No sounds while calling without using the loudspeaker

Hello,
When i do a telephone call , i can't understand anything because the sound is so low. If i call via the loud speakers, the sound is clear and good.
What is the problem ?
Is it a Hardware or a software Porblem ?
Greetings

In the class CL_HRASR00_WF_PROCESS_OBJECT itself you have a static method RAISE EVENT by using that method you can trigger hte event of the same class. I think there is no need of using any other FM or class methods.
In the report WF_A call the method RASIE_EVENT of the class CL_HRASR00_WF_PROCESS_OBJECT by passing the appropriate values this will resolve the issue.

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