No sound when playing music videos/movies on new iPod 30GB

Hi! I've been having a horrible time trying to convert my movie files to go onto my new ipod, and when I finally figured it out, I HAVE NO SOUND! and yes, my earbuds ARE working because I hear songs fine. what can i do???
dell Windows XP

i have the same problem if anybody knows it plese send it to [email protected] please and thank you!!!!!!!!!!!!!!
Message was edited by: mr.ipod

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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No sound when playing music videos/movies on new iPod 30GB

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