No Sound on Qosmio G20

Mute sign is lit next to volume control ( blue volume lights have mysteriously disappeared also) and cannot be turned off. Have checked sound is not muted, have also reinstalled sound drivers, updated BIOS and corrected "Retrieval of THotkey failed" error message. Working on original XP OS. Any ideas?

Hi
> Mute sign is lit next to volume control and cannot be turned off
As I understood this, the sound does not appear and the mute if ON but you cannot turn if OFF is it right?
Hmm. For me it looks like a software issue
Did you check if you could remove the sound driver (sound card) from the device manger and then to reboot the notebook?
If not, then do this
Uninstall also the sound driver (in device manager) and reboot the notebook.

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    Message was edited by: FranciscoJr

    UPDATED POST: On March 08, 2007
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