No sound output to TV using Apple dock - video is fine

I'm baffled. I have a new 80GB iPod Classic, a brand new Apple dock, and Apple A/V Component cable. When I watch a video or photo slideshow, everything works great. However, when I want to listen to my iPod's music through my TV's speakers, using the same setup, there is NO sound output to the TV at all. Why would the audio play when watching photos or video, but no sound when all I want is music? Please help!

I haven't personally had this problem, but I believe in order to hear music through your TV speakers, you have to use the headphone port instead of the AV cable.

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Digital sound output only after using Headphones

i used my MacbookPro 17 2.66
with headphones to listen to music and after i removed headphones there is a red light in the headphone port and only digital sound output option in system preferences control panel
If i reinsert headphones, headphone output reappears
Where are my internal speaker option gone
i have a time machine backup
Can i just replace sound preferences
Thanks

Generally that means your headphones' plug is not exactly to dimensional stands and has jammed the internal connector in the jack to the "mute" position. The plug's tip-to-shoulder distance seems to be the variable.
I've found with my MBP that, with non-standard plugs, inserting them only until they function--not until the "stop shoulder" hits the MBP case--prevents this. I have an old and cheap set of external speakers whose plug works perfectly. A patch cable I use to connect to my desktop sound system has a non-standard plug, and I have to leave the plug slightly out of the jack to prevent the problem you see. Again, insert until you hear proper sound to the device, not by feel. I've no problems with the plugs falling out using this technique.
The "official" fix is a new logic board but most people are able to free the internal contact by inserting a plus into the jack and gently wiggling it in the horizontal plane. One person recently said he freed his with a wooden toothpick.
If you use anything other than a standard plug to manipulate the jack, be certain it's non-conductive. BTW, if you use the "Search Discussion" option in the upper right of this page and search for "red light" (use the quotes) you will see a number of threads here on the subject.

Trouble Using Apple's Video Adapter

I am having trouble getting my eMac to work with the Apple Mini-DVI to Video Adapter. There are no directions telling you how to use it or to even get it to work. I want to use it to import videos from my Sony Hi8 camcorder and was told by Apple's Live help that this is what I needed to import video and make DVDs. How do I get this adapter to work?

Welcome aboard.
I think the adapter you have is for video output, not input. To input video to the eMac you need a firewire connection. Sony cameras typically have a 4 wire connector which is smaller than the 6 wire plug on the mac, so you need a cable that has a 4 wire connector on one end and a 6 wire connector on the other. Cameras often (but not always) come with such a cable. You also need a digital camcorder- not just Hi8., although Sony does make cameras that will do both. If you camera does not have digital output, you need a convertor box.

Digital Sound Output suddenly muted (though Apple TV is not)

I'm wondering if there's a simple explanation (and fix) to the problem. Before upgrading iTunes and OSX to the most current versions, I encountered the problem of no output via USB. That problem I attributed to a broken audio output jack requiring an expensive repair. But then I discovered that by using a digital plug the "USB Audio Output" automatically appeared as "Digital Output" in the sound panel (of System Preferences). Problem solved. Once again I was able to output sound from my iMac to my Onkyo Receiver and Wharfdale speakers (the equipment that's next to my computer).
But now I'm seeing "Digital Out" in my Sound panel with a dimmed, muted speaker icon in my Menu Bar, indicating (correctly) that no audio is going through the output panel of the computer. At the same time, when I switch to Apple (or Fire) TV in my Sound panel, the speaker icon in my Menu Bar plus volume waves are once again shown in bold black, indicating (correctly) that Apple TV in another room of the house is working just fine.
I confess I haven't tried unplugging Apple TV to see if this would fix my problem at my computer (which sees the greater use by far). But it never occurred to me (til now) that Audio via the computer's Output Jack and Audio via Wi-Fi and Fire TV might be an "either / or" proposition. If it is, I can live with it. If I can have both, that would make living all the easier.
Thanks for any illumination,
Cap

I'm back in business. Something happened, and the digital output is once again pushing audio from my imac to my receiver-amp.

No sound through macbook since using apple tv

Since using my apple tv, I cannot get sound through the macbook speakers at all. i think it is redirecting to the tv. i have tried turning the apple tv off and turning airplay off but this has not worked. any ideas?

Hi Clinton
That didn't work. Have I got everything right (see screenshot). Why is 'mute' ticked?
Thanks

No sound through external speakers using apple tv?!?!?

Hi, I just got apple tv a couple days ago as a present from a friend. As soon as I powered it up, and turned on home sharing, I was so excited. I wanted to try and play a music video. So I did and noticed there was no sound. So I thought easy fix...I tried every thing on my speakers. And it won't work, and maybe it's beacuse of my setup. I watch tv alot with this tv and I have it setup with the speakers so the sound will come out of the speakers and it works great. Im running it through a production mixer and the only thing it won't work on is apple tv....I mean there as to be a way. I love apple and all there products, but when I got this I was a little disappointed with the sound setup. Hopefully I will find the awnser soon!
Thanks!

Welcome to the Apple Community.
Does your mixer support digital audio.
Try adjusting the audio out and dolby digital settings.

Problems with sound quality when ripping using apple lossless

When ripping cd with apple lossless I have problems with parts of the songs falling out. It does not apply for all songs. I use a Mac Pro OS X 10.9.2 with iTunes 11.1.5. Does anyone know why this happens, and what I can do to prevent it from happening again?

Hi Amy:
Sorry that the Color Setting idea didn't do the trick. Since the occurrence is separate, that is, seeing one color view using Elements and a different color view using email view. I still suspect this area.
Calibrating a monitor to me (as the saying goes), is easier said than done. You may want to do a web search using Calibrate Monitor, or similar search words. This will find some interesting websites on calibrating monitors you can read and try out. If you do change some settings, write down what your original settings are before hand, so if you make it worse, you can go back where you started.
There are two areas to calibrate the monitor.
1. Using the monitor controls on the monitor itself.
or/and
2. Using the graphics card (software) control. Which is normally found (Win XP) DISPLAY PROPERTIES>SETTINGS>ADVANCED> then the TAB with your graphics card name.
3. Actually there is a third one, which uses a very expensive device that connects to the monitor. At the moment this method escapes me. Mainly used by professionals and serious photo editing people.
Good Luck!
Tony

Selecting the sound output device

Hi, is there any way to select which sound output device to use from an Adobe AIR application? If there is, I can't seem to find it (using either the manual, the forums or Google).
Any help will be greatly appreciated.
Thanks,
Michiel

A new Idea has been added to the Adobe Idea's website for this discussion. Please vote if you are interested and would find this valuable!
Select output device for audio

No sound from TV while using air play?

No sound from TV while using Apple Tv / Air Play?

Hi,
Please try this first to enable Speakers in Playback devices as follows:
1. Right click speaker icon (bottom right hand corner)
2. Select Playback devices
3. Right click HDMI sound
4. Enable it
5. Click Apply/Ok
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Interrupt sound output

I am writing a one minute sound file to the sound card using the Labview 2011 Sound Output Write vi. The sound starts to play and there doesn't appear to be any way to stop it until the entire file has played. Not even the Abort Execution button will stop it. I have looked at the KB article called Stopping a Sound File during Playback, but it was written a long time ago before Sound Output Write became available.
I have tried using an event structure with Sound Output Stop and Sound Output Clear but it doesn't work. In fact the event never fires. It is as if Sound File writes lock out everything until the complete. Example is attached.
David
Solved!
Go to Solution.
Attachments:
example.zip ‏1625 KB

Gerd,
Thanks for taking an interest in my problem. But you miss the point entirely.
Here is what labview help says about Sound Output Stop:
"Stops the device from playing sound from the buffer. Use the Sound Output Clear VI to clear the data in the buffer."
Well. It doesn't. In fact it doesn't do anything. It is totally useless. I posted my query in the hope that I was missing something and that someone could show me what it was.
I think you will agree that Sound Output Clear.vi doesn't work. I think that is a bug, don't you?
You state that Sound Output Write VI uses an uninterruptible system DLL call. Bug number 2?
You suggest breaking up the sound output file into a series of very short writes so that I can stop where I want. I agree that that will work. But shouldn't Sound Output Write do that for me if Labview is to provide an interruptible sound output capability?
Now as far as violating Labview data flow niceties, yes, I was in a hurry and I was just trying to create something which would demonstrate the problem. If you want, move the Sound Output Write into the loop and you will see the exact same result.
I have an old PC with Labview 7.1. I'm going to fire it up and see if the old sound VI's have the same problem.
Regards,
David

Can I connect imac to HDMI and also Surround sound also through HDMI using the thunderbolt sockets via an adaptor into a HDMI?

I want to be able to connect my imac to my TV and Surround Sound, from what I have read the best want of doing this is both via HDMI. Before I go out and buy another adaptor for a second thunderbolt to HDMI I was wondering if this would work? I basically I want to be able to stream videos from Imac to TV with sound coming through surround sound and also when I am on itunes have the music come through the surround sound. At the moment I have an adaptor (thunderbolt to HDMI) which goes into the TV and a optical cable from TV into the surround sound, then I also have a 3.5mm from the imac to the Surround sound, but I find this lacks in quailty. Would upgrading to a HDMI work and be better ? Should I also look into an optical cable though I dont see how to connect this to the imac?

OK. From what I can tell here, the Sony HT-SF2000 has 3 HDMI inputs & one HDMI output, so the simplest hookup would be to connect the iMac to one of the the Sony's HDMI inputs via the Thunderbolt-HDMI adaptor, & connect the Sony's HDMI output to the TV's HDMI input.
Use the Sony like an HDMI input selector for the TV (plugging in your other HDMI devices, if any, to it). Use the HDMI input on it from the iMac for both movie & iTunes sound output, & for TV output for video. (You can even use the TV as a second screen for the iMac.)
If for some reason you want a separate input for the iMac's sound output, you can use the optical input on the Sony for that, with a TOSLINK cable connection to the iMac. You will need either a Mini-TOSLINK adaptor or a TOSLINK to mini-TOSLINK cable to connect to the audio output of the iMac.

System preferences in iMac for sound output shows only headphones. How do I change this to get sound through computer? Thanks.

In sound System preferences on iMac headphones is only option for sound output. How do I change this to get sound output through computer, as in a video etc. Thanks.

There is a switch in the jack that may be stuck. Try plugging and unplugging a headset plug into the socket a few times.
You might try dipping the headset plug into some pure alcohol, wiping it nearly dry, and repeating the process to clean/clear the socket.

Why I can't see Apple website videos on Samsung tablet? Used many browsers, same result...

I could not find a website issues community and this one was the closest I could find. If this needs to be moved to a different community, please do so.
I realize it's cross platforms, but web browsing should be the same for everyone, no matter what device is used.
I can watch Apple website videos just fine on Windows/Chrome browser (or IE, Firefox) but can't on Samsung Android/Chrome browser (also tried Firefox, Opera, Samsung browser).
Other websites embedded videos are working (i.e. youtube, vimeo, forums etc.) so far it is only the Apple website embedded videos that are not working.
Any idea why?

If it's any help, here is what Samsung Support says:
Please wait for a Samsung Agent to respond.
You are now chatting with 'Alberto'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK1125603600195X
Alberto: Hi, thank you for reaching out to Samsung technical support. How may I assist you?
Alex: Hi there
Alex: Why I can't see Apple website videos on Samsung tablet? Used many browsers, same result...
Alex: I can watch Apple website videos just fine on Windows/Chrome browser (or IE, Firefox) but can't on Samsung Android/Chrome browser (also tried Firefox, Opera, Samsung browser). Other websites embedded videos are working (i.e. youtube, vimeo, forums etc.) so far it is only the Apple website embedded videos that are not working. Any idea why?
Alberto: Hello, I understand that you want to see apple website videos on Samsung tablet, is it correct?
Alex: correct
Alberto: Thank you for the confirmation.
Alberto: What is the model number of your tablet? It starts with GT/SM which can be found on the rear panel.
Alex: Don't have it with me but it's the Tab S 8.4
Alex: Same goes for my phone, Galaxy S5
Alberto: Okay,Do you see any error message while browsing?
Alex: nope, no error, it just won't play any video on apple website, ALL other websites videos are plaing OKare
Alex: playing Ok is what I meant
Alex: and this is the same for my tablet AND my phone
Alex: devices are updated to the latest software bla, bla
Alberto: Alright, please restart the tablet once.
Alex: scale of 1 to 10 on tech advance level, I am at 7-8, just so you don't take me through power recycle and such
Alex: you just did
Alex: it's not that
Alberto: Could you give me a few minutes while I gather the information for you?
Alex: you can grab a galaxy tablet or a phone and try for yourself and yo'll probably notice it won't work...
Alberto: I appreciate your time and patience.
Alberto: As you are able to see other website's embedded videos on your tablet, it could be an issue with the compatibility of Apple website.
Alberto: There should be no issue with the trablet as other websites are working fine.
Alex: Can you transfer me to your Guru tech person to see if I can get a more elaborate answer and maybe a fix for this?
Alex: Then why the apple videos work fine on windows PC and the ONLY ones not working are Android devices?
Alberto: I have rechecked the information.
Alberto: As you are facing an issue only with a particular web site there should not be issue with the Samsung tablet.
Alberto: Also tablet is working fine with other web sites which indicates that there is an issue with that particular web site.
Alberto: There is no separate setting on the tablet to access any particular web site.
Alex: This much I figured, problem is what is causing it and how it can be solved? Again, issue is only on Android devices. PC Windows and iOS devices work good
Alberto: I am afraid; Samsung do not have information about the issues with a particular web site.
Alberto: I would have surely helped, if there had been information available with me.
Alex: Yes, I was afraid you'll say this...
Alex: Do you have an android device there? Try it yourself and see it will not work. Whatever it is IT IS A PROBLEM!!!
Alberto: I understand your requirement; however, it will not be possible for me to check this from here.
Alberto: You need to contact the web site support for further assistance.
Alberto: Is there anything I might be able to assist you with?
Alex: yeah, it went as expected, no fix for this... do you have a level 2 or 3 or 4 tech there?
Alberto: I will transfer this chat to my supervisor.
Alberto: Please be online while I transfer this chat.
Alex: sure, thanks
Alberto: Not a problem.
Please wait while I transfer the chat to 'Sammy'.
You are now chatting with 'Sammy'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK1125603600195X
Sammy: Hello Alex. I am the supervisor of Alberto.
Sammy: I am going through the previous chat session.
Alex: Ok, thanks
Sammy: You are welcome.
Sammy: I appreciate your time and patience.
Sammy: I see that you are unable to access Apple website videos on your tab.
Alex: and on my S5
Sammy: As you are able to access the videos from all the other web sites, it is not an issue with Samsung tab and Samsung do not have any control on this issue.
Sammy: It is an issue with that particular web site and you need to contact the web site support for further assistance.
Sammy: There is no separate setting on the tab to access a particular web site.
Alex: Yes, I need to do that. At this point it's the technical aspect that bothers me, not that I can't watch the video, I can use my iPhone or my PC to watch the video, but why the Android can't?
Alex: Thank you Alberto
Alex: or Sammy
Sammy: I understand your requirement; however, we do not have any information about this issue.
Alex: Ok, thanks
Sammy: I apologize for the inconvenience.
Sammy: Is there anything else I can assist you with?
Alex: no
Sammy: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better.
Follow Samsung Service on Facebook, Twitter and YouTube.
Chat session has been terminated by the Samsung Agent.

Apple's Videos App on iPad won't load my shared library

Hi,
I've been looking for an answer to this problem for ages!
Symptoms/context:
You have all your movies onto one big drive
You have uncheck Preferences|Advanced|"Copy files to iTunes Media folder when adding to library"
(this way all titles will be linked to your big drive, not copied)
You have drag/drop those movies from your big drive in Finder into your iTunes Movies library
You have enabled Home Sharing (File|Home Sharing|Turn On Home Sharing)
You have disabled the old way of sharing (Preferences|Sharing tab|Uncheck "Share my library on my local network")
You have proudly added a very nice artwork for each of your movie so that you'll get nice thumbnails in iTunes
by using Identify.app
or by looking on the web for the best artwork (i.e. flickfacts.com), saving it locally, then drag/drop on your movie in iTunes (Get Info|Artwork)
You're using Apple's Videos app to load your shared library on you iPad
(Start Videos app,select your Shared library,wait a while,then all your thumbnails are displayed fine)
Then as the days go by, you realize that loading your library is taking more and more time, up until that day when all **** brakes loose and you get stuck at the small round clock progress bar, and you wait and wait but no thumbnails is coming up anymore. You reset everything to no avail. What happened?!!
Well here's what I had to do to fix that problem:
Everything is about movie thumbnails!
In my case I had an overhead of 0.5GB of thumbnails for 650 movies! That's an overhead alright! By overhead I mean that the sum of all my thumbnails was 500MB, so the Videos app had to load this (maybe not entirely at once but...) every time you start the app and select your shared library. This explain why the app get slower and slower has you add new movies, thus new thumbnails/artworks.
But this doesn't really explain why ultimately the Videos app stops loading all of a sudden!
I realize the iTunes doesn't like:
Movie that doesn't show the correct icon preview in Finder
Invalid movie formats - I'll explain later
Big thumbnails
Read all 3 steps and don't forget the last paragraph at the end.
Movies that doesn't show the correct icon preview in Finder
Ultimately, I think that was the main problem of all my 3 steps
In Finder, enable the Icon Preview:
View|Show View Options|Check "Show Icon Preview"
You should now be able to see you thumbnails like this in Finder:
VALID:
INVALID:
But if you see any of these icons, the Videos app on the iPad might stumble a bit when loading the library
or
If that's the case for some of your movies, you'll have to make sure that ALL your movies have a proper thumbnail.This can be achieve:
by using Identify.app - see (note1)
or by looking on the web for the best artwork (i.e. flickfacts.com), saving it locally, then drag/drop on your movie in iTunes (Get Info|Artwork)
Once the thumbnail is corrected, it should display fine in Finder and iTunes
Invalid movie formats
There might be some cases where even after correcting the thumbnail in step 1., this icon still remains invalid.
If that's the case, you'll need to:
Either delete the movie altogether and rip it again
or reconvert it. For example with iSkySoft iMedia Converter Deluxe has a "Speed conversion" option that allows you to reconvert a 2.5GB movie in about 5 min. After the re-conversion I just had to do step 1. and all was fine, and the thumbnail would show well in Finder/iTunes.
Big thumbnails - may be optional
To speed up the loading of the movie library you have to reduce the size of the artwork that you insert into each of your movie's metadata:
Get the artwork on the web (i.e. flickfacts.com) and preferably a .jpg format,and save it locally
Open your movie file with Preview (Apple's preview app)
Tools | Adjust Size
Fit into: 640x480 pixels + OK
Save As (press Option before Saving) and save it in another folder (I called my folder "Reduced to 640x480")
Note: if you want to do this on a bunch of files at once: select all your files in Finder, right click and select Open. All you .jpgs will be opened in Preview. Then Ctrl-A to select all in Preview, then you can resize them all)
You'll noticed that a 1.5MB artwork can easily reduced as small as 50K-200K.
For example, I went from 500MB to 72MB for all my artworks. Much smallest overhead wouldn't you say?!
Now comes the part you'll all love : you need to remove ALL your old big artworks for ALL your iTunes movies:
in iTunes | Movies
Right click on a movie|Get Info|Artwork tab|Select the artwork|Delete
Drag/drop your newly reduced .jpg to that same window
Click OK to save.
You can't do that in batch, you have to do each manually like this (if anyone has a better idea, I'm all ears)
See (note1)
(note1) Important: If you use a program like Identify.app to retrieve the metadata/artwork, I'm pretty sure the size of the automatically retrieved artwork is quite big by default (around 1.5MB-2MB) so you might wanna be careful here and use it to retrieve the movie's metadata, but after that do step 3. to replace the artwork with a smaller one.
VERY IMPORTANT
Once step 1, 2 are completed (and I had already completed the optional step 3) you have to remove all movies from iTunes (see note, next sentence ) and drag/drop them all back from your drive to your iTunes Movies window. BEFORE REMOVING ALL MOVIES FROM iTUNES, make sure that the option (Preferences|Advanced|"Copy files to iTunes Media folder when adding to library") was uncheck. If it was checked, I'm pretty sure it will delete all your movies on disk, not only in iTunes!!! - you'll have to investigate this yourselves or make sure you have a good backup copy of your movies first.
Since I've done all this, my iPad's Videos app is taking about 10-20 sec to load my over than 600 movies library
Pfew!!
Have fun gang,
Jean

This worked for me... A little time consuming but once you get rolling it goes GREAT... Thanks....
I got my artwork and saved it to my Desktop
Opened up Microsoft Paint and clicked on "File" and "Open" and found it to get it on the screen to resize it
Clicked "resize" and a box for changing it opened up
Checked the box "Pixels" and "Unchecked maintain aspect ratio"
Set Horizontal for 640 and Vertical for 480
Clicked on "OK" and went back to "File" and did a "Save As" and chose JPEG Picture
It came up "File Already Existed" and clicked "OK" (really did not care about the original artwork I found because wrong size)
Went to iTunes and on the movie right clicked on "Get Info", clicked on "Details", then "Artwork"
Go to the little box on the top left that shows your old artwork and click on it to get the little blue border to appear around it and hit "Delete" to make it gone
Click on "Add Artwork" and find it where you put the one from above on your Desktop and hit "Open" and OK and your new artwork is now there and all good.
Sounds like a lot of steps to follow but after around 5 or so you will fly through it. This worked perfect on my iPhone 6 Plus and I have artwork on my Home Videos now.

Cant get official Apple test videos into itunes or any mp4

I am using Apple test video files, I got from apple here http://support.apple.com/kb/HT1425
I cant get any video into iTunes.
When I try to drag the video into my ipod I get a pop up saying
"video name.mp4" was not copied because it cannot be played on this ipod
I tried everything I could find online..
Can someone help?
I am using an IPOD Classic.
joliett

The videos that will not play, open them and see if they will play in Quicktime first. Also check this artical out and make sure your video is in the format iTUnes supports http://docs.info.apple.com/article.html?artnum=302758

No sound output to TV using Apple dock - video is fine

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