No sound on movie I rented on Apple TV

I rented Contagion last night and it downloaded okay except when I went to play it all I got was the picture but no audio. I reboot the Apple TV box and installed the most recent update but still no go. I tried calling the support number but was advised the business office was closed. Any suggestios?

Assume you've unplugged the unit. Try turning Dolby Digital on/off and also tweaking teh other sound setting on teh unit for HDMI (12 vs 8 bit from memory).
AC

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If I want to cancel a movie I rented on Apple TV before I watched it hat should I do??

If I want to cancel a movie I rented on Apple TV before I watched it hat should I do??

Nothing. If unwatched it will expire and disappear after 30 days. After 24/48hrs once you hit play.

I'm gettin an error message when I try to play a movie a rented using Apple TV 2nd generation. How do I solve this?

i'm gettin an error message when I try to play a movie a rented using Apple TV 2nd generation. How do I solve this?

I don't believe I've seen a solution to that error code. There's a new version of iTunes out, have you installed it yet, it might be worth trying. You might also try restarting your Apple TV and router.

Can't play a movie I rented on Apple TV

I just rented a movie on my new Apple TV and when I try to play it it says "Your Apple TV is not authorized to play this content."
I rented a movie a few days ago, and it went fine. My internet connection is more than fast enough. I did not rent this via my computer or iPad or iTunes - I rented it directly on ATV. So I've paid for it, but can't watch it.
Any fix for this?

Try to get a refund, I'm not sure of the number but you can call 800-APL-CARE to try to get redirected to the right place to get a refund or answer your problem. I don't know anything regarding your issue.

When streaming a movie with the new Apple TV, and using a DSL Internet connection, all audio sound works, e.g., the music track, but the audio track with the actor's voices, does not work. What can I do?

When streaming a movie with the new Apple TV, and using a DSL Internet connection, all audio sound works, e.g., the music track, but the audio track with the actor's voices, does not work. What can I do?

Hi Brian,
Thanks restoring and restarting didn't fix my problem - i have started it fresh and still it doesn't work. Basically I press ONCE on the remote, after the machine has not had any commands for 10 minutes, and the cursor skips from one end of the menu to the other - so I can't choose network or update software etc - I sometimes manage to stop it randomly in the middle of the menu if I press on a command in the middle of the cursor skipping all the menu steps...not sure what the problem is but I have basically not used my brand new apple tv since I bought it for that reason! I should call Apple support I suppose! grrrr hate wasting time with stuff like this!
Thanks for your help though!
Pernille

HT200109 Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?

Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?
Great, so now I have to airplay it by linking my computer to my Apple TV and then the movie has to buffer! So, all that time I spent downloading the HD video has to technically "download" again by buffering. The more I use Apple TV, the more I feel like this item was not created by Apple. I don't even use it for what I originally purchased it for. If I would have known that anytime I wanted to sync a movie from my computer to Apple TV by using airplay that it would have to buffer the movie, I would have never ever ever ever ever purchased this waste of time device. So the video has to technically play all the way through one time first so Apple TV can "remember" the movie to play it back in real time afterwards.
Am I missing something here? Am I doing something wrong that can be fixing my problem? I should have known that the Apple TV had so many things backwards when simple things like when you are using the remote and you reach the bottom of your list, in order to cycle back to the top of your list you have then press the directional buton back the other way rather than most modern day devices that will automatically cycle you back to the top or to the other side when you reached the bottom or end but keep on pressing the button. That **** annoys me when I am doing a search for a movie and have to type the name in manually and have to cycle back and forth to the letters. It makes me feel like I am using a rotary phone or something!

I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV. So I picked something that was free and it downloaded.
Then I went back to the Movie that would not work and it played just fine.
So it seemed to work. I will have to try it on other movies and TV shows later.

Movies rented on Apple TV, not synching back to iTunes?

I thought I understood that movies you rent from the Apple TV 2.0 would synch back to iTunes and be available to watch on the Macintosh or from there could be synched to a current iPod for viewing. (For 24 hours once the movie is started on any device, or for 30 days which ever comes first.)
I took the Apple provided update to Apple TV (40GB) so now I am on version 2.0. I took the iTunes update to 7.6. My Apple TV seems to sync just fine with my iTunes library, i.e. otherwise couldn't be happier with the product.
I launched iTunes on my Mac; my Apple TV appeared as a device and then went back to my TV and rented a movie directly from Apple TV interface and watched it immediately. That process went just as Apple described it should, i.e. very smooth. However, immediately after watching the movie, I checked iTunes for rented movies (devices: Apple TV, Movies tab, and didn't see it. In the Rented movie section of the screen it said, "There are no rented movies in your iTunes library that can be transferred to this Apple TV." This is correct, but I just thought somewhere I would see the movie I had rented from the Apple TV within my iTunes. I tried proactively hitting the synch button; nothing. Went to the Movies library; nothing.
Perhaps I misunderstood the process as described by Apple (Steve Jobs 2008 MacWorld keynote) and the process really doesn't work in the ATV to iTunes direction. But I'm hoping there is something simple I missed in my settings in either iTunes or Apple TV to enable this to work.
Any help would be appreciated.

Thank you so much! I was under the wrong impression about moving movies rented on the Apple TV back to the computer. The forum has come through for me three out of three times I have posted question. Thanks again!
*Can I play my rental on more than one device?*
If you download a rented movie on your computer, you can transfer it to your Apple TV, iPod, or iPhone. Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only be viewed on one device at a time. *If you rent the movie on your Apple TV, it is not transferable to any other device and you must watch it on your Apple TV.*

HT1657 how do i move a rented movie to my apple tv?

I've just rented a movie through itunes on my macbook and want to watch it on my tv through apple tv. How do i movie it to the apple tv?

Welcome to the Apple Community.
See this.

How can i play the movie i rented on my MacBook (it's downloading now) on my 3rd generation Apple TV? I cannot find it.

I just rented an SD version of a movie using iTunes on my MacBook Pro because there was no SD option available on my 3rd generation ATV (and I had to update my CC anyway). The movie is downloading now and if I wanted to, I could watch it as it downloads on my computer. But I would prefer to watch it right now on my ATV. However, I cannot find it anywhere. I have looked in "movies" (there is nothing about rented movies and nothing under purchased) and "computers" (which shows only music, tv shows, or podcasts in my library). ATV help says the rented movie will be in the top shelf of the main menu, but it does not say under which tab: movies or computers. At this point, it is under neither.

I believe I've answered my questions, thanks to some discussions I found here.
1. Although I can watch the movie I rented immediately on my MacBook Pro, I must wait (maybe an hour or more) before I can watch it on my Apple TV. I have no idea why that's the case and it's unfortunate, but apparently that's why I cannot find the rental on my Apple TV.
2. The rental will (apparently) eventually show up in the top shelf, not under "Movies," but under "Computers," where a category called "Rentals" will magically appear (it currently does not exist).
Comment: neither of these facts is particularly obvious or intuitive. Apple's FAQ should spell this out.

Streaming iCloud movie from iPad to Apple TV via AirPlay resulted no picture but sound.

I notice that movie (iTunes purchased) that store in my iPad 2 when AirPlay to Apple TV 3 everything fine but for iCloud movie streaming (iTunes purchased that store in iCloud), I only manage to get sound from Apple TV 3, no picture. Apple TV only displayed running time. This happen after Apple TV new updates few days ago. Before update, everything is fine.
I used iPad 2 to stream iCloud movies to Apple TV because the streaming is much faster than using Apple TV 3 own streaming which some times the buffer took quite some times to load.
And why on my iPad 2 which still running iOS 5.1.1 the AirPlay icon missing the Mirroring on/off icon. In AirPlay I can only choose iPad or Apple TV but without the Mirroring on/off icon.
If I AirPlay iTunes purchases movies (iCloud Streaming) to Apple TV, my Pioneer AV amp decode Dolby Digital 5.1 but if I connect using Apple Digital AV Adapter via HDMI into Pioneer AV amp, I only manage to get PCM Stereo track.
If the iTunes purchases movies have been downloaded and store on my iPad 2, then either AirPlay or using Apple Digital AV Adapter via HDMI, my Pioneer AV decode Dolby Digital 5.1
I planning to purchase Mac Mini for storage iTunes purchases movies and listening music plus some PC users. Should I ditch Apple TV or should I use both ?

That app has not been enabled for airplay, it is up to the developer to do so

How do I view a movie I rented and downloaded to my computer on my apple TV. The ATV is not seeing the rented movie in my shared itunes library? I can't seem to transfer the rental to the ATV from the computer!

How do I view a movie I rented and downloaded to my computer on my apple TV. The ATV is not seeing the rented movie in my shared itunes library? I can't seem to transfer the rental to the ATV from the computer!

Dear friends,
Thank you for responding to my problem so promptly. Frankly, I did not expect to hear from people so soon! The fact is that as soon as I posted the question, I was shown a number of similar queries and managed to find the answer. I have to say it's not intuitive! I have an apple TV original version. Apparently I had the ATV on streaming and not syncing. Streaming does not allow you to stream a rental from your computer whereas you can sync and transfer the rental from the computer!
Thanks again.
Colin

Can't get movies I already rented on apple tv to download or show on my ipad

I rented a movie form iTunes it's taking forever to download to my apple tv so I tried downloading it to my iPad instead but apple is asking me to rent the movie again. Is there a way to watch movies I rented on any apple device ?

From http://support.apple.com/kb/HT1415 :
You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to any other device and you must watch it on that device.

When I try to move a rented movie from my computer to apple tv, it won't move.

When trying to move a rented HD movie from my imac to apple tv I click move then apply and the movie goes back to the rented movies box.

Yes ! I have not watched it on my computer and I have moved it to the Apple TV and do DONE and nothing if I hit APPLY it STILL is Not Moving it to my Apple TV
What am I Doing Wrong ????

My Mac will not "move" my rented movie to Apple TV so I can view it on my TV. It always moves it back to my Mac.

My Mac will not "move" my rented movie to my 1st generation Apple TV so I can view it on my TV. It always moves it back to my Mac when I click to "apply" the changes. This has never happened before. Any help would be appreciated.

Are you sure all those files that were on that drive are still on that drive. Any time you format a drive, especially when you change the format, everything is erased from the drive.
to answer your question, No there isn't a way to remove the Mac fomatting and retain files on the drive. you would need to copy all of them to some other drive first then reformat the drive.

What is the maximum number of days a movie is available for watch if taken on rent in apple TV?

what is the maximum number of days a movie is available for watch if taken on rent on apple Tv, and for how many times i can watch a movie if taken on rent?

About renting movies from the iTunes Store - Apple Support

No sound on movie I rented on Apple TV

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