No sound on Treo Pro after bootup

Hello all,
I'm having some problems with my Treo Pro. It's got no audio.. eg with an incoming call, no ring. When I dial out, I cannot hear the call being made or the audio when they answer. I can use the phone with the Treo Earphones installe but still no ring.
I've reset the phone back to factory, still no change. Even restored to a working backup...
The funny thing is, when I reboot the phone, I get the startup chime no problems.
Anybody have any idea what could be wrong??? The phone is out of warranty, and considering there have been minimal software patches/updates since it's release, and no sign of any coming, I'll probably just junk it rather than paying to get it fixed....
jabsy

Sounds like it may be a simple fix - the tiny switch is stuck inside the earphone jack.
See this thread:  Sound loss.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Similar Messages

  • Unable to get Data Connection on Treo Pro after Flying (Sprint)

    I got my Treo Pro a few weeks ago and have really had no issues. It has been a great phone, but I just ran into an issue I cannot explain.
    I had to fly from Mpls to Miami and put my phone in "airplane mode" when the flight started. When I landed I took the phone out of "airplane mode" and was able to get voicemail and make calls. However, when I tried to get email or open a browser session the phone kept giving me an error. It was trying to dial #777 to begin a data session (I think) and said it was unable to make a connection. I removed the battery and forced the phone to reboot and everything work just fine.
    Someone I traveled with suggested I give it some time to "sync" up with the network, so on the return trip I just let phone continue to try and establish a session for about an hour. After an hour with no email I got frustrated and rebooted the phone... again everything worked just fine. Am I going to need to reboot this phone every time I travel? Is there something I am missing here?
    Is anyone else seeing this? Is it a Sprint Issue? Please help. Thanks in advance.
    Dan
    Post relates to: Treo Pro T850 (Sprint)
    This question was solved.
    View Solution.

    Hello and thank you for using the Palm Help Forums!
    That's strange and I've never heard of this issue. I usually don't jump to this method of troubleshooting right away but I do not have any other idea to resolve this issue. Try to do a hard reset on the device. A hard reset will erase all data on the device and restore settings back to default. Be sure to back up all data on a computer to Outlook via Activesync or Windows Mobile Device Center (WMDC). For further information and instructions on hard resets please visit kb.palm.com and look up article number 43146 in the solution id search field.
    Please let me know if you have any further questions or concerns.
    -Pat 
    Post relates to: Treo 800w (Sprint)

  • Problems with Video Sound on Treo Pro

    I can not get any sound on my Treo Pro when accessing Video on the Internet, such as YouTube. Can someone solve my problem?
    Thanks
    Post relates to: Treo 800w (Sprint)

    or some mistake I am making?
    You are using an image processing program to edit video. Seriously, use Premiere Pro or any other proper editing tool, if sound is critical and you are working with video that long. All PS is meant to do is edit short DSLR clips, nothing more. Yes, it's some sort of bug/ limitation - you're simply running out of memory somewhere.
    Mylenium

  • Treo Pro: After establishing Bluetooth connection with laptop, can't connect to P.A.N. Windows XP Pro

    I am able to setup a Bluetooth partner ship between my Treo Pro and my laptop without much difficulty.  However when I try to establish a PAN connection via My Network Connections, I receive the following Windows error message:
    The connection with the Bluetooth network device failed.  The device may already be connected to another computer, or it may need to be configured to accept connections from this computer.  Consult your device documentation for further information.
    Any assistance with this matter would be much appreciated.
    Post relates to: Treo 750 (AT&T)

    No, that is not what I am referring too.  I am way ahead of you there.  I can pair my phone to my computer without any difficulties.  My computer sees my phone and my phone sees my computer.  Here is the route I am referring too; control panel, bluetooth devices, single click on paired Treo Pro, properties button, new window second tab (services), blank screen and no ability to add services.  Very similar on the phone itself.  For instance, when paired with my Plantronics headset, which by the way is not on the list, but works perfectly, the services box lists "hands free".  When connected to the the computer, one of the services should be PAN connection.
    Post relates to: Treo Pro T850 (Sprint)

  • No onboard sound- MSI k7n420 Pro after installing ATiI 9700 pro

    I'm not sure if this has been answered previously.
    I just installed an ATI 9700 pro on my MSI K7N420 Pro. Video card works great, but sound is absent after installing vid card.
    In device manager shows yellow marks on nforce audio codec interface and nforce midi Uart. The former says: NtKern.vxd device loader for this device could not load the device driver. THe latter says: This device is either not present,, not working properly, or does not have all drivers installed.
    I tried reinstalling the drivers using the windows files present in system, but nothing changed.
    I'm not sure what to do next.
    Any help would be appreciated.
    System hardware:
    MSI K7n420 MB with onboard sound & video, ver 1.05
    ATI 9700 Pro video card
    512 MB ram pc2100
    40 GB western HD
    win98

    Hi,
    Win98 - SE? Although this board (K7N420) works fine with Win 98 it can have driver issues (although, it's that long since I installed it - I can't remember what they were!). An upgrade to XP (Pro if possible) should be at the top of your Xmas list - then issues such as the one you're having should be a thing of the past
    The card will work with DirectX 8 but as far as I know the 9700 is fully DirectX 9 compatible - so you should really install it as it enables more features.  
    You can find your BIOS version on the initial boot screen!
    Have you any IRQ conflicts? - Check device manager.
    Is PNP OS enabled in your BIOS? if so disable it and see what happens. Also Enable APIC! (BIOS)
    Axel  

  • No sound on MacBook Pro after 10.6.8 upgrade

    Good morning.
    I've got an 5,1 model MacBook Pro (aluminium unibody) 4gb RAM, 2.4GHz Core2Duo and it's been working fine up until yesterday when I installed the 10.6.8 Snow Leopard update.
    Since then I get no sound through earphones or through the internal speakers.
    If I ALT+Click the speaker icon I get two outputs:
    Soundflower (2ch)
    Soundflower (16ch)
    I've no idea what Soundflower is, and a spotlight search just shows up sound.log which refers to
    6/23 18:54:29.163  => WoW Version 4.1.0 (14007) Apr 29 2011
    So that looks like World of Warcraft (just started WoW and logged in, turned sound off, turned sound on and no sound from WoW either)
    Looking at the log in the console and narrowing it down to Soundflower I see:
    6/25 10:50:02.974   --- [1] Soundflower (2ch)
    6/25 10:50:02.976   --- [2] Soundflower (16ch)
    6/25 10:50:02.980  ** Using Driver [0] System Default (Soundflower (2ch))
    Anyway, I can get no sound in anything since 10.6.8!
    Any ideas?

    Okay, I tried EVERYTHING.
    Trust Me.
    I even did the downgrading to the 10.6.7 HDA.
    HERE IS THE SOLUTION:
    YOU WILL NOT NEED TO LOOK ANYWHERE ELSE, IF YOU FOLLOW THESE STEPS:
    1. Download and install the 10.6.8 Supplemental Update from Apple (link below).
                                http://support.apple.com/kb/DL1429
    2. Once the update is installed, and the system has restarted, type "Disk Utility" into Spotlight, press enter to launch it, and select your hard drive on the left. Then click "Repair Disk Permissions." (This step may or may not be necessary, but is a good idea in case there are discrepancies from the update).
    3. Once the utility is finished, plug in some headphones. Then, press the Option key and click on the speaker icon in the menu bar.
    4. Click the Headphones option under the "Output Device" section. You should get sound.
    Unplug the headphones and ensure that the audio is not muted. You should now also get sound through your speakers.
    THIS WILL WORK. DO NOT MESS WITH VOODOO, etc. I hear that will just cause kernel panics.
    If you still have problems, try resetting the PRAM by simply shutting down the computer. Hold Command+Option+P+R before the gray screen appears. Hold it until you hear the tone a second time, then release.

  • No sound from Macbook Pro after restart or sleep

    I know there are a lot of threads on this type of issue, but I haven't found a way to solve my problem.
    My computer:
    Late 2008 MBP 15" OSX 10.9.5
    Whenever I shutdown or sleep the computer, the sound does not work when I start it up or wake it up. The startup sound does not play, and the audio controls are not greyed out. Audio does not work through headphones either. Plugging in and unplugging headphones does not solve the problem.
    Sometimes a PRAM reset will solve the problem, and an SMC reset always brings the audio back, but only until I shut it down or put it to sleep again.
    Any help in finding a permanent solution to this problem would be greatly appreciated.
    Thank you!

    Hello CoDean,
    Continue your troubleshooting with the article below to assist with the issue of not sound on your MacBook Pro. Look at the headphone jack to see if there is a red light coming from there as well as looking in System Preferences > Sound to see if the output is stuck on digital out. 
    Troubleshooting issues with no audio from built-in speakers on Macs
    http://support.apple.com/en-us/HT203186
    Take care,
    -Norm G. 

  • When I started up my macbook Pro after a boat trip (just lying in my bag the whole time) it started making weird sounds. Why does it do that and how do I stop it?

    When I started up my macbook Pro after a boat trip (just lying in my bag the whole time) it started making weird sounds. Why does it do that and how do I stop it?

    The 13" retina MBP has two fans, left and right near the hinge and about 2.5" each from the edges of the case.
    My conjecture is that one of the fans may be failing.  An appointment at an Apple store genius bar is the best option.  The evaluation will be FREE and a fan replacement (if that is the problem) should not break the bank account.
    You might run an Apple Hardware Test:
    http://support.apple.com/kb/PH11342
    This may confirm my suspicion or perhaps find a different problem. Note that an error free result should not be viewed as being definitive.
    Ciao.

  • Palm Treo Pro freezes after hard reset

    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

    Similar issue - History:
    Began experiencing device.exe crash about 1-2 minutes after soft reset [after installing old 3.x beta of Skype app].  Also could not turn on BT or Wifi after installation completed or after soft resets.  Both symptoms continued after uninstalling both the Skype app and the fenec browser.
    Executed full sync of device and performed a hard reset.  I have performed several hard resets to see if that would work and no luck.
    The hang is occuring roughly half-way through eboot(?) load of WinMo image from flash (screen with out-of focus lights and progress bar).
    Note that I did not purchase a SIM card with the Treo - so slot is empty.  I also installed a 16GB transflash that was working A-OK - have removed it until I can get device to boot again.
    My experience with developing CE (5/6) images with Platform  Builder tells me I may have a corrupted ROM image (or worse - faulty flash block/hardware).  Is there a way to obtain and reflash the treo pro (850UEU unlocked ROM image to make sure this isn't a HW issue (without going to third(?)-party images/flashing utilities)?
    I purchased the unit recently as an open-box from TigerDirect - several of the qwerty keypad buttons do not work (including power button and wifi button) - shouldn't be interfering with this stage of boot, though...
    Any help you can provide in solving this issue would be greatly appreciated.
    Thanks!

  • Treo Pro No Vibration on any setting

    About a week ago my Treo Pro stopped vibrating entirely.The phone will not vibrate when the switch is set to silent, or with ringer on, or for text messages, or during the phone boot up. When it's set to ringer the sound notification works properly.
    I've checked all the settings and they are correctly set to vibrate on incoming calls. I just performed a hard reset and went to factory settings and this still did not resolve the issue.
    Has anyone else had this issue? Any known solutions?
    Should I be requesting an RMA for this?
    Any ideas? Thanks in advance.
    Post relates to: Treo Pro T850U (Unlocked)
    Message Edited by jswisher04 on 06-30-2009 12:39 AM

    If you are having the issue after the hard reset, it looks like the Treo may need to be repaired.
    You can call the Palm smartphone support line to setup a repair. Here is the number. 1-877-426-3777.
    For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
    http://kb.palm.com/wps/portal/kb/na/treo/t850/unlo​cked/home/page_en.html
    There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

  • True Story Palm Treo Pro - T850UEU

    Palm Treo Por
    T850UEU
    IMEI:353066020910950
    S/N4GUE789H0J6
    MADE IN TAIWAN
    Sir/Madam, I bought above device in excellent condition from classified in Lahore, Pakistan.
    First 15 days it was working perfect. Then I installed some third pary application like Facebook, Google application, and finally activated Windows Live. And i also configured my 2 email accounts. Used MMS. It properly sync with ActiveSync.
    I love it looks & functions. Everyone who saw this phone prase that this is beautifull device. I found it better then HTC Diamond which I previously used.
    One day it slips from my hand and droped on laminated floor from 2 feet height. After that it worked for 5 days, no problem. One sunday I used facebook listened some music with 3.5mm audio jack of my PC.
    On day I saw phone clock was stuck and phone's buttons were not working. I did soft reset and it start working. But then the real twist started. My phone continuesly start freezeing. I tried hard reset but no use. Now phone started and seems finctioning but no display at all. Only blank screen. Its about 8 days I tried every forum included Palm, PPCGEEKS and XDA. But didn't found any solution. Every one suggest to hard rest. I tried Rom update but it ends wit Error 262.
    Please help me I love my device and wants to use.
    Post relates to: Treo Pro T850U (Unlocked)

    moeedamjad wrote:
    Its about 8 days I tried every forum included Palm, PPCGEEKS and XDA. But didn't found any solution. Every one suggest to hard rest.
    Do you get the palm animated logo and Windows startup, or nothing at all? If the screen doesn't work at all after a hard reset, it sounds like a hardware problem. You might need repair service.

  • Treo Pro Error Message 530 5.7.1 Relaying not allowed cannot send Email from pop acct

    I just purchased the treo pro thru Sprint. I love the phone I just cant seem to figure out the proper settings for my outgoing POP Email acct. Every time I set up the settings properly and attempt to send an email I get an error message "530 5.7.1 Relaying not allowed". I get this message with the outgoing server set to smtp.sprintpcs.com and i receive this error message through an "undeliverable" Email in the same account I am attempting to send from. When I have the account set to my ISP's outgoing server mail.optonline.net it will only send email if I have my device set to WIFI mode..... Any ideas? Thanks.
    -Jay- 
    Post relates to: Treo Pro T850 (Sprint)
    This question was solved.
    View Solution.

    audiojay11 wrote:
    P.s. I read in another posting where it advises to change the outgoing port # from 25 to 587. This sounds very familiar to me because when I recently set up my blackberry I believe cablevision advised me to do that exact modification. Now here is the million dollar question. How do you change the port #'s on the treo pro?
    Try adding it to the server name, e.g.: smtp.provider.com:587

  • Bad Quality on Treo Pro!!!

    Warn u, I just got Treo Pro a couple days ago, after fully charged and tried using it. There WAS no keyboard backlight at all!!!
    I have been Palm user since Palm V, Treo 180,270,600,680, never got hardware problem (that's why I like Palm). But this time, it is very disappointing.
    Even worse, after chat & calling support, taking so long time to solve and no so responsive and helpful.
    Probably I was unlucky
    Post relates to: Treo Pro T850U (Unlocked)

    The Treo Pro keyboard should have a backlight, if you are not seeing one you may want to get a replacement device if you have already tried troubleshooting the issue.
    Post relates to: Centro (Sprint)

  • Treo Pro - Speakerphone turns on during a call, even though I didn't ask it to.

    Hello
    Whenever an incoming call comes in the speakerphone on my Treo Pro turns on without being prompted. Have tried hard resetting and disabling the touchscreen during a call (incase it was my ears activating it) but none of this has worked. Can't seem to find anyine else with the same problem.
    Please help!
    Thanks
    Ben.
    Post relates to: Visor Pro

    If you have hard reset the device, and you have disabled the screen this sounds like it may be a hardware issue that you may want to address with Palm customer care at 877-426-3777. There will not be any charge for this if it is a hardware issue and you are still under warranty; however there is a initial fee of 14.95 if you are out of your 90 day free tech support period for tech support to determine this. This would be waived if it turns out to be hardware issue.

  • Exchange email account disappears on treo pro

    activesync works great on my treo pro with my corporate outlook exchange email account. but over the past two weeks, the exchange account has simply disappeared three or four times from my phone. (it is the only active account i have. i also have a yahoo account on the phone but it is set to manual updates.) for some reason the exchange account name and details are simply no longer in my list of email accounts and also not available in activesync.
    this has happened most when i have not used the treo for a few hours. it is easy to reestablish the account by re-entering password etc and then re-sync everything. but it is also a troublesome pain. does anyone have an idea why this might be?
    Post relates to: Treo Pro T850U (Unlocked)

    I've never heard of the account simply disappearing. I would try a Hard Reset of the device and see what happens after that. If it continues to happen after a Hard Reset, you might want to talk to your Exchange Admin and see if they are kicking you off.
    Post relates to: Treo 800w (Sprint)

Maybe you are looking for