No sound on my laptop after windows 10 update!

After updating my laptop to the new windows 10 a few days ago, ive only just noticed that the audio on my laptop does not work. I regurlaly connet my laptop to my TV using a HDMI cable so ive only just noticed this when i tried to play music without it. Ive tried all the suggested ideas on this forums; ive tried the device manager and tried to see if it needs an individual update but it says the driver is up to date, ive tried troubleshooting but again it says all drivers are working fine. It seems the problem is with the software on my laptop as when i connect it to my TV it works fine but when i try connecting earphones, it is the same problem. This is becomming very frustrating and i am thinking of reverting back to windows 8 to try and fix the problem. Please help!

Hi there ,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I have looked into the issue you are having with your Sound after the Windows 10 Upgrade.  Have you tried in the Device Manager to update the driver that is currently installed? Have you tried to select "Find New Hardware" in the Device Manager?Have you tried to uninstall that current sound drivers? If not please try the following: 1. Uninstall the sound driver in Device Manager2. Restart your Notebook3. Reinstall the driver.  You can use the HP Support Assistant for drivers. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that need updating for Windows 10. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. Have you tried the Disable and then Enable method?  If not, you can find this and other troubleshooting steps in the HP Notebook PCs - No Sound from Speakers (Windows 10, 8) document.  Here is another document called Resolving Headphones and Headset Problems (Windows 8). This document has more troubleshooting steps. Shows you how to uninstall the driver amongst other steps.  Please follow these provided troubleshooting steps, re-post and let me know how everything went. Thank you!Have a great day!

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