No sounds, unable to hear anything during calls

2 weeks ago my phone stopped making sounds , and I couldn't hear anything during calls Only if I used speakerphone. I sent my phone away to get fixed and received it back a Week later having been 'fixed' with a note saying the problem was due to a corrupt file , I don't download any ringtones which it said could have caused it. I only use it for normal Internet, emails, facebook, bbm etc. 2 weeks on and its happened again although This time it won't even work on speakerphone ! I am really annoyed about this and can't Bear to be without a phone again if I send it away to get fixed . Has anyone else had this problem ? And is it possible to get the phone replaced , its still under warrenty. Thanks to anyone Able to help me

If the original problem was due to a corrupted file, I would suggest upgrading the os before replacing the unit.
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help!
i cant hear a thing when i make a calll

Please, run the DirectX diagnostics tool (32-bit option).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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http://support.apple.com/kb/ts5196
Receiver
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Unable to Hear Anything - Nokia Lumia 620

I can't hear anything when i get calls..i always need to on loudspeaker #lumia620
Moderator's Note: The subject was amended as the post was moved to a new thread.

Even I have the same problem. Neither can I hear people speaking when in call nor can they. I need to put the call on speakermode to be able to hear/ speak.
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Cannot hear anything in calls only. Works for Skype.

Hi,
I am facing a strange problem. I cannot hear anything when making or receiving a call. Neither the earphone or speaker would work. The person on other side can hear me so the mic is working. Strangely this seems to be only a problem while calling via network. Can use facetime, Skype, play music. So assuming there is no hardware issue.
I have tried restarts, restoring to factory settings, none have helped.
Any idea or help will be greatly appreciated.
Cheers
Say

I am having the same problem. Did you ever get this resolved?

No sounds, unable to hear anything during calls

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