No sound or sound bar when playing music or watching videos

Hi,
I have recently been having a problem with the sound on my iphone 4s. The volume buttons do not control the sound (the sound icon appears but nothing happens) and when im watching vidoes or playing music there is no sound bar. The sound effects ( sliding to unlock and texing noises) come and go as well.
I can hear sound with earphones in though and the speakers do work on the phone as the phone still plays different ringtones in settings and on loud speaker calls.
please help.

After restart, reset, the next steps are restore from a backup, or restore as a new device. See this support document about restores. http://support.apple.com/kb/HT1414
If a restore does not solve the problem, the next step is an appointment at the local Apple store Genius Bar to have the hardware checked.

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