No syslog on device center

Hi all,
I have test for the ws-c2960s-tc-l to unplug the cable, it can see the syslog in device center. however when i test for cisco3945 to unplug the UTP cable. it doen't show any message on device center. I can see the syslog from the log/syslog.log. why cann't it be seem by the device center. anyone had the problem before and can give me some advice. thanks. the RME , common service, ciscoview already update.
Mike

I am installed the LMS3.2 version and firstly I found that it is not support for the device of the new equipment(cisco3945,cisco2901,ws-c2960s-tc-l.etc)
then I use the common service--->device update to update the RME,ciscoview, and also common service. after that, it can select the new equipment from common service---->device management. then I add the device of cisco 3945 and ws-c2960s-tc-l for test, however, it only have the log for 2960 but not cisco3945 from the device center.
when I generate a 24 hour report for syslog on cisco3945 , there have no any log, but if I generate a for example 12-sep-10 to 12-sep-10 report , it can so the syslog for the past 24 hour.

Similar Messages

LMS 3.2 SP1 RME showing no records in syslog report while same report in device center shows

Hi All,
I have LMS 3.2 SP1 running on windows machine, when i am generating 24 hours report(Standard) in RME i do not see any records, while in Device center in Device Diagnostic center, i can see the same report showing the logs. i have checked the sylog.log file, i can see the logs in it. I have restored the original database by Restoredborig.pl, the RME database also but no result.
I would appreciate quick reply in this matter as i am facing this issue since long time and tried all possible things.
Regards,
Chander

Hi Chander,
Share the screen shot to Syslog Collector status.
Thanks-
Afroz

LMS 3.2 SP1 RME showing no records in syslog report while shows same report in device center

Hi All,
I have LMS 3.2 SP1 installed on windows 2003 server with 2 GB of RAM, its doubled swap space and with 230 GB of partition assigned to it.
when i am generating Syslog 24 hour report in RdME , it does not show any data. I have checked with syslog.log file which is perfect. Even, i have recreated this file. I have checked with syslog collector and analyzer which is also fine. I have also restored the database to factory default by RestoredbOrig.pl script, but no result.
I can see the same syslog standard report in Device center in Device Diagnostic tool by selecting the device and clicking on syslog standard report.
Can somebody help me in this matter, as this is long pending issue?
Regards,
Chander

Hi Chander,
Share the screen shot to Syslog Collector status.
Thanks-
Afroz

LMS 2.6: Can no longer find devices in Device Center

Hi,
I recently went through the excercise of renaming our 3 CiscoWorks servers to be the same name as the server itself was named. This was because of a Jrm server problem that we started experiancing.
I thought I had completed this successully, because once done, Jrm and its dependant services started running again, and all the scheduled jobs started working.
However, it appears I was wrong. Since making these changes we have lost visibility to most of our devices through the Device Center application. All the devices (2,625 of them) are still available when looking through the Common Services menu options. However, when searching for a device in the Device Center, only 11 of these 2,625 devices are visible. I did a search using the * as a wild character and that was all that appeared in the list.
All that appears for a device not listed is the IP address, and the Device Type fileds (with correct inofrmation), and in the Functions AVAilable section, only the Tools menu.
All processes on the server, which is the master server in our environment, running CS, and RME, are running with no apparent errors EXCEPT for the process EDS-TR, which it says has Never Started.
Does anyone know why the devices no longer appear?
Regards
Jeff

Oops. You are correct, I didn't do that step.
Trying to do it now though using the following command after running the net stop crmdmgtd command (on all the servers):
D:\CSCOpx\log>dbisqlc -c "uid=cmfDBA;pwd=*******;eng=cmfEng;dbf=D:\CSCOpx\databases\cmf\cmf.db" -q update PIDM_app_device_map SET app_hostname='HP1813' where app_hostname='GEB'
I get a the following pop up error message:
Error at line 1
Specified database file is already in use
It could be a typing error, but I cant see it. D:\CSCOpx is my NMSROOT directory.
Looking at the services still running on the master server where I am running this command, I notice the following Cisco services are still started:
CiscoWorks Web Server
CWCS Cmf database engine
CWCS rsh/rcp service
CWCS syslog service
CWCS tftp service
Do I have to stop any of these?
Regards
Jeff

Device Center page blank for all devices.

Common Services - 3.0.5
Campus Manager - 4.0.9
Cisco View - 6.1.5
RME - 4.0.5
DFM - not installed
LMS 2.6 Device Center -> Device Summary pane is blank.
I can Ping, traceroute the devices. Devices appear as Normal under RME...
Last Change - Server Restart after re-setting casuser.
I also see following error messages in stdout.log file:
[ Tue Feb 12 14:59:23 CET 2008 ] INFO [DCRInteractor : isApplicationManagingDevice] : Inside isApplicationManagingDevice function with AppID=IE-CW__RME__4.0 and deviceid 4542
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/InventoryCollectionSummary.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&devCenAction=true&window_name=Inventory
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/InventoryCollectionSummary.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&devCenAction=true&window_name=Inventory
java.lang.NullPointerException
at com.cisco.nm.cmf.devicecenter.action.LinkThread.run(Unknown Source)
[ Tue Feb 12 14:59:23 CET 2008 ] INFO [DCRInteractor : isApplicationManagingDevice] : Returning true
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/cwhp/NSLookupSummary.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/SyslogDeviceCentre.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&window_name=Syslog+Analyzer
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/ChangeAuditDeviceCentre.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&window_name=Change+Audit
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : java.io.IOException: Server returned HTTP response code: 503 for URL: http://IE-CW:1741/rme/DcmaCompareConfig.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&action=lastConfigChange
[ Tue Feb 12 14:59:23 CET 2008 ] INFO [DeviceCenterAction : extractLinkInfo] : Constructed Link taskURL is http://10.1.0.19:1741/rme/SwimSlimAction.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri&wizAction=Next&wizid=swimDevImpSelImgs
[ Tue Feb 12 14:59:23 CET 2008 ] ERROR [LinkThread : run] : Server returned HTTP response code: 503 for URL: http://IE-CW:1741/cwhp/NSLookupSummary.do?deviceID=4542&deviceIP=A1-AP-Treviri.rl&device=A1-AP-Treviri
java.lang.NullPointerException

If the devices appear normal then there is nothing wrong with RME. Backup the database. First reboot the device to check if this works. If this doesn't work upgrade the RME version.

700w not recognized by Vista with windows mobile device center

please help:
i have a treo 700w that doesn't want to consistently connect to machine I am working on. when it works (rarely), it works fine, when it doesn't there is no explanation. I have restarted both computer and phone, and I can't seem to get a connection made.
Further I tried to uninstall/reinstall the windows mobile device center, i have removed the sync profiles on both my computer and phone, but nothing is seeming to work. I find it interesting that vista recognized my Smartphone USB device (it shows in the device manager), but that windows mobile device center doesn't show that anything is connected.
I am connecting via USB, but would be happy to connect via bluetooth, but when i try that approach, it only offers headset/wireless stereo (i'm looking for calendar/contacts/etc).
any direction would be wonderful - i have searched in google and subsequent pages for an hour already, and I'm thinking someone must have a better way.
Thanks,
-cb
PS - for those who are forum administrators, the registration process sucks: the password limitations are oddly strong for a simple forum like this, and when you don't put in a proper password from the get-go, it clears your prior selection of device/os/agreement registration, so when you fix the red flags (the password) and submit, it (and only then) tells you that you've forgotten to answer the questions below (that you had already answered before you were thwarted by the password reqs). sigh.
Post relates to: Treo 700w (Verizon)

Hi AlanG,
I have tried multiple USB connections, and do not have another sync cable. No luck.
Though, your post gave me an idea and that was to use a safety pin to scrape the contacts at the bottom of the phone. I keep the phone in my pocket most of the time, so there was some visible grime, though i would have guessed that the connection could have been made (it wasn't that grimy, just not shiny).
The other thing that was interesting is that when it was plugged in previous to the cleaning it shows the device connected to be a " smartphone usb sync ". Post cleaning, it now shows as a " PocketPC ". I'm not sure what the difference is, nor if I should be hoping that it reads "treo 700w", but hey, can't look a gift horse in the mouth, right?
So, that, in addition with removing all partnerships on both the machine and the treo (and after restarting my phone) it finally connected.
Wow. What a remarkable pain. Let's hope it keeps working.
Post relates to: Treo 700w (Verizon)

Windows Mobile Device Center no longer supported?

I have a customer that has some Motorola Windows Mobile 6.5 devices. They were trying to get their devices connected to their PCs with Windows Mobile Device Center and were running into problems. They contacted Microsoft Tech support and were
told that the Windows Mobile Device Center is no longer a supported product. Is there any truth to that? How the Windows Mobile 6.5 OS still be supported but the Windows Mobile Device Center is not? Their IT team will not let them install/use
Windows Mobile Device center now.

I think this is what you need. you can find the Microsoft product support lifecycle in here:
https://support.microsoft.com/lifecycle/search?sort=PN&alpha=windows+mobile+device&Filter=FilterNO
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Mobile Device Center and Windows 8.1 (Enterprise) not working

After a HD crash i've got a new HD. Had to setup all development tools and so on. And because of a new setup why not over to Windows 8.1?
Now the problem is that Window 8.1 will not activate WMDC !? I keep saying "a component is missing" but no more information.
Does any body has any idea how to make a connection to my Windows Mobile 6.5 device? (Psion/Symbol Workabout Pro G4)
thanks

Please check this
Howto run Windows Mobile Device Center in Windows 8
and the last reply in this thread:
http://answers.microsoft.com/en-us/winphone/forum/sync/cannot-install-windows-mobile-device-center-on/698d9763-1a15-4d4a-8cc3-7e8804b78393
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Windows Mobile Device Center fails to open on Windows Vista and Windows 7 machines

Hello,
Our domain based machines cannot open Windows Mobile Device Center (Windows 7 and Windows Vista). You click the application and nothing happens. There are no errors in the Event Viewer that relate. In Task Manager I do NOt see any processes that look related
to Windows Mobile Device Center. Our Group Policy Objects are very lean and limited, and we do not have any policies that specify how Windows Mobile Device Center should behave. The only GPO that I could think would interfere with this is to prevent malware
and viruses, we have disabled Autoplay on removable devices.
Any assistance would be greatly appreciated.
thanks!

Hello,
Our domain based machines cannot open Windows Mobile Device Center (Windows 7 and Windows Vista). You click the application and nothing happens. There are no errors in the Event Viewer that relate. In Task Manager I do NOt see any processes that look related
to Windows Mobile Device Center. Our Group Policy Objects are very lean and limited, and we do not have any policies that specify how Windows Mobile Device Center should behave. The only GPO that I could think would interfere with this is to prevent malware
and viruses, we have disabled Autoplay on removable devices.
Any assistance would be greatly appreciated.
thanks!
I too am experiencing this issue, as well as an unrelated machine that is not on our domain that is having exactly the same problem.
Any thoughts?

Cisco LMS Prime: Device Center does not show Port statistics for Routers

Hello,
i am wondering why the Port Statistics for Routers are not showing in the Device Center Port Status Section. Is this normal behaviour?
thanks
Alex

Hi Afroj,
Data Collection as well as Usertracking ran successfully.
regards
Alex

How to run windows mobile device center via remote desktop

I am developing mobile application in Microsoft Visual Studio 2008. I connect to my computer via remote desktop and my operating system is Windows Server 2012 R2. In order to test the application, I use mobile device emulator. I can run device emulator but
there occurs a problem when I try to cradle the device. I found out that this is because wmdc cannot run via remote desktop. Is there any way to run wmdc via remote desktop? I searched other topics but there is no solution to this.
Note : WMDC works when I directly use the computer not with remote desktop.

Hi Omer,
Please check this thread to see if there is one solution may solve your problem.
http://stackoverflow.com/questions/3490910/emulator-not-connecting-to-windows-mobile-device-center-after-emulator-soft-rese
https://social.technet.microsoft.com/Forums/en-US/3d1f1a9a-7ca8-4408-a501-cc67843ffa16/remote-desktop-does-not-connect-to-wmdc?forum=winserverTS
Best regards,
SHu Hu
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Device center doesn't show "config" options

LMS 3.2.1 device center doesn't show options related to config management, only "Tools" and "Reports"

If that's the case, then the database entries must still be pointing to an old version of RME. The application registration and database records must match exactly for task entries to show in Device Center. You'll need to open a TAC service request (use the Open Service Request link in the Actions panel of this thread), and TAC can walk you through the procedure to modify the database records to point to RME 4.3.2.

Not Connecting To Windows Mobile Device Center

I want to be able to connect with a Windows Mobile Device through Windows Mobile Device Center, within a Virtual Machine. When connecting through the Hyper-V Manager and through Remote Desktop, under "Other supported RemoteFX USB devices",
I can see the Symbol USB Sync Cradle. In the VM, in Device Manager, I don't see a USB connection. In the VM, I don't see any meaningful errors in the Event Viewer.
Host: Windows 8.1 Enterprise Hyper-V on a Domain. Upgraded from Windows 8.1 Pro. When this computer was originally installed with Windows 8 Pro, Hyper-V was enabled. I removed Hyper-V, and installed VMWare Player, because I wanted
USB Pass-through. I then uninstalled VMWare and installed VirtualBox. Recently, I uninstalled VirtualBox, upgraded to Windows 8.1 Enterprise, and enabled Hyper-V.
Virtual Machine OS: Windows Server 2012 R2 on a Workgroup. Started out with being a VMWare VM, using VMWare Player. Moved to VirtualBox. USB Pass-through was working in both those virtual environments. Used Disk2VHD to convert the
VM to a VHDX file.
On the Host:
Windows Mobile Device Center is connected to a Motorola Windows Mobile Device (MC959X) sitting in a Symbol USB Cradle. The OS on the scanner is Windows Embedded Handheld 6.5 Classic CE OS 5.2.29217 (Build 29217.5.3.12.26). Advanced Networking
(USB to PC) is not enabled.
Enabled RemoteFX.
In the RDP file, and in the Registry, added the GUID's for:
WPD "{eec5ad98-8080-425f-922a-dabf3de3f69a}";
Windows Mobile "{6AC27878-A6FA-4155-BA85-F98F491D4F33}";
USB Device "{88BAE032-5A81-49f0-BC3D-A4FF138216D6}";
Windows CE USB Device "{25dbce51-6c8f-4a72-8a6d-b54c2b4fc835}";
GUID_DEVINTERFACE_USB_DEVICE "{A5DCBF10-6530-11D2-901F-00C04FB951ED}"
Ran "sfc /scannow"
All Microsoft Updates are current.
What am I missing?

Thank you for your efforts. I have followed those instructions, but I am still not all the way there yet.
Now, on the Guest, in the Device Manager, under Mobile Devices, I see the Symbol USB Sync. But Windows Mobile Device Center still does not connect.
In the Application Event Log, these Events are being generated:
Log Name:      Application
Source:        WcesComm
Date:          12/8/2014 12:45:54 PM
Event ID:      7
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DansWinServ12R2
Description:
Windows Mobile-based device failed to connect due to Start USB Connection (0x80004005) failure (see data for failure code).
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="WcesComm" />
    <EventID Qualifiers="49152">7</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-08T20:45:54.000000000Z" />
    <EventRecordID>7468</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DansWinServ12R2</Computer>
    <Security />
</System>
<EventData>
    <Data>Start USB Connection (0x80004005)</Data>
</EventData>
< /Event>
Log Name:      Application
Source:        Microsoft-Windows-ApplicationExperienceInfrastructure
Date:          12/8/2014 12:45:54 PM
Event ID:      1
Task Category: None
Level:         Warning
Keywords:
User:          DANSWINSERV12R2\dreisman
Computer:      DansWinServ12R2
Description:
The application (Windows Mobile Device Center 6.1, from vendor Microsoft) has the following problem: To function properly, Windows Mobile Device Center 6.1 must be reinstalled after you upgrade Windows.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-ApplicationExperienceInfrastructure" Guid="{5EC13D8E-4B3F-422E-A7E7-3121A1D90C7A}" />
    <EventID>1</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>2</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-08T20:45:54.044605800Z" />
    <EventRecordID>7469</EventRecordID>
    <Correlation />
    <Execution ProcessID="4832" ThreadID="4960" />
    <Channel>Application</Channel>
    <Computer>DansWinServ12R2</Computer>
    <Security UserID="S-1-5-21-3621870490-2575533387-1312730109-1001" />
</System>
<EventData>
    <Data Name="DBType">15</Data>
    <Data Name="AppNameCount">33</Data>
    <Data Name="AppName">Windows Mobile Device Center 6.1</Data>
    <Data Name="VendorNameCount">10</Data>
    <Data Name="VendorName">Microsoft</Data>
    <Data Name="SummaryCount">102</Data>
    <Data Name="Summary">To function properly, Windows Mobile Device Center 6.1 must be reinstalled after you upgrade Windows.</Data>
    <Data Name="SessionID">1</Data>
</EventData>
< /Event>
I have reinstalled Windows Mobile Device Center several times.
Any thoughts?

Bluetooth device is not listed in Windows mobile device center

Hi,
I installed the latest Vista Bluetooth Driver on my Notebook (P100 426) and I even get a connection with my cell phone; unfortunately I'm not able to use this connection with windows mobile device center. If I click on the Bluetooth icon in the control panel I don't see the bluetooth device of my notebook.
Any suggetions?
Sascha

Vista Mobile Device Center support is currently not included. It should be implemented in one of the coming versions.

Device Center in RME 4.3.1

Hi
Aftetr upgrade RME from 4.3.0 to 4.3.1 some posibilities in Device Center has disappeared . I have got only Create Collector in Managment Tasks tab. I can't see when has inventory and archive config been polling.
Screen is in attachment.

this is CSCtc21648. You need to contact TAC to get the patch.
CSCtc21648 Bug Details
RME links and info missing from Device Center after upgrade
Symptom:
The Resource Manager Essentials tasks and reports are missing from the Device Center. Additionally, all RME-related device information is also omitted.
Conditions:
This occurs after applying the RME 4.3.1 EnergyWise service pack.
Workaround:
A workaround is available by contacting the TAC

No syslog on device center

Similar Messages

Maybe you are looking for