No sound with PE while importing video file

Hello,
I'm trying to import MPG file from my camcorder (Canon FS100) in Premiere Elements 4.0. The video is there, but I've got no sound ...
If I play the MPG file in WMP, the sound is ok ... any idea ?
Thanks for your help.
Best regards,
Michel

Hello Michel,
I have the same camera Canon FS100 (it was on sale)
It took quite a while, but I found that "Super" would create a workable file for use with Premiere Pro CS4.
Super v2009.bld.35
www.erightsoft.com/super.html
There are possibly many ways to do it.
One I found that worked well was to save it as
mpg... Mpeg-II... mp2
use FFmpeg
720:480
16:9
29.97
48000
256
you may also try
http://www.squared5.com/svideo/mpeg-streamclip-win.html
I looked at it - but I havn't tryed it yet.
And P Pro CS4 was then able to edit the file.
The issue is that the audio is AC-3 Dolby Digital
and so far I can't get it to work with Ppro?
en.wikipedia.org/wiki/Ac3
PS if anyone knows of a better way to save the output files please let us know.
I tried 100s of combinations to find one that worked.
I don't claim that it is the best.
I was just very happy to be able to use the software I played big bucks for and the camera I (already had)
If I had bunches of extra money and an old tux laying around I would buy a better camera.....
But for now it is the best I can afford.
And I am enjoying learning the Adobe CS4 collection of software.
It gives me something to do while I look for work.
Good luck with your camera,
Steve
Your out of work Flight Instructor just
Trying to make a few fun stearman flying videos
and a few dvds to hand out the the kids baseball teams

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I restarted the PC.
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dynamiclinkmediaserver.exe
Adobe QT32 Server.exe.
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http://forums.adobe.com/thread/973059?tstart=30
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I'm not sure if the culprit is today's update, but I am having problems importing video files in Kdenlive and OpenShot. When I try to import .MTS / .MKV / .MP4 video files, both programs immediately cease to work.
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AUdio 192 Kbps, 44.1 KHz, 2 channels, MPEG Audio (version 1) (Layer 3) (Joint stero / MS Stereo)
Kdenlive:
QWidget::insertAction: Attempt to insert null action
QWidget::insertAction: Attempt to insert null action
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/Slimtype_DVD_A__DS8A8SH_3208583_6A6224402423" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Device" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Device" does not exist
kdenlive(3364) KSambaSharePrivate::findSmbConf: KSambaShare: Could not find smb.conf!
KCrash: Application 'kdenlive' crashing...
KCrash: Attempting to start /usr/lib/kde4/libexec/drkonqi from kdeinit
sock_file=/home/cappuccino.kde4/socket-asus-arch/kdeinit4__0
QSocketNotifier: Invalid socket 7 and type 'Read', disabling...
QSocketNotifier: Invalid socket 13 and type 'Read', disabling...
QSocketNotifier: Invalid socket 19 and type 'Exception', disabling...
QSocketNotifier: Invalid socket 24 and type 'Read', disabling...
kdenlive: Fatal IO error: client killed
[1]+ Stopped kdenlive
Openshot:
------------------------- ERROR 1 ------------------------------
Failed to import 'from openshot import main'
Error Message: cannot import name main
OpenShot (version 1.4.3)
Process no longer exists: 11615. Creating new pid lock file.
Detecting formats, codecs, and filters...
---snip---
state saved
Segmentation fault (core dumped)
Pacman log:
Running 'pacman -Syyu'
synchronizing package lists
starting full system upgrade
removed kdesdk-kioslave (4.10.0-2)
removed kdesdk-kmtrace (4.10.0-2)
removed kdesdk-kpartloader (4.10.0-2)
removed kdesdk-kprofilemethod (4.10.0-2)
removed kdesdk-kstartperf (4.10.0-2)
removed kdesdk-kuiviewer (4.10.0-2)
removed kdesdk-scripts (4.10.0-2)
upgraded chromium-bsu (0.9.15-3 -> 0.9.15-4)
upgraded file (5.11-2 -> 5.13-1)
upgraded gambas3-runtime (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-devel (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-compress (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-dbus (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-image (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-desktop (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-form (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-form-dialog (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-form-mdi (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-form-stock (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-net (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-net-curl (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-qt4 (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-qt4-ext (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-settings (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-signal (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-web (3.4.0-3 -> 3.4.0-4)
upgraded gambas3-gb-xml (3.4.0-3 -> 3.4.0-4)
installed kdesdk-kioslaves (4.10.1-1)
installed kdesdk-dev-utils (4.10.1-1)
installed kdesdk-dev-scripts (4.10.1-1)
upgraded networkmanager (0.9.6.4-2 -> 0.9.8.0-1)
upgraded ntfs-3g (2013.1.13-1 -> 2013.1.13-2)
upgraded sip (4.14.3-1 -> 4.14.4-1)
upgraded python-sip (4.14.3-1 -> 4.14.4-1)
upgraded pyqt-common (4.9.6-2 -> 4.10-1)
upgraded pyqt (4.9.6-2 -> 4.10-1)
upgraded python2-sip (4.14.3-1 -> 4.14.4-1)
upgraded python2-pyqt (4.9.6-2 -> 4.10-1)
upgraded qscintilla (2.7-2 -> 2.7.1-1)
My system:
CPU: Quad core Intel Core i7-3610QM CPU
Graphics: Card-1: Intel 3rd Gen Core processor Graphics Controller
Card-2: NVIDIA GK107 [GeForce GT 650M]
Drives: 1: id: /dev/sda model: SAMSUNG_SSD_830 size: 128.0GB
2: id: /dev/sdb model: Hitachi_HTS72757 size: 750.2GB
Memory: 15939.5MB
X.Org: 1.13.2.901
Mesa: 9.1-2
Kernel: 3.7.10-1-ARCH x86_64 (64 bit)
Desktop: KDE 4.10.1
openshot: 1.4.3-1
kdenlive: 0.9.4-1
ffmpeg: 1:1.1.3-1
mlt: 0.8.8-3
mlt-python-bindings: 0.8.8-3
frei0r-plugins: 1.3-6
I do not use Compiz, Kwin
3 days ago I didn't have this problem. Any ideas?
Last edited by cappuccino (2013-03-10 16:30:08)

(gdb):
Kdenlive:
Starting program: /usr/bin/kdenlive
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
Traceback (most recent call last):
File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
from gobject import register
File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
import gdb.backtrace
ImportError: No module named backtrace
[New Thread 0x7fffced3f700 (LWP 1961)]
QWidget::insertAction: Attempt to insert null action
QWidget::insertAction: Attempt to insert null action
[New Thread 0x7fffcd1c3700 (LWP 1969)]
[New Thread 0x7fffcc9c2700 (LWP 1970)]
[New Thread 0x7fffbe8ef700 (LWP 1992)]
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/Slimtype_DVD_A__DS8A8SH_3208583_6A6224402423" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Drive" does not exist
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Device" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Device" does not exist
"/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "DeviceNumber" does not exist
"/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "Device" does not exist
[New Thread 0x7fffbe0ee700 (LWP 2004)]
[Thread 0x7fffcd1c3700 (LWP 1969) exited]
[Thread 0x7fffcc9c2700 (LWP 1970) exited]
[New Thread 0x7fffcc9c2700 (LWP 2005)]
[New Thread 0x7fffcd1c3700 (LWP 2006)]
Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0x7fffbe0ee700 (LWP 2004)]
0x0000000000000000 in ?? ()
OpenShot:
Starting program: /usr/bin/python /usr/lib/python2.7/site-packages/openshot/openshot.py
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
File "/usr/lib/python2.7/site-packages/openshot/openshot.py", line 29
print "Error: You must have GTK 2.18 or greater to run OpenShot. Exiting..."
^
SyntaxError: invalid syntax
[Inferior 1 (process 3557) exited with code 01]
I found this. It looks like a similar problem

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Attached is a screenshot...

jasonkmtr
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You wrote
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Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
https://forums.adobe.com/thread/1070933 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

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Adobe Premiere pro cs6.

Hi Novitskyam,
Where is the video file located on your system.
Please copy the file to your local hard drive and then try to import
the file. Also check whether you have quicktime player installed.
Thanks

No sound with PE while importing video file

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