No Sound on Purchased TV show

I just downloaded the latest episode of "The Unit". I accidently got the HD version. The sound doesn't work. It is like I am missing the dialog. I have background sounds, but no words. Previous episodes I've downloaded work fine. Music plays fine. Just this episode.
Any ideas?
Thanks,
Chad

This happened to me with the latest episode of "Fringe". The "report a problem" in my purchase history won't work??!!
I finally e-mailed a rep who helped with a previous problem. Hope he gets back to me so I can re-download this episode. All the other episodes sound fine.

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Can't see purchased TV shows

I have a 2nd gen Apple TV, and when I go to the 'Purchased' section in TV shows it says "You have not purchased any TV shows".
I tried sign out and sign in, restart the device but I still can't see my purchased TV shows. Help?

Hi Hoffm4n,
If you can't see your previously purchased TV shows on your Apple TV, this article may help you:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Music, Movies, or TV shows on Apple TV
TV shows on Apple TV
Make sure you are signed in with the same Apple ID you used for the original purchase.
On the Apple TV main menu, choose TV Shows > Purchased.
Your purchased TV Shows will be displayed by show titles.
When you find a TV show you would like to browse, select it.
Find the episode you would like to view and select it.
Choose Play.
Since it sounds like you are doing that and they are not appearing, use the instructions in that article for downloading onto a computer to check what account the shows were purchased with and make sure the Apple TV matches.
Take care!
- Ari

NONE of my purchased TV Shows and Videos play anymore!

All of my purchased TV Shows and Videos that used to be fine no longer play... They come up as gray with no sound. Any ideas?

HI, I have the same problem, so you said you will need to update your quicktime...I have the most recent versions of iTunes and Quicktime, and have tried everything. Here is another post I made about this:
"Hi, this exact same thing has happened to me. However, I have updated EVERYTHING, i have the most recent version of iTunes and Quicktime. When i try to play a purchased video, even one i just bought last night, it says I am not authorized to play this, so then it tries to contact iTunes to let me authorize it, but it doesnt, a window pops up and says..."could not contact iTunes, you must download at least iTunes version 4.0 to authorize and play this video." this happens with any purchased video i try to play. The gray screen with no sound or video. Please help! I have tried deauthorizing and reauthorizing. Same problem still. An Apple Consultant friend of mine told me to delete the two iTunes plist files in my library and restart, and I did that but it still has the same problem! Please help! here or my email is:
[email protected]
thanks."
Please help!

My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?

My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

My purchase history shows an audiobook I purchased but my iTunes wont let me download it.

Last year I purchased the audiobook Sh*t my dad says on my iPod Touch, My purchase history shows that I did in fact for pay this audiobook, but my iTunes says I have never purchased a book. My old computer was destroyed, so I have no access to the file. How do I retrieve this purchase if my iTunes thinks I never bought it? I obviously did if it appears in my purchase history?

You don't.
You buy one and only one download. It is your responsibility to backup your purchases.
Sorry.

HT201322 itunes 11.0.3 - in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer. also In my Itunes account i have no hidden TV shows or Movies

I'm running itunes 11.0.3 -
in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
In my Itunes account i have no hidden TV shows or Movies
I used to be able to view all cloud and downloaded content. I no longer can.

There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
Edit : Just seen your reply, though I don't appear to have that setting on mine.

Movie Rentals / Purchased TV Shows no longer play on iTunes

Playing movie rentals and purchased TV shows have been working just fine on iTunes until a few days ago when I attempted to watch a movie rental, a pop-up warning came on and I pressed OK too quickly to fully read it. It said something about being incompatible. Unfortunately, since the error, I'm unable to watch the movie or any of the purchased TV shows on my MacBook Pro. All I get is a black screen with nothing happening after repeatedly pressing the Play button. I've tried to delete and re-download the TV shows, and iTunes Support has had me delete the movie and TV shows and re-download them. Still getting the black screen. Can anyone help??

The lack of a purchase date, although I am not quite sure why it happens, does not in itself prevent the track from being authorized and played. However, since the account name is correct and they have disappeared from your purchase history, something may have been corrupted.
Unless someone here has a better idea, you should take it up with iTunes Customer Service.

ID3 tags for non-purchased TV shows

I think Apple's approach to ID3 tags for purchased TV shows is perfect. You can browse by the show name, select the one you want (ie. Lost vs Desperate Housewives), then the specific episode names appear on the next iPod screen.
However, all of the ID3 tags used for purchased shows are not available for shows downloaded through bittorrent or recorded with EyeTV. This means we can't use tags for "Season", "Episode #" and "Show". I think they would work if only we could declare the "Video Kind: TV Show", but this option is grayed out in the file's "Get Info" options tab.
This severely impacts browsing for videos on the iPod. Currently I have to name my videos something like this "CSI: Season 6: Episode 1: Bodies in Motion" in order to browse effectively for the file on my iPod. I'd love to name it simply "Bodies in Motion" -- WITHIN the "Season 6" folder -- WITHIN the "CSI" folder. [I'm not using "folder" literally -- I'm just trying to imply a hierarchical structure.] Without these tags, this "foldered" browsing isn't possible.
Anybody figured out how to get around this obstacle?

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I'm using itunes from my mac mini and all my purchased content shows up in my itunes library. However, I synched it with my apple tv and many of the shows, music, and movies don't show up on the computer library on the apple tv. Any ideas?

I have a mac mini that I use my itunes on. Purchased content shows up fine on the itunes library, movies, tv shows and music. I have linked my apple tv to it. When I check my computer library via the apple tv many of the movies, music and tv shows are missing. How can I fix this?

Welcome to the Apple Community.
Which Apple TV do you have.

I I can no longer access my purchased TV shows that are in the Cloud

After installing ITunes 11.1, I can no longer access my purchased TV shows that are in the Cloud. I have opened Preferences, went to store to see if the box is checked for displaying items that are in the cloud and this is in order. Still can't access these shows.
<Re-Titled By Host>

I experienced the same issue. I am familiar with it from previous versions of iTunes and located the correct "Show iTunes Purchases in the Cloud" checkbox on your screen capture. Wasn't on mine. I decided to reinstall iTunes 11.0.1 and, as you can see from my screen grab, it is there now. Problem solved.

ITunes on Win 7 x64 - App Store doesn't load and no purchased items showing - Unsolved

Windows 7 Professional (LEGAL x64) / iTunes x64
Situation:
App Store loads as a blank white page and there are no purchased items showing. The interesting thing is that App Store Essentials and Free iPad apps in the App Store dropdown do show up.
Tried and failed..:
I have tried the recommendations on various threads in this forum including but not limited to:
Netsh winsock reset - command line and reboot (works for some)
Complete uninstall of itunes along with bonjour, quicktime and other components (works for some..although reading that this is temporary). This was recommendation from iTunes support and seems to be a complete and utter waste of time..
Have tried changingsettings under Parental options. (no clue what this is suppose to do ..but it was suggested)
Even tried upgrade to iTunes 10.5 beta 6
Nothing has resolved the problem.
May be related or unrelated..
Now I have another system on my home network (Win 7 32bit) that just received a "bonjour service has stopped working" and seems to be suffering. Just rebooted after a required system restore.
Apple needs to solve this problem and quickly. Curious if anyone else has any other suggestions.

Tried this newly posted solution as well:
Remove Apple Application Support v2.0.1. Then go to: C:/ProgramData/Apple/Installer Cache/AppleAplicationSupport 1.5.2 and install the AppleAplicationSupport.msi
This hosed my iTunes completely and resulted in the following error when starting:
"The procedure entry point CFHTTPCookieCopyName could not be located in the dynamic link library CFNetwork.dll"....

HT203180 I recently purchased television shows from the itunes store and downloaded to my macbook pro. They will not sync with my itouch. It worked in the past, and now it won't. I also used to get two downloads for each purchase. An HD and non HD ver

I am purchasing tv shows from the itunes store to my macbook pro. I can't sync them to my itouch. I used to get 2 version to download an HD and non HD no longer happening. What is the problem? Never had an issue before just started.

You did everything 'right' and yet in most cases such as you present, it turns out to be a bad SATA cable 99% of the time.
I, too, have a Late 2011 15" model and never had a problem with my SATA cable and my SSD. Most people don't. But then there are those few who do.
You can likely find a 'warrantied' cable on www.ifixit.com - however, I've never heard of anyone having problems with the much less expensive options on eBay!
Clinton

I'm trying to download some purchased TV shows to my iPad Air. I keep getting the dreaded Download Error Tap to Retry Message. I've signed out of iTunes and back in. I've updated my software. I have plenty of room for them on the Air. Help?

I'm trying to download some purchased TV shows to my iPad Air. I keep getting the dreaded Download Error Tap to Retry Message. I've signed out of iTunes and back in. I've updated my software. I have plenty of room for them on the Air. We are taking a long flight this week, and I wanted to have something new to watch. I've read through lots of threads on this but I can't seem to find a good solution that I haven't tried.
If I can get them to download them on my iMac computer, can I then transfer them to my iPad? How is this done? (Please pardon an older lady's ignorance, and thank you for any assistance!)
Jody

Hello jody5758
Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

My purchased TV shows are visible on Apple TV, but my purchased Movies and Music are not, what gives?
From Apple TV menu, I used to click on "Computer" and choose my laptop and I could watch TV, Movies, Photos, Music, whatever....
but now the "Computer" button incorrectly tells me that Home Sharing is turned off (which it isn't) and I can't find my purchased movies anywhere. Plus, it appears that I can't listen to music without iTunes Match which costs $25 a year... any advice out there?

I don't believe Apple is currently listing purchased movie content, like they do with TV episodes because of licensing restrictions. Big Movies views that as a streaming service, and not purchased content, so it is licensed differently.
As to your Home Sharing, there has been no change there. You can still Home Share your videos, photos, music from your computer that has Home Sharing turned on. Keep in mind iTunes needs to be running on that computer at the same time.
Also, one in awhile my computer is on, but it does not show under Home Sharing on Apple TV. When this happens, I do a hard boot (unplug from power and plug back in) of the Apple TV, and also restart my computer. Something happens once in awhile that it loses that connection. I haven't troubleshooted more than just doing a reboot. Obviously there is a root cause, but it doesn't happen to me enough to worry about tracking it down.

Purchase Order shows all Characteristics

Hi Gurus,
We create Subcontracting Purchase Order for a configurable Material Sales Order. The Sales Order shows only the Class but the characteristics are hidden during the print out but the Purchase Order shows all the characteristics when Printed. The Purchase Order looks like a mess as there are so many characteristics printed along with the Order. Can anyone suggest how to hide those characteristics when we print the purchase order? Any help is appreciated and points will be rewarded to the right answer.
Thanks!
SR

you can remove the flag for the filed P - Print Relevant
indicator in CL02 for the charcterisitcs assigned to the class
Enter the class in CL02, click on change, goto the Char tab page, here in Charcteristic line remove th flag for Print

No Sound on Purchased TV show

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