"No Speakers or headphones plugged in"?

HP Pavilion dv6z-3200 CTO Select Edition Entertainment Notebook PC
Windows 7 Home Premium 64-bit (6.1, Build 7601)
Sound: In-built speakers
              ATI High Definition Audio Device ("Location 0 (Internal High Definition Audio Bus)")
I have followed all the instructions @ "http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us..." but even after reinstalling (via Recovery Manager) the audio driver my sounds still does not work.
Running the audio troubleshooter: "Troubleshooting couldn't identify the problem"
From there, "View detailed information"
"Check audio device: Issue not present
One or more audio service isn't running: Issue not present"
HP Support Assistant:
Device                                                   | Status         | Driver             | Version
ATI High Definition Audio Device     | Enabled     | AtiHdmi.sys | 7.11.0.7706
Control Panel > Hardware and Sound > Sound > Manage audio devices > Playback :
ATI HDMI Output
ATI High Definition Audio Device
"Not plugged in" (shows a red down arrow)
under the "ATI High Definition Audio Device Properties" Device status I get : "This device is working properly."
Issue: My inbuilt speakers do not work at all. I have tried jacking in my headphones multiple times yet still no sound. I did not download anything or install anything prior to this. I have run anti-virus and there are no viruses.
The issue first started when I tried running a Windows Media Player playlist I had just made. The playlist would open WMP but would not play any of the songs, upon trying to close it my laptop had long durations of lag. I tried making another playlist to see the result. The result was the same, however, after this attempt the audio icon in the system tray would not let me change the volume. In response, I attempted to restart my computer. At the closing screen my volume (IDT program?) was constantly opening and closing or something, keeping me from restarting my computer so I "Force Quit". When I was back at the desktop after restarting, my audio no longer worked along with the "No speakers or headphones are plugged in" message.

Hey laylay93,
Thank you for joining the HP Support Community!
I am sorry to hear that your G6 notebook is not playing any sound. I will do my absolute best to assist you in hopes of getting the sound restored on your notebook.
So that I can assist you in the best way that I can, I do need a bit more information from you.
1. What is the full model number of your G6 notebook? I have included the document Guide to finding your product number.
2. Can you confirm if you are currently running Windows 8, or Windows 8.1. If you need assistance in finding the current version of Windows that you are running, I have included the document Which Windows operating system am I running?.
Looking forward to working with you on this issue!
I worked on behalf of HP

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No speakers or headphones plugged in problem on HP running on windows 8

I dont know how this problem started but my sound just gave out. I downloaded the software audio driver and it worked briefly. Once my computer automatically updated to windows 8.1 it stopped working again. When I tried the driver again I get an error message saying the hardware detected is not supported by the idt software package. I deleted anything idt and tried again but it still hasnt worked.
Here's what I can tell you: I have a HP Pavillion G6 running on windows 8
The audio says there are no speakers or headphones plugged in
Under the control panel the sound program says 1 - Digital Display Audio AMD High Definition Audio Device Not Plugged in
Device Manager says the device is working properly
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Any ideas on how I can fix this, it is driving me crazy!

Hey laylay93,
Thank you for joining the HP Support Community!
I am sorry to hear that your G6 notebook is not playing any sound. I will do my absolute best to assist you in hopes of getting the sound restored on your notebook.
So that I can assist you in the best way that I can, I do need a bit more information from you.
1. What is the full model number of your G6 notebook? I have included the document Guide to finding your product number.
2. Can you confirm if you are currently running Windows 8, or Windows 8.1. If you need assistance in finding the current version of Windows that you are running, I have included the document Which Windows operating system am I running?.
Looking forward to working with you on this issue!
I worked on behalf of HP

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avi

Thanks avi,
Take a look at this document and let me know if the troubleshooting steps help to resolve your issue. Please let me know.
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↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

[SOLVED]No sound in speakers when headphones plugged in since 2.6.38.3

As I already mentionned in another thread, since the kernel26 2.6.38.3 update I'm not getting any sound in my speakers when my headphones are plugged in the front panel of my desktop.
I'd like to get sound in my speakers even when headphones are plugged in.
I was directed at some "Headphone jack sense" option, but there is none in my alsamixer (even after pressing F5.) Can't find anything anywhere on the web either. Most people want to disable sound in their speakers when their headphones are plugged in... Not me.
I'll try to see if I can find the annoying commit somewhere, but meanwhile if someone has an idea, that would be great!
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Gigabyte H55N-USB3 motherboard.
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00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
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Codec: Realtek ALC892
Codec: Intel IbexPeak HDMI
The speakers are plugged in the rear jack output (not HDMI.)
... and I forgot to say I'm using ALSA.
Last edited by stqn (2011-05-22 22:00:08)

You realize that the speakers are supposed to get muted if you plug some headphones in the headphone jack, if that doesn't happen it is considered a bug as the new jack sense ... stuff ... is supposed to emulate the old and reliable hardware switch inside the jack. You may be able to pass some option to some module to override this though since everything is done in software now.

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Step 1:
In troublshooting the problem you may follow the steps provided below.
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b. Click Sound in the search results at the top of the Start menu.
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Step 3:
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a. Click Start, type Sound in the Start Search box.
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http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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Hi Paul
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Solved!
Go to Solution.

Look for a multistream option in the Realtek audio control panel. Make sure it's set to unify headphones and speakers.
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When I plug my headphones in the my laptop I still have sound from my speakers and headphones

Hello, I'm having trouble with the sound on
my laptop and it's only just started to happen.
When I plug my headphones in the my laptop my speakers don't get muted, So I
have sound from my speakers and headphones at the same time.
I've reinstalled the drivers and this didn't work, So I'll hoping you can help me.
HP Pavilion g6 Notebook PC, Product number A8M62EA Windows 7 64-bit

Here's the trick (and it's been verified on 3 other Win 7 systems):
1) R click on your speaker icon, select 'Recording Devices' (if you have the sounds dialog up, it's the 2nd tab 'Recording')
2) R click in the white space, be sure that BOTH "show disabled devices" AND "show disconnected devices" are checked.
3) **Now this step is going to take a little bit of thought for each computer being used: on my laptop (HP Elitebook) I get a device "Stereo Mix", ENABLE this device.
4) Click on Properties, go to the tab 'Listen'
5) Check the box "Listen to this device", also change the drop-down box below "Playback through this device" to be your second audio device
-- To verify that you've done this correctly, go back to the Sound dialog tab Playback, you should now see both of your audio devices showing the little green graphs moving.
Here are the specific settings that I have on my laptop, maybe this will help with your settings:
Speakers- GN9350 (Default Communications Device)
Speakers- SoundMAX Integrated Digital HD Audio (Default Device)
Stereo Mix- 'Listen' feature points this device to my GN9350 headset.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

"No Speakers or headphones plugged in"?

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