I have tried all suggestion and still disabled. any advice?

I'm using macbook pro 15" 2009 OS 10.9
my apple id is still disabled even though i changed my password. I have tried all suggestion and still disabled. any advice?

my apple id is still disabled even though i changed my password. I have tried all suggestion and still disabled. any advice?
If your Apple ID has been disabled for security reasons, you have to contact Apple Support. Only the Account Security Team can activate it again. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:
https://ssl.apple.com/emea/support/itunes/contact.html

HT1688 I have tried all the fixes for imessage, no luck? iPhone 5, iOS 7.2, will there be a fix soon?

Is there a real fix? I can't get imessage to work? I have tried all fixes listed? Ipad works fine sin iOS update, just issue with iPhone 5 and iOS 7.2?

This is a user forum. Why would you ask a question that only Apple could provide the answer?
FYI, I'm having no issues with the battery on my iDevice with iOS 7, nor does anyone I know. Don't hold your breath waiting for a fix to an issue that probably doesn't iexist. Have you bothered to read through the forums and try the recommendations provided to extend the battery life?

Can't play purchased songs even on an authorized computer. I have tried all the fixes with no help.

I just recently purchased a new computer running Windows 7 64 bit. I downloaded the latest edition of itunes, and transfered all of my old itunes purchases from my XP computer onto this new computer. The problem that I am having is that I am being prompted for my password everytime I try to play purchases on this new computer, even though I get a message telling me that this computer is already authorized to play purchases under this account. Whenever I try to play the song, I keep getting this same message everytime I enter my password. It also seems I am unable to deauthorize the machines that were authorized using one of the old accounts that I made purchases on in the past. When I go into my itunes account under the username and try to "deauthorize all computers" nothing happens, and it still tells me that I have 5 out of the available 5 computers authorized, even after I try to deauthorize all of them. I have mainly noticed the problem on the older songs that I purchased. Most of the recently purchased songs don't re-prompt me for my password when trying to play them. I have tried all the suggested fixes on the support webpage such as deleting the "SC" folder and changing the security slider settings, but the problem keeps coming up. Can anyone offer a suggestion on how to fix this problem and how to try again to deauthorize all computers and then reauthorize this particular new computer running Windows 7? Thanks for the help!
Michael
[email protected]
(859)624-9975

Oh, and I checked here http://support.apple.com/kb/HT3939 and you are correct!
I do have an iPhone 3G not a 3GS.
So does that mean that I cannot get any later software than iOS 4.2?

Cannot connect to Itunes, status bar goes about half way and stops. I have tried all the fixes other people have used, no joy. Running Vista with the most recent Itunes installed. Disabled fire wall and anti virus software. Once again, I have tried it all

Itunes won't connect, status bar goes about half way and stops, then times out. I have tried all fixes posted, you name it, I have done it. Running Vista and current version of Itunes. Can connect to Internet with any other app. Using Firefox, their latest version if that matters.
I have seen this is an on going problem throughout the Itunes community. All I can say is 'Bad Form Apple, Bad form.'

One more odd thing. The itunes diagnostics believes my windows firewall is on which is it not (believe me I've checked/double checked etc) AND believes itunes is not enable in windows firewall which it is, if ever I turned WF on. How can itunes get this wrong? I mean, if itunes believes its being blocked, maybe that's why I'm being blocked...has anyone heard of this?

Problems installing update 11.1.4 please help I have tried all the fixes that other users have suggested with no joy

Hi I am having problems with the latest update (11.1.4), I have unistalled and reinstalled that many times now I have lost count, I have also tried all the fixes that other users have suggested with no joy.
What is this msvcr80.dll file that is missing, also after unistalling and rebooting computer I get another message that states icudt49.dll is missing.
Please help

Oh, and I checked here http://support.apple.com/kb/HT3939 and you are correct!
I do have an iPhone 3G not a 3GS.
So does that mean that I cannot get any later software than iOS 4.2?

No sound on iPad mini. Have tried all suggested fixes

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