No sound through headphones on new iPod Nano 7th. Latest software version has been downloaded and music has been synced from library.

No sound coming through headphones on new iPod nano 7th.  Music has been synced from library, and latest software downloaded.

hi there,
it sounds like you have just defective speakers ( or connector issue ). better to contact support for replacement.

Similar Messages

  • I got a new iPod nano 7th gen., but when I tried downloading a video from my iTunes library a message popped up that said: Some of the videos in your iTunes library cannot be copied to your iPod because they cannot be played on this iPod.

    I got a new iPod nano 7th gen, but when i tried downloading a video from my iTunes library a message popped up that said: Soem of the videos in your iTunes library were not copied to yor iPod because they cannot be played on this iPod. What should I do?

    I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!

  • Why won't my BRAND NEW iPod Nano 7th Generation recognize headphones?

    My BRAND NEW iPod Nano 7th Generation (purchased from and Apple Store less than a week ago) will not recognize any headphones.  Consequently, I can hear NO sounds.  It worked just fine right after I set it up. I turned it off, disconnected headphones that came with the Nano. Several hours later I turned it on again, plugged in the headphones, and then I could hear NOTHING. When I tried the radio, I got the message there was no signal because it said the headphones were not plugged in, which they were.  I have tried two other sets of headphones.  None work, but they all work in another iPod, so I know it is not the headphones. I restored the software and started over, but this didn't help either.  I have pushed the headphone jack in as far as possible. This is very frustating because this Nano was a birthday gift for my husband.   I will be grateful for any help.  Thanks a lot.

    Thanks SO much for the GREAT advice!  I did just what you said, and I am back in business.  The sound is fine, and the radio works. I cleaned out the jack with a tooth pick, blew some air in, and pushed the jack in a bit harder.I guess I was too tentative about pushing the jack all the way in. You were right that it is a tight fit.  Thanks again, deggie.  My husband thanks you also! His birthday gift now works!  Yay!

  • I have a new ipod nano 7th Generation.  When I plug in the earphones, there is no sound, althought ipod shows song is playing.  Any solutions?

    I have a new Ipod Nano 7th Generation.  When I plug the earphones in, there is no sound coming from the earphones, even thought the Ipod shows the song as playing.  Any solutions?

    And the Radio app probably doesn't work either.
    The headphone jack on the nano is very tight when new. Push the jack all the way in, the plastic on the headset jack should be flush with the body of the nano.

  • Making new ipod nano 7th gen an exact copy of old ipod nano 5th gen?

    I just purchased the new ipod nano 7th gen, I have an ipod nano 5th gen, and I'm wondering if there is a simple way of making the new nano an exact copy of the old one, e.i. all the same content, settings, etc? I read through the manual and couldn't find anything about it. Thanks for any help!

    He is right that if you want to copy the content, do it through iTunes. As for the settings, some aren't identical with the 5g. For example, there is no option to edit menus or the main app icons (adding/removing) like in previous iPod nanos. I hope the put this feature back in soon.
    Your best bet is to just go through the settings by hand again; there aren't that many. Sorry if this isn't the answer you were hoping for.

  • I have many very old songs on my PC and want to move them to my new IPOD Nano 7th. How do I do this?

    I want to put all of my real old songs in my PC library onto my new IPOD Nano 7th generation.  How do I do this?

    Import them into an iTunes library if needed, and then sync the iPod with that library.
    (119468)

  • Can i use my new ipod nano 7th generation on my macbook pro

    I registered my new ipod nano 7th generation on my macbook pro.  While on my macbook, I tried to download wma audiobooks from the library using overdrive media console & its not working.....so, I decided to use my windows laptop.  I have the latest version of itunes on both laptops.  (I know I can download & transfer wma audiobooks to my shuffle using overdrive media console & windows laptop.)  I'm getting an error message that says I have to reformat my nano if I want to download wma audiobooks.  Can I use my nano on macbook pro & windows laptop?  will I ever be able to download wma audiobooks to my nano using macbook? 

    Your iPod Nano will need to be restored in iTunes on the Windows laptop before you can start adding/syncing content over to it.
    Or if you want to use it with OverDrive on the Mac, you'll need to download the books as MP3s as WMA is not supported.
    B-rock

  • Hi everyone, I was wondering if someone can help me.  I recently got my first ever Ipod.  It's the new Ipod Nano 7th Generation.  I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens.

    Hi everyone, I was wondering if someone can help me.  I recently got my first ever Ipod.  It's the new Ipod Nano 7th Generation.  I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens.  I have tried uninstalling & re-installing Itunes but this didnt help. 
    Does anyone have any ideas? 
    Thanks for your help.

    I think the problem is that the iPod got set to Manually manage music and videos.  It needs to be set up for automatic syncing again.  Just unchecking that Manually manage music and videos setting does not do it.
    In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen.  In the sidebar (along left side of screen), there are two headings (Settings and On My Device).  Under Settings, click on Music.  To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
    Check the box at the top for Sync Music.  That turns ON automatic syncing for music.  Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod).  Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below.  Then click Apply.

  • Help with Syncing new iPod Nano 7th Gen

    I just bought a new IPod Nano 7th Generation.  I set it up on iTunes and was able to sync music to it but was unable to sync photos from iPhoto or Photos (the new beta photo app with Yosemite).  When I chose Sync All Photos the only choice was the Pictures folder or other folder, thus only one picture synced.  I suspect this has to do with the beta Photos app but not sure.  Also my new iPod does not show up in the iTunes list of approved devices.  Any help would be appreciated.  Thanks so much.

    You have to shake the Nano again to get it to Shuffle to another song. If you want to shuffle the songs in your playlist, start a song from that playlist and then enable the Shuffle option from the additonal controls that you bring up on the Now Playing screen.
    B-rock

  • Can any one advise me if the new ipod nano 7th gen has a sleep timer on it?

    I have just be giving a new style Ipod Nano 7th gen for christmas and wanted to know if it has the facility of playing music and setting up a sleep timer alarm so that it switches itself off after either 30min or 60mins?
    I have had an ipod nano 4th gen for about 4 years and it has this sleep timer facility on it which i absolutely love and use every night.
    So can anyone advise me on this and if it does still have this facility on the newer model that would be great and how i would go about setting it up on my new ipod nano 7th Generation.

    Thank you Chamar for replying to me, i will have a look at printing of the full manual and having a proper read throught it.
    Happy New Year to you all.

  • New ipod nano 7th generation will not turn on. Any suggestions?

    Just bought a new ipod nano 7th generation & the device will not turn on. Any suggestions?

    Have you charged it?

  • My ipod nano 7th gen no longer shows "Playlists" in the music menu. No changes made other than deleting one and adding one playlist to those synced. Synced fine in late February. Not working as of 3/7/2014.

    My ipod nano 7th gen no longer shows "Playlists" in the music menu. No changes made other than deleting one and adding one playlist to those synced. Synced fine in late February. Not working as of 3/7/2014.

    I would either say that the iOS is correpted due to a software glitch or y have have a hardware problem like bad memory locations that are corrupting the iOS.
    - Restore from backup via iTunes. This will install a fresh copy of the iOS. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.   This will elimate corruptin in the backup causing the problem.          
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • I have a new 7th gen iPod, I have up loaded the latest iTunes version, I go to the music tab to sync, I click sync and the ipod starts to sync, but it does not sync all the music. It indicates all the songs on the screen, but not on the ipod

    I have a new 7th gen iPod, I have up loaded the latest iTunes version, I go to the music tab to sync, I click sync and the ipod starts to sync, but it does not sync all the music. It indicates all the songs on the screen, but not on the ipod

    I do not have the screen shown with the
    Pull down the “Store” menu and choose “Deauthorize This Computer”
    3. Now go back to the Store menu and choose “Authorize This Computer”
    options.

  • New iPod Nano 6th Gen just got it going today and it won't stay on. It starts playing a song and pauses (shuts down?) after a few seconds. It's fully charged what do i do? Help please!!

    New iPod Nano 6th generation just got it going today. It is fully charged but shuts off a few seconds into a song, what do I do?

    I received mine yesterday as replacement for 1st generation and yes I had exactly the same problem.
    I don't think it is anything to do with headphone plug [jack].
    I played around with the settings and have just managed to listen to three hours without problem.
    Music settings; shake to shuttle off, sound check off, double click - play/pause, audio cross fade and group compilation on. Can't be all these but trial and error as to which one - unfortunately it came without instructions.
    The only other thing was that I had it in pocket while i was moving whereas yesterday I was sat at desk with nano at rest.
    iPod nano, Mac 10.6.8

  • I have a brand computer and I have an ipod nano generation 7. How do you download your music from itunes to your ipod. I did it on the old computer but am having problems with the new computer. Please help. Thanks

    Please help. I have a new computer and an ipod nano 7th generation. I am having problems getting my music from Itunes library to my ipod. How do you do it?

    Hello Sandy
    You can transfer the purchases from your iPhone to your new computer by following the steps in following article.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    If you have music that was not purchased from the iTunes Store, then you will not be able to move it from the iPhone to your computer. Instead you will need to follow the steps in this article that helps with moving the library from the old to the new.
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

Maybe you are looking for