No support. Can't sign in, Adobe chat doesn't answer, web page suggestions don't help, adobe phone lines not answered or cut off. Can't use any adobe program.

See above. Any suggestions how I can use any Creative Cloud program?  I've been using it for a year with no issues.

Hi Charles,
Thank you for your post.
Please provide more details about the issue with any screenshots.
If  in case you are not able to signin then please try resating the password.
https://helpx.adobe.com/adobe-connect/kb/reset-password-connect.html
Regards,
Devendra

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              TurboTax Deluxe 2011:          Version: 2011.r15.011 - SDK 10.4 3rd-Party support link
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                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
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                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
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                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
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                        EPSON Software Updater:          Version: 2.1.2 - SDK 10.5 3rd-Party support link
                        Epson Connect Printer Setup:          Version: 1.2.2 - SDK 10.4 3rd-Party support link
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                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
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                        Epson Printer Utility 4:          Version: 8.61 - SDK 10.5 3rd-Party support link
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              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
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                        Macintosh HD: Disk size: 465.12 GB Disk used: 115.94 GB
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                                  Backup size 465.76 GB > (Disk used 115.94 GB X 3)
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              All volumes being backed up may not be listed.
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              1.27 GB          Inactive RAM
              905 MB          Wired RAM
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