No sound when connected to phone calls

Hi all,  Got my first BB (a Curve) on Monday.  Twice now I have dialed a call, it has connected, and I am unable to hear their phone ring or hear the voice on the other end, and neither can they hear my voice.  (I know it has connected, because one of the calls was to my son when he was beside me!)  Each time I have gone into contacts to make the connection...one time it worked the second time there was still no sound.  This morning I received a call and the same thing happened.  It is almost like the phone is muted both ways.  I have rechecked my settings and yes, the volume was up and the mute was off. I have spoken to other users that I work with and none have had this issue.  Do I have a simple setting wrong or is the BB having some issues? 
Thanks
Solved!
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I read a lot, I mean ALOT of posts, and there is a definite trend towards Verizon's phones doing it, Don't get me wrong, there are all vendor phones that do this
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