No sound with iTunes HD TV Show with Dolby surround

I bought my first HD Tv Show in the iTunes store. 24 season 7 episode 1 if it matters. When I play the show in iTunes and select the Dolby track, I get no sound at all. If I select the stereo track, I get stereo sound. But that's obviously not what I want.
My setup: a MacMini with the optical-out connection to a home theater amp.
If I listen to a .avi file with AC3 audio in QuickTime or FrontRow, with the help of the Perian plugin, it works fine with the Dolby surround sound. So it's an issue specific to iTunes HD content.
I tried uninstalling this Perian plugin, I played with the settings in the "Audio Midi setup", nothing helps, I still get no sound with the iTunes TV show.
Is there something wrong on my computer or it is a known issue?

I've got the same issue. DVD Player and Perian/VLC are able to output 5.1 over an optical cord to my receiver for DVDs and other files, but not for iTunes HD downloads (neither iTunes nor QuickTime can do this, even with Perian.)

Similar Messages

  • What do I do when AppleTV is stuck on screen with iTunes app icon showing with a white connector cable pictured underneath?

    I just did the Software Update and now it sits with the white connector cable pictured below the iTunes icon... I've tried unplugging both the power cord and the HDMI cord connecting AppleTV to the tv, and then plug them both in... Same thing though. Won't move past that screen and I'm not sure what its trying to tell me. The light on the box itself is blinking quickly and stops blinking when I push buttons on the remote, but the screen doesn't change. Eventually it just goes into standby mode.

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.

  • I have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

    i have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

    Hey Xxx_Dank_xxX,
    Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred?  Are you working with a Mac or a PC?   Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
    iPod shuffle (4th generation): Not seen in iTunes - Apple Support
    https://support.apple.com/en-is/HT203407
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    https://support.apple.com/en-is/HT204095
    Regards,
    Judy

  • My itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?

    my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
    Diagnostics test
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    ECS G31T-M7
    iTunes 10.5.2.11
    QuickTime 7.6.9
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0012ABAC07F3CCB0
    Current user is an administrator.
    The current local date and time is 2011-12-31 14:06:21.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel(R) G33/G31 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
    Description:            Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
    IP Address:             192.168.1.5
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.1.1
    Lease Obtained:     Sat Dec 31 13:46:09 2011
    Lease Expires:       Tue Jan 03 13:46:09 2012
    DNS Servers:         192.168.1.1
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    SSL 3.0 Support:     Enabled
    TLS 1.0 Support:     Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was unsuccessful.
    The network connection timed out.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-12-31 14:00:02.
    **** Device Connectivity Tests ****
    iPodService 10.5.2.11 is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    rawkiss’s iPhone, iPhone 3G running firmware version 4.0
    Serial Number:       86931UEAY7H
    **** Device Sync Tests ****
    Sync tests completed successfully.

    I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
    Here is a link that will take you directly to the Tech Note:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
    When using this fix the Tech Note indicates:
    "Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
    however it did retain the captions (at least it did for me).

  • Having trouble with itunes update.  Error with itunes64.msi. Windows 8.1 64 bit.  Thanks.

    Having trouble with itunes update.  Error with itunes64.msi. Windows 8.1 64 bit.  I tried uninstalling, but I am stuck now trying to reinstall.
    It says itcan't find the itunes64.msi destination folder.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Can I get apple radio with itunes on ipod touch with ios 3.1

    can I get apple radio with itunes on ipod touch with ios 3.1

    iTunes Radio needs iOS 7, so you can't use iTunes Radio if you have an older iOS version on the iPod touch

  • IPod syncs with iTunes, does not show up on desktop

    I have an iPod with the click wheel and when I plug my iPod in to my iMac it syncs and shows up in iTunes but not on the desktop. I've done the 5 R's, but that didn't work. The music transfers fine, but I was going to use my iPod to transfer files, but it is not on the desktop. Any ideas?

    Hi ranko65!
    I think it's possible that your iPod is not appearing on the desktop/in the Finder because you are automatically syncing your iPod with iTunes, but Disk Use is not enabled.
    See this aricle for details:
    Enabling Disk Use for iPod
    -Kylene

  • Question: How to connect my iPad with iTunes since it show that in iPad screen while it is not working?

    My iPad not working and show message in the screen to connect to iTunes, So how i can connect to iTunes while it is not working is through my computer and do i need to download iTunes first?
    Thank you

    When your iPad wants to be connected to a computer with itunes, yes itunes need to be on the computer. Click here to Down Load iTunes.

  • Ipod stuck on black screen(soft dtf) and my home button is broken. i also cant restore it with itunes as it shows error 6. any help?

    So. my home button was broken and i wanted (stupid idea) to jailbreak my ipod, i used the new redsn0w Dfu ipsw, then tried to put it in dtf mode via itunes. how ever now its just stuck on a black screen, i tried t restor it with itunes but that just comes up with an error. help?

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    Last,
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • Problems with ITunes 10 for Windows with Ipod Touch

    I have had several problems with my original 16Gb ipod touch since upgrading to ITunes 10. Windows Vista Home Premium. I had no significant problems before ITunes 10.
    1. Numerous apps upgrades fail with an error message (approx) "installation failed because resources have changed." I have searched for information about this, but all I could find relates to developers, not ordinary users. I can upgrade the apps directly, using a wifi link - just not through ITunes 10. (Apps: Dictionary.com, StarWalk, etc.)
    2. After repeated examples of this, I decided to try restoring the ipod. I've done this several times in the past without problems. This time, it repeatedly failed at step 3 of 5, re-installing my music, with "unknown error." The ipod was unusable after this. I eventually had to restore on another computer that still had ITunes 9 installed - that worked, but I lost all me recent data entries. (After successfully restoring using ITunes 9, I tried again with ITunes 10 - same failure.)
    3. Now, all podcasts that I install are played back at an unusable low volume. They are just loud enough to barely hear in a very quiet room, but not loud enough to be usable. The podcasts play fine when played directly in ITunes. Music installed on the ipod plays properly. I have tried using the Podcast option in ITunes to change the volume, but that has no effect. I have tried several speakers and headsets - all the same. Podcasts are probably the most important use of my ipod, and now they are useless. These are popular podcasts, such as CBC's As It Happens - I don't think that the originator would have had an undetected problem for this long.
    Any suggestions?

    This symptom could be caused by an unusable iTunes configuration file. Follow the steps below to troubleshoot this issue.
    Remove SC Info.sidb file
    (This applies to Win7 or Vista)
    From the Start menu, click Computer.
    In the Organize menu, click Folder and Search Options.
    Click the View tab.
    In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
    Click OK.
    Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed: C:\Program Data\Apple Computer\iTunes\SC Info
    Right-click the SC Info.sidb file shown and on the shortcut menu, click Delete.
    Right-click the SC Info.sidd file shown and on the shortcut menu, click Delete.
    Restart the computer and open iTunes.
    If this does not work, repair your Quicktime - START / CONTROL PANEL / PROGRAM and FRAETURES / highlight QUICKTIME and click REPAIR

  • Possible bug with iTunes 11 ?? (with Smart Playlists)

    Hi folks
    New to Apple Support, but after upgrading to iTunes 11 earlier today (on my Mac Mini) I've discovered a potential bug / difference in the way it operates compared to earlier versions. Can someone else try something similar and see if they get the same result - I think I read somewhere that v11 is not available on Windows yet, so I cant compare what happens there
    I've imported all our CD's into iTunes, and we've set up several Smart Playlists (SP). Using the Rating setting for the songs, we can break them up into groups, eg
    Rating 0 = not yet processed
    Rating 1 = not interested in listening to again
    Rating 2 = kids songs (for our children)
    Rating 3 = christmas songs
    Rating 4 = songs i like, but my wife probably wouldnt
    Rating 5 = songs we both like - good for background music etc
    Using Home Sharing to our iPad's rocks !!
    Now, onto the bug.
    Using the SP that has just songs with Rating 0, I could play any song, set the Rating to whatever, and naturally once set, that disappears from the SP
    In all earlier versions of iTunes, playback would continue with the next song, so I could set that Rating, etc etc. Worked really well to churn through a chunk of songs in say 15 minute blocks
    With iTunes v11, playback stops as soon as I set the Rating.
    How can you help ?????????? Set up a smart playlist with whatever criteria you like - make sure you have a number of songs returned and ensure Live Updating is set, have a song playing, and make that song no longer valid for that SP. Anyone doing this in earlier versions of iTunes should have the next song begin, and if this is a bug, then those using iTunes 11 will have playback stop
    Sorry for the long post, but in order to determine a potential bug, you need to describe the situation and how to test it.
    Thanks for reading
    PS I'm on a 2010 Mac Mini with OSX v10.7.x (whatever the current release of that is) and just upgraded to iTunes 11

    Soo, maybe it isnt possible bug, but the way Apple have changed iTunes when going to v11. Stooopid
    Anyway, found this link about downgrading to an earlier version. I've just completed it and found one or two "errors" in the method, which I'll detail below
    http://www.emacconsulting.com/apple/itunes/downgrade-itunes-11-to-itunes-10-7/
    In the latter part of the instructions
    11) Open your iTunes Music Folder.
    If you never moved your iTunes folder it’s located here:
    Your HD/Your User/Music/iTunes
    Or go to the Finder type:  Command + Shift + G
    Paste this into the the dialog:  ~/Music/iTunes
    If you moved it to another hard drive, you will know where to locate your iTunes folder.
    12) Open the “Previous iTunes Libraries” folder.
    13) Find the most recent copy of the “iTunes Library 2012-xx-xx.itl” file.
    Normally it will the last file at the bottom of the list.
    14) Drag a copy of the file into the iTunes folder.
    15) Delete the “iTunes Library” file.
    16) Change the name of the “iTunes Library 2012-xx-xx.itl” to ”iTunes Library” with no .itl extension.
    In #11, I simply went to "My HD"/Users/"My User"/Music/iTunes
    Copied the latest .itl and moved it up a directory level
    The old file in #15 is called "iTunes Library.itl" - which I renamed, and renamed the copied version back to "iTunes Library.itl" = though I do have extensions showing, some people may not and hence wont see the .itl
    Anyway all is fixed in my world, and when I launched v10.7, it asked me if I wanted to upgrade to v11 - I said No and not to prompt me again. Playcount issue is resulved, as is changing SmartList criteria with playback continuing
    Apple - please correct these bugs before releasing any new versions of iTunes... you've made a very large number of people unhappy

  • Problem with iTunes theme "Silent Night" with iTunes 11 in Windows 7

    Hi, I'd been using the iTunes theme "Silent Night" with iTunes 10.7 in Windows 7, and i upgraded to iTunes 11 before uninstalling that theme.
    Now when I try uninstalling the theme using the method that came with "Silent Night", it does nothing.
    can help me?
    thanks!

    iTunes doesn't actually support themes/skins. Some of the sites offering such things are blocked but this one makes it clear that the skin isn't supported on iTunes 11 and attempting to install it will break iTunes. I suspect installing iTunes 11 would have overwitten all the mods caused by the theme so there is probably nothing left to uninstall.
    tt2

  • Why isn't My phone syncing with itunes?  It is with iPhoto.

    Why isn't my iPhone syncing with iTunes anymore? It only is with iPhoto

    http://support.apple.com/kb/TS1286

  • I HAVE PROBLEM WITH ITUNES cant download music with itunes to iphone 5 16gb ,,waiting for changes to be applied''

    I HAVE PROBLEM with itunes i want to download music to iphone 5 16gb from itunes WHERE is writting ,,waiting for changes to be applied'' if you help me i will very content

    so i went back to the apple store and the only solution was to trade in your phone for a new one because there was a faulty conector in the microport. hopefully you have a waranty and your stuff backed up!

  • What is the deal with iTunes matching Explicit tracks with Clean tracks?

    At first, I thought this was great. I started matching all of my music with iTunes versions. Got about halfway through, and realized some songs on some albums were explicit, and others were clean. At first, I thought it was cause there was only a Clean Version of the album available on iTunes, so I resolved that problem, just don't match albums that there isn't an Explicit version for. But for example, Lil' Wayne's Tha Carter 3, the version I have had 23 songs. iTunes didn't have the Target bonus tracks, as I expected, so I didn't worry about those, and matched the rest. Songs like A Milli is explicit like it's suppose to be, but on the same album, Mrs. Officer is Clean. I don't understand how that's possible, I figure it would match a full album, but that doesn't seem to be the case. So because of that, some of these albums I've matched so far may not be matched as full albums, but rather whatever version of the songs iTunes first matches, so the mastering for a full album could be completely different all over the album because of this.
    Anyone know any kind of fix for this, or is this not something that could be fixed?

    Interesting tid bit.  I created an AAC of the original file, deleted the original MP3 from my library and also deleted the Clean matched track from the icloud.
    Result is that it matched with the explicit version of Mrs. Officer this time.
    What I am curious about is which songs this is happening for. I've went thru a few batched of about 500 songs at a time and redownloaded in 256k for many tracks. Sadly we don't have people to bring this to our attention and I have so much music that it's impossible to go thru every song to make sure I am getting the right version.

Maybe you are looking for