No sound when I play videos with windows 7 on compaq presario cq57 laptop

I have no sound when I play videos with the windows 7 system . I had sound with videos with my old laptop that had windows vista. that I put on a fladsh drive and new videos that I have taken with my smart phone HTC sprint hasno audio
I went through the process that my laptop said to do to get sound but doesn't work

thank you for the information . I have gone through the what the HPsupport says to do . It didn't work .
I should have been more clear . I have sound on my lap top .
I dont have sound when I import a video that I recorded with my sprint HTC smart phone.
Iwill have the audio when Iuse the playback on my phone,then when it is import on to my lap top
Iwill not have any audio at all with my video on play back.
it seems that any personal video will not haveaudio even from the flashdrive that I have videos stored on and
I know that it did when I had my old laptop which was a compaq presario v6500 that used the window vista program.
again I have audio on the laptop . Ihave no audio when Iput personal videos on my lap top It is just the Personal videos Ihave this problem with

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Solved.
Found this great solution:
Quote
This is what worked for me for Windows 7 — Go to Control Panel > Hardware and Sound > Sound > Manage Audio Devices > >>> Right click on your Speakers and Headphones and go to Properties > Advanced
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Unquote
And another one, but not tested:
Quote:
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Unquote

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1Communicator
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No sound when I play videos with windows 7 on compaq presario cq57 laptop

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