No sound output from Maxell iPod dock

Just purchased a Silver 8GB Nano, Maxell iPod dock, and the Scosche PassPort/Adapter for 5th generation iPods, all as a gift set. The Maxell dock now charges the Nano with the Scosche adapter, but there is no music signal out of the dock's 3.5mm jack. In fact, the Nano's internal speaker remains on while sitting on the dock, charging.
I have reset the device many times using center + menu, with no changes.
Headphones plugged into the Nano's 3.5mm jack work perfectly, but no output from the Maxell dock.
Anyone used this dock, with or without a 5th gen Nano, or have any tips to fix this? I am still waiting on a reply from Maxell via email, but I doubt that will happen until next week...

I have the same problem with a 5th Generation iPod on a Jensen JiMS-195 Universal Docking Station for iPod. The sound is great using the Auxiliary jack, but I only get sound through the internal iPod speakers when it's docked. I have checked the Apple site and the Jensen site, but no luck.
Is there some setting on the iPod to change this behavior or is the dock the problem? Any response would be welcome.

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