No sound or clicker

Any reason why the ipod classic would play but have no sound.  I have read of others having this problem, what was the outcome?

Is the clicker sound disabled via Settings -> Clicker?
Regarding sound from music, movie, podcast playback, have you tried another set of earbuds?  Have you worked through the 5 R's of troubleshooting yet to rule out the possibility that the problem is software related?
http://www.apple.com/support/ipod/five_rs/
B-rock

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