No sound on my .mov files in interactive PDF

I'm experiencing a problem with a .mov file I've placed in indesign and then exsported as an interactive PDF, the movie shows, but it has no sound! what am I doing wrong?
When I play it normal, it works very fine!
Hope you can help me.
Toni

Could be an odd audio codec. Probably worth trying to convert mov to flv (Adobe Media Encoder), which will give you more controller options too.

Similar Messages

Sound glitches in .MOV files.

I hope that this is the right place for this question - if it's not, please feel free to point me in the right direction.
I've recently started having trouble playing .MOV files, both from my hard drive and web pages. The video works fine, but the sound pops and stutters. This occurs on a variety of players, namely the Quicktime player and Media Player Classic. Windows Media Player and Zoom Player refuse to play them at all.
In addition to this, Max Payne and Max Payne 2 have extremely garbled in-game speech, in much the same manner as .MOV files.
My sound card is a C-Media CM8338, with the latest drivers. Would getting a newer card help? How about reinstalling Windows? Any assistance would be much appreciated.

Hi thanks! I didn't think they could fix such problems, should have thought of this myself! sorry *Feel embarrassed now* lol I've reported all of the relevant vids, just hope they help me! Thanks again!
Message was edited by: Crazymonk!

Best way to embed an Mov file into interactive flash game?

Hey,
just a quick query. I'm creating an interactive flash game for a university project. It's along the lines of Guitar Hero, Tap Tap Revolution, Boom Boom Rocket etc..
At the moment the game comprises of streaks of notes generated by Actionscript which the user much hit the corresponding key when notes are in the receptor. The background at the moment is an audio spectrum analyser created using AS based on the music playing.
I want to add loop movie file as the very background of the stage and was just wondering what was the best way to place it there with the least ammount of overheads. At the moment I have it in a child movie clip placed on the stage, in which I use File -> Import and embeded the FLV file into the time line. This works, however lags out quite badly.
Any help would be appriciated.
Thanks in advance,
John Minns

Have you tried this method?
1. Save as new file.
2. With your usual color management preferences selected, run Xtras>Color>'Name all colors'.
3. In color swatches list, select all colors. From swatches pop-up menu 'Make RGB'.
4. In Preferences>Color, set color management settings to 'None'. The RGB colors should look about the same as they did with color management on.
Now you should be able to export to Flash with RGB colors that look quite close to your CMYK version of the file.
This should work the same in FH9 or FHMX. I hope it does the trick for you.

No video but sound when playing .mov files

I'm trying to play .mov files on my computer and I get sound but no video. I've installed the latest verson of QT and no help.
The computer is an older MBP.
randalhillphoto

I should explain better. The mov files are exports from a 2-year-old MBP using FCP and exporting the files as self-contained movies. They were exported to use as an archive and saved on DVDs. Now I'm working on a 4 year-old MBP with FCE and trying to open the files with quicktime after downloading them from the DVD archives. I get the sound but no video. Please help me resolve this.

Playback of sounds from flash movie files in authorware

Ive imported a flash movie file into authorware but the sound
is not playing back. In flash, I created a movie that includes
graphics and sounds. The movie plays perfectly when I open the
flash player but it doesnt play when imported into Authorware. Ive
tried publishing the flash file as quicktime but had a problem with
the handler on my computer. Does anyone have any
suggestions?

If you click the 'Options' button on the Property panel for
the Flash
movie, is the 'Playback > Sound' checkbox actually checked
in the
resulting dialog box?
When published as QT, what does 'had a problem with the
handler on my
computer' mean? Do you have QT installed on the playback
machine? Are
you using Insert > Media > Quicktime?
Erik
dcastil4 wrote:
> Ive imported a flash movie file into authorware but the
sound is not playing
> back. In flash, I created a movie that includes graphics
and sounds. The movie
> plays perfectly when I open the flash player but it
doesnt play when imported
> into Authorware. Ive tried publishing the flash file as
quicktime but had a
> problem with the handler on my computer. Does anyone
have any suggestions?
>
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
http://www.macromedia.com/support/forums/team_macromedia/
http://www.awaretips.net -
samples, tips, products, faqs, and links!
*Search the A'ware newsgroup archives*
http://groups.google.com/groups?q=macromedia.authorware

No sound when playing ,mov files ?

I converted a .avi file to .mov and when playing it in quicktime I have video but no sound. If I uninstall quicktime and use quicktime alternative + media player classic, the .mov files play perfect. But when I install quicktime again (which i have to have for my iPod) there is no sound. I cant figure out how to fix this.

I have same problem. I have a law lecture CD with .mov files. It plays perfectly in Classic with QT 6.0 but with OS X QT 7 Pro the audio will not play. I called Apple, but got no satisfactory response from the help line.

HT2518 no sound on my mov. file

no sound on my mov. file

Could be an odd audio codec. Probably worth trying to convert mov to flv (Adobe Media Encoder), which will give you more controller options too.

Two problems with MP3 files for interactive PDFs

1. I'm putting in two interview excerpts for an interactive pdf. Last week when I tried to import the first MP3, I got the "cannot place this file. No filter found for requested operation" error message. I don't know anything about sound files, so I just tried To MP3 from the App store, which converted my MP3 file to another MP3 file, I guess. The new file worked fine.
I got the second file today and had the same problem. I sent the following urls (http://indesignsecrets.com/forum/general-indesign-topics/how-to-place-an-mp3-file-into-ind esign-cs5-which-was-edited-with-audacity-and-converted-with-switch, http://indesignsecrets.com/forum/general-indesign-topics/no-filter-found-for-requested-ope ration-mp3) I found that seem to describe similar problems to our sound guy at work.He tried lowering the bit rate, but it didn't do any good. So when I got home, I tried To MP3, and it solved the problem again.
Does anybody know why this is happening?
2. Once I had the first sound file in place, I wanted to replace the small gray box that Acrobat puts in. Bob Levine suggested
http://indesignsecrets.com/hiding-sound-files-in-an-interactive-pdf.php
which worked great, but I needed some way to control the audio. I tried a variation of Steven Werner's suggestions in
http://indesignsecrets.com/hiding-sound-files-in-an-interactive-pdf.php
It was working fine, when I had just a play and pause button, but when I added a resume, the play button just stopped working. I tried all sorts of variations, getting rid of the double actions in the buttons, starting new files, new buttons, but the play button just didn't work. In my last test, the play button worked, but only after I had pressed resume. So I am completely stumped.
Any suggestions would be welcome. Thanks.
I'm using InDesign 7.0.4, Mac OSX 10.6.8
Chris

OK, I should have thought more before I answered.
So I see that Media Encounter does import audio files but it only exports video. However, I did a test with making a video file from the MP3, importing that video into InDesign, reducing the video, using the multi-function buttons, and everything worked fine. I got the warning message that the "interactive elements are clipped in ways that PDF files cannot reproduce" but it didn't interfere with playing it back. Still, I feel as if I'm cheating and something is going to come back and haunt me.
The disadvantage is that the video files are larger than the audio.
Chris

Hyperlinks to files in Interactive PDF's

Good morning
I am a new user to indesign CS4 running on a MAC. I am trying to make an interactive pdf document that will link to other files, for example other pdf documents, power point presentations and excel files. I am hoping to burn this information to a CD for distribution or be able to zip the package and email the files. So far I have been able to link to another pdf document but the file location is listed as my computer.
"/Users/rbell/Documents/Nursing Portfolio Iris Bell/IB_1page_resume_2010.pdf"
I would like this to only read the /IB_1page_resume_2010.pdf part as I don't want to be referring people back to my computer. The other issue that I had when trialing this was that the document opened in safari not acrobat.
Any ideas on how to fix these issues.
Thanks Iris.

ID hyperlinks must be absolute paths.
If the final PDF is being sent around, say to the outside world, the source documents need to be hosted to an accessible server.
If the source documents are saved to your hard drive, and you create a PDF with hyperlinks, then the final PDF is looking for your hard drive to launch those files.
As for Safari opening on launch rather than Acrobat, that would be a browser setting.
If you are creating links to internal server documents, again, the PDF would need to be able to refer back to the server for those documents.

No sound when importing .mov files from Screenium

Hi guys,
I've recorded some screengrabs using Screenium.
When I import them into Premiere Pro to edit, they don't have any sound. I can watch them through Quicktime with sound fine, but it's just Premiere Pro they don't work in.
I've imported another file (.avi) from my digital camera and the sound on that works fine... any ideas what's up?
Thanks
Oli

Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/

No sound in QT6.5.2 .mov file

Hi, anybody have any suggestions on how I might get sound in my .mov file that now has none? Checked iMovie4 for off buttons checked,but all were checked and on. Had to re-install 6.5.2 instead of QT7 to stop stuttering iMovie4 export.Worked great. This is new glitch.Thanks for anything you can add. Kate

Kate, you might check Audio MIDI Setup in the Utilities folder and see if the format setting is 44100.0 Hz.

How to keep a flash swf file flipped in InDesign export to interactive pdf...???

When I export a file to interactive pdf or another swf file it does not show the flipped version of the flash file imported in it.It shows the original unflipped version!!!.. what should i do???

from the Premiere Pro Help section about importing SWF files:
" Interactive content and scripted animation are not retained. Animation defined by keyframes in the main, top-level movie is retained."

How to export slideshow and soundtrack as one movie file

This may be a bit naive...I created a keynote presentation, with a soundtrack. When I went to export it, I clicked "include audio," as well as "include soundtrack" (since i wasn't sure if audio also includes the soundtrack.) The result is 2 .mov files, one of which is the soundtrack. However, I need it to be only one file, so that I can upload it to a school video website that expects the file to have both the sound and the images in one file. Don't quite understand what I have done incorrectly. Thanks.

I just discovered this myself.
For some reason TWO files are exported. The manual says something like "If the slide show
contains a sound track, two movie files are created. The file with suffix "soundtrack" contains audio
only and can be deleted".
But the other one does NOT contain any Audio.
WHY, Apple? Are you listening? Lots of people experience HORRENDOUSLY bad results when exporting from Keynote. Sounds are not in sync - or when exporting to QuickTime: missing all together.
What is the point in exporting a separate sound file and leaving the other one WITHOUT sound???
Can someone at Apple please explain the reasoning behind this.
Or even better - tell us how to actually get a working QuickTime export?
Seriously - I didn't leave PowerPoint behind for this kind of non-functioning.
Stop making silly software that doesn't work, and make tools that we can actually use to fill our needs.
Or is it all about phones, these days?

Cannot embed MOV file in Acrobat

I hope this is the right forum for my question - it's the closest one I could find...
My problem is that I get an error message when I try to embad a MOV file into a PDF using Acrobat 9. This has worked in the past. Now suddenly I'm being told the annotation cannot take place either because it can't find the file (but surely it can find it: it was among the items present to me to choose from), or because "the URL is unreachable (make sure the proxy server settings are correct)".
I should mention that these 'MOV' files are actually JPGs that I want to open in a floating window, and that I simply renamed from JPG to MOV so Acrobat's MOV-playing code would kick in. This is a technique I have used successfully in the past - unless the past ones were GIFs (I forgot which) - and furthermore, one can simply double-click these 'MOV' files in Windows Explorer and Quicktime opens them with no problem.
(As to the hypothesis that previous successes were with were with GIFs instead of JPGs. But I just tried that, and Acrobat perceived right away that the MIME types were different and didn't even initialize the authoring system. With JPGs re-named to MOVs, it gets past there, and only complains when you specify the parms (e.g. No Poster, etc.) and it tries to load it. With these renamed GIFs just as with the renamed JPGs, if you simply double-click the 'MOV' in Windows Explorer, Qucktime opens it with no problem.)
As to the 'proxy' issue, I do have a proxy set in my browser (Foxfire), but I have disabled it by chosing 'No proxy' in Options. Just to be sure, I re-booted, brought up Foxfire, and confirmed that it was still set to 'No proxy'. But I still get the error. What could it be?
Any suggestions would be greatly appreciated!
- Peyton

My earlier JPG > MOV solution still works beautifully, even in the latest versions of Acrobat Reader, but – as I have now sadly discovered – it leads to errors in the production of new examples with the current version of Acrobat, and even to a space-wasting and visually ugly result with the latest versions of Vegas Video, which is the app I used earlier to convert my JPGs to MOV in the first place. But thank you for your SWF solution, since that will at least enable me to open the graphic images in current versions of Acro Reader, despite the fact I will now have to include within the SWF itself a message saying ‘to close this window, click in the upper right hand corner of its border’ or some other tacky solution, such as a separate button within the page, departing from the style of all the other RMAs in the PDFs I’ve already prepared. Also, if I want to avoid the (minor, but ugly) letterboxing that occurs when the SWF windows are re-sized or moved, I’ll have to open them via the new interface with its compulsory icon, since that letterboxing occurs only when the SWFs were embedded in legacy mode.
(The fact that the letterboxing occurs only when the SWFs were embedded in legacy mode tells me that that little bug probably belongs to Adobe, not to the app creating the SWFs. Another bug that must belong to Adobe for the same reason is the fact that the Get From Media button does not work when the SWFs were added in legacy mode, but does work if one embeds through the new interface. Yet a THIRD problem – or at a least poor design given how I want things to work – is that the SWF windows can be dragged out of the confines of the Acrobat window if added in legacy mode, although not if added via the new interface. It seems likely that different sets of Adobe programmers were working on the new vs. legacy interfaces. I’m sorry to have to say these things since you seem to want to defend Adobe, but these are the facts as I see them.)
Thanks also for the heads-up you provided as to what I’ll have to contend with in the future. In view of the huge workload I already have on this project, however, instead of trying switch to an entirely different platform, I’m wondering if my best strategy might not be to just continue on my present course using Acrobat, and count on Adobe to resolve these issues in future versions. (Yes, I realize that could be a risky bet.) Let me ask, though, whether Flash or some other product (Flex? AIR?) would meet my needs anyway. Its essential that whatever product I choose have the ability for users to view videos frame by frame, and not slap the play-stop-pause-etc buttons over my sub-titles.
Also, while I’ve written only one app in Flash (a little cartoon clock that worked) - and that was 20 years ago - my impression is that it’s mainly for video. Two properties of my current project seem to make a product like Acrobat much more appropriate: (a) It’s basically TEXT – what I’m working on are research papers and an e-book in linguistics, in which the audio and video clips are examples to prove or illustrate points being argued for in paragraphs of connected prose, to be understood in relation to the full document, as in any article or book; and (b) there are often several of the media clips relating to a particular example grouped closely together: putting them all in the page would make for a much longer result that’s harder for a reader to follow when the clips span possibly several pages for each example. And there will be many, many examples. You can get a sense of what the project is about by having a look at www.vincentasl.info. But that website belongs to an early phase of the project, before it became necessary to add subtitles to all the sign language videos, and include lots more media clips for each example, in addition to graphs showing the rising and falling pitch for some of the audio examples (the situation with the SWF files we have been discussing). If you’d like to see a sample of the latter, I’d be happy to send one to your e-mail address, as I don’t see a way to attach PDFs to posts in this forum.
Peyton

Issues with viewing Interactive PDF.

I am a professor and use Indesign to design my digital slideshows—both images and videos. After exporting as Interactive PDF I view the files through Acrobat. I have two problems. After viewing one of the videos in acrobat I am not able to move on to the next image or video. The video just ends and the screen stays black. My workaround is to hit 'escape' to exit full screen mode. Upon entering fullscreen mode again I am able to resume viewing the PDF. There must be a better solution than this. My second problem is that the MOV files don't have sound when viewed in acrobat as interactive PDFS, yet these same MOV have sound when viewed with quicktime. Any ideas?

There's no way within the default workflow tools in Acrobat to automatically advance a PDF when a video annotation stops playing, but you can do it by replacing the video player widget with a customized one and adding some JavaScript to the PDF. However it'll need to be done in Acrobat after the PDF has been exported.
As to the audio in your MOV file, it's because it's not in the correct format. Acrobat and Adobe Reader can render Flash video or native H.264 video streams, and AAC or MP3 audio, but cannot play the Linear PCM audio that is commonly included in Quicktime files (e.g. from a DSLR camera). You'll need to transcode the file into the correct format (H.264/AAC) - which is one reason why Acrobat Suite and Creative Suite collections include Adobe Media Encoder.

No sound on my .mov files in interactive PDF

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