No sound on ringer, but app sounds work

Hello,
A few days ago, my iphone started vibrating randomly throughout the day, and when it did, the ringer dots would show up on the screen (without me having pressed anything). Later that night, the ringer totally stopped ringing when a call would come through. It will vibrate, but no sound at all. Same with texts- it just vibrates. The volume buttons on the side of the phone no longer repond, neither does the mute slider button.
ALL sounds on apps work. When I go to sound settings, the ringer is on full volume and I can hear it give me a sample of the volume as well.
I find it odd that the app sounds work, but not the ringer or texts. Does that mean it could be a software problem, or internal hardware problem?
I have reset the whole iphone, restored it, to no avail.

wanted to edit,
I didn't realize, but the app sounds DO NOT work. Only music and Youtube and Netflix have sound

Similar Messages

Upgrade to Lion and lost Mail folder but app still works?

have upgraded to Lion but have lost my MAIL folder, have checked the new place of course but nothing there
also missing the com.apple.mail.plist as well ?
any suggestions on how to get these back as Mail is still running but playing at all sorts of weird games
thank you,
Gordie

Why do you say you have lost the Mail folder? Is that because you are unable to find the Library folder that it resides in? If so, that folder is now invisible. Hold down option and click the Go menu in the Finder, then choose the Library item that appears there.

Why iphone send me error 1009 i live in iran yeah i know but app store works for me until today that send me error 1009 please help me

Why my iphone send me error 1009 , i know i live in iran and ... But appstore doesn't send me error until today that i face with this error

The 1009 error is normally associated with a blocked country. There are a list of countries that Apple is not allowed to sell their software to due to US restrictions. Iran and Syria come to mind but I believe there are about a dozen.

I cant hear any sound for ringers and apps, but music and YouTube have sound, and all sounds work with the headp

I can't hear sounds from ringer and apps, like it's on silent but everything is turned up, and video and music sounds work fine... Plz help I just want my ringer to work!!

just go into settings go to sound and check that volume is up . and then go back home and make sure the side button volume is up if it doesnt work reply.

I have a problem with iphone 4s...is ringing but another sounds not working....please help me!!!

i have a problem with iphone 4s...is ringing but another sounds not working....please help me!!!

Hi pystyke,
Welcome to Apple Support Communities.
You may find these links helpful with troubleshooting the audio issue you're experiencing:
iPhone Assistant
http://www.apple.com/support/iphone/troubleshooting/
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Best,
Jeremy

My sound works for music but not apps

My sound works for music but not apps

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
 Cheers, Tom

My phone doesn't ring when someone is calling, but the sound works otherwise, like the alarm etc. I have tried to fix it in settings but still not working. anyone else have this problem?

my phone doesn't ring when someone is calling, but the sound works otherwise, like the alarm etc. I have tried to fix it in settings but still not working. anyone else have this problem?

Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue!

My iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???

my iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???

ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you

Safari 8.0.2 does not play any sound (but sound works in other apps).

Safari 8.0.2 does not play any sound (but sound works in other apps).

Hi Michaelgst,
Welcome to the Apple Support Communities!
I understand that you do not hear sound from Safari on your computer but you do hear sound in other applications. There may be several troubleshooting steps I would suggest to troubleshoot this situation.
The first troubleshooting steps I would recommend would be removing any unsupported third-party add-ons. Please use the information and instructions located in the attached article to complete this process.
Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support
Best regards,
Joe

No sounds working eg keyboard, apps, connection, although speaker works volume keys not working on volume bars to go up or down but alerts have noise and Siri etc

It's only just done it today my phone switched of because ran out of battery and now there no sounds :S my volume buttons are being recognised im pressing them but you can usually press for more 'squares' of volume and there's no squares no noise through games anymore no lock sound no keyboard sound no youtube sound but my speaker works as when i press for siri i can here the talking when i have phone calls or alarms i have sound please help?
i phone 4s

found this and it worked after 1st step so hope this helps other people too
srode1000
Re: iPhone 4S sound problems
Dec 29, 2011 2:05 PM (in response to unowen57)
Hi Guys,
I have post eariler on another forum and I have the same problem, I have tried all the things listed here and nothing was perminant in fixing this painful iphone hating problem.... and failed. You probably have the problem when you use youtube or your music external speaker that there is no volume bar and no sound.   I have had the same problem But I need to happily say that I now have the fix!!!! This worked for me and I fixed it by myself so you don't need to go to apple or service centre or anything.
Ok I like so many of you here truly believed this was as IO5 issue as it only dropped the sound on the speakers once that IO5 update came along. I tried a bunch of reset, reboots, home clicks, lock and unlocks, to fix this and all failed. some worked for an hour but then failed. hours of my life that I will never get back.   but since I have learnt this is not a IO5 problem but a hardware issue! ... and in paticualar is has to do with your bottom connection. Your phone is thinking it is docked all the time.
To fix the no sound problem what you need is...
1. a torch
2. a tooth brush
3. methalated spirits
4. a butter knife
Step 1.
get your torch and shine it down the bottom connection plate to see what kind of dust, sand, hair or anything you have stuck in there.   all that need to be removed! everything! it might look clean but still thats ok go to step 2.
step 2.
Turn on your music app and put the speakers on! If your phone is like mine it should not work. you most probably don't even have the volume display to turn it on but its ok, just do it! and it should still play with no sound.   its important you try and run the speakers as this will show you that it is a hardware problem.
step 3.
Dip your tooth brush into some methated sprits.   then at your sink tap the exess metho out of your brush as you just want the brushes to be slightly damp, not soaking wet and then scrub the bottom connetiors on your iphone. work the brush back and forward in a way that scoops the dirt out of the phone, not just pushing it side to side.
(As you bushing you should notice the volume bar come back on or off as you scub.   This happened to me and that is how I realised I was on the right track to fixing this problem as I was doing something external that was actually controling when the volume display came on or off.   but once I cleaned it this still didn't fix the problem...)
Step 4.
Use the back side of a butter knife (not the sharp side) to gently slide over the connectors on the iphone. Do this gently as you are only pushing down on the tiny metal contect bars and you should notice the volume display come on again. slide it back and forward. Now the area of interest is about 2/3 along the connection plate to the right.   This is the area that has the infomation sent when your iphone thinks its docked.
This has worked for me and I have not had a problem since I did this 2 weeks ago.   I have since learnt that the new IOS 5 has activated a different part of the bottom conectors. if you have been using dodgy connectors or unapproved apple cables (as I was) any damage or hair and dirt on the terminal this is effecting it. Try it.   just remember if you can do something external to your phone then there lies the problem.
Hope this works for your phone as it did for mine.
Cheers

When I plug in my ipod touch the sound works but not the video

I got this app for my kids and I want to play it on my tv the sound works not the video. But when I put the same app on my iphone 4s it works fine on my tv using same cord etc I don't know if there is something I need to do to my ipod to make it work.

The 4G iPod TV (video) out only works with apps that support TV out. The Video app is one such app. The iPhone 4S (and later iPhones, the 5G iPod and iPad 2 and later) on the other hand can mirror the iPod's screen for TV out.

IPod touch no sound from music but for alarm works

hi my ipod touch 4 no sound comes out from internal speaker for music or apps but sound for ringtone or alarms works. tryed headphones all sound works. i reset it erased etherything still not working, and reset all setting still not work any help would be nice.
i would've taken it to genuis bar but i am 2 hours drive away.

Is your volume up?

HT4976 Since updating my iphone 4S to ios 7.1 my phone will no longer ring and apps do not have sound.

Since updating my iphone 4S to ios 7.1 my phone will no longer ring and apps do not have sound. I have made sure the do not disturb is not turned on and have also gone into Accessibility and made sure sound is not off there. I have done a reboot and also a reset of the settings. When I set my ring tone, the sample tone plays, however, the phone only vibrates when I get a call. The apps also do not have any sound. Everything was working fine until the update.

I am positive the half moon isn't there. That one caught me once before so now I am careful to check.
Thanks for the idea tho!

My sound has recently gone on my Iphone4s, this only happens when I use my phone myself. The sound works when I receive calls and texts but I am unable to watch videos, listen to music etc it seems like my volume button has gone! Can anyone help??

My sound has recently gone on my iphone4s, this only happens when I use my phone myself. The sound works when i receive a call or a message etc but I am unable to watch videos or play music, the sound also doesn't work on games. Please can anyone help with this issue or let me know how to fix it if experienced the same problem?

Remove all apps from multitasking bar. Double click Home button then tap and hold an icon and tap on little x on every app. Then reset. Hold down Home and Power button until Apple logo appears.

I dont get sound for videos, games and music but ringtone still works. When i press volume buttons on side of phone i only get the picture of the nell and no little dots underneath. This is on my iphone 4s and ipad. It happened at the same time.

I dont get sound for videos, games and music but ringtone still works. When i press volume buttons on side of phone i only get the picture of the nell and no little dots underneath. This is on my iphone 4s and ipad. It happened at the same time.

Recurring theme with the 4s losing alerts except for the phone ringing. Most complaints seem to center on the 7.1 upgrade. The fix is dodgy, putting in a charger, playing a you tube video then pulling out the charger and wiggling it until you get the sound back. When you get the sound back, the volume buttons start to work again. Alternate solutions involve cleaning the docking port with a toothbrush, running a pick over the electrodes etc.

No sound on ringer, but app sounds work

Similar Messages

Maybe you are looking for