No sound when download movies to ipod

I bought a ipod 80gig and tried to download a movie and a couple of music videos I had on computer. I import them into itunes7 and convert them then download to ipod. movie will play but no sound. I've tried resetting and deleting and downloading again but no luck. Any suggestions???
Thanks, Todd

Quicktime or Quicktime Pro (which iTunes uses) don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).

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