No sound with Flash 15 and Windows 8

No sound with Flashplayer 15 and Windows 8.  I have followed the steps to enable the program and to disable Active X filtering and still no sound.  Sound works on all other applications.
The Adobe website instructions refer to a way to troubleshoot sound that cannot be followed -- see the inserted text below -- it refers to an application below and there is no application shown on the page.
Can someone please help?
How do I test my speakers?
Click Test Speaker in the application shown below to hear a sample sound. Adjust your speakers or headset so the sound is at a comfortable level.
How can I display this panel again?
You may want to display this panel again if, for example, you want Flash Player to use a different microphone. To display the Microphone panel:
Right-click (Windows) or Control-click (Macintosh) the application image while it is playing. 
From the context menu, select Settings, and then click the Microphone tab. 
I don't see the Microphone tab, so I can't display this panel.
If your computer or device doesn't support audio recording using Flash Player, you cannot select a microphone to use, and this panel doesn't appear.

Hi
Is the sound card recognized properly in device manager or can you see yellow exclamation marks there?
I have founded an interesting article on the Toshiba website regarding no sound:
http://aps2.toshiba-tro.de/kb0/TSB7C021B0001R01.htm
By the way: You can also mute/unmute the sound if you press FN+Esc. Check this!!!

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