No Systems in DSWP - Solution Manager

I've just installed a new solution manager 7.0 ehp1. When I go into dswp there are no systems in the landscape. The diagnostics agent is running. What did I miss?
Thanks,
Daniel

Hello,
This is very vague. If this is a new installation of Solution Manager, and you go to DSWP and find no systems, then I have to ask are the systems defined in SMSY (where teh ssytems int he landscape must be defined?). If not they need to be defined.
The diagnostic agents are only part of SMD setup which is required for dual stack or Java systems.
Also if you have not put the systems into a Solution witht eh Status "put in solution", then the systems will not show in DSWP, as only production type systems are set to that status by default.
And is this the same for each solution in your landscape, or just one?
I think you really need to provide more information, because with a new system, tehre are just too many possibilities to guess at, though I have covered some obvious ones.
Regards,
Paul

Similar Messages

System Monitoring though Solution Manager

Hi ,
Can someone tell me SAP Notes for doing system monitoring through Solution Manager if i don`t want to use CCMS .

Hi
I think you are looking for Central monitoring using Solman .. If yes please go through the following links
http://service.sap.com/moniotring
https://www.sdn.sap.com/irj/sdn/docs?rid=/webcontent/uuid/30237989-0901-0010-70a4-944691eb5e52 [original link is broken]
You are still going to use CCMS but if an alert occurs in satelite system , it will forward this alrt to Solman and solman will send out the alert .This happens if you configure central auto reaction , You can also monitor other system by adding the systems to Solman using SMSY_SETUP/SMSY and define solution using DSWP/SOLUTION_MANAGER . These are well documented with screens in
http://service.sap.com/rkt --> Solution manager --> Solman Manager < rel > --> Technology Consultants and System Administrator
I dont think there is any note which talks about the entire configuration
Thanks
Prince Jose

System Monitoring in Solution Manager 4.0

Hi all,
I want to set up system monitoring for landscape BW, ECC and SCM systems using Solution Manager 4.0 and am new to Sol Man.
So could anyone please help me with the steps.
Thanks in advance,
Sandeep.

Sandeep,
Trust me, there is no one resource that you can refer to and complete this system monitoring project. I recently configured this a couple of days ago. I can tell you that I haven't completed it yet. I have only completed the configuring the 'System Monitoring' part of it. I am yet to define monitors so that, I can monitor what I want of the satellite systems. So far, it took me about 4 days. Let me point out the basic steps you need to follow. Beyond that, please refer to the links I paste below:
Steps to configure 'System Monitoring' in Solution Manager:
1. Follow the 'Solution Manager Preparation' found under SPRO --> Solution Manager --> Read Me.
2. Make sure you have the latest ST-ICO and ST-SER installed in your Solution Manager (Note: 892412).
3. Make sure the Solution Manager has the latest support packages applied.
4. Prepare the 'Satellite Systems' as per note 455356:
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          --> S_CCM_RECV (with the objects and values mentioned in the above note)
          --> S_RFC (with the objects and values mentioned in the above note)
          --> S_RZL_ADM (with the objects and values mentioned in the above note)
          --> S_CUS_CMP (with the objects and values mentioned in the above note)
     b. Create a 'communication' user CSMREG (if it doesn't exist) and assign the profile S_CSMREG
5. Create the user CSMREG in Solution Manager using RZ21 transaction
          -->RZ21 --> Technical Infrastructure --> Configure Central System --> Create CSMREG user (Provide the required password and confirm).
6. An agent needs to be registered in all the satellite systems that collects the monitor statistics and pass on to the Solution Manager. Before registering the agent in the satellite system, a 'CSMCONF' file has to be generated in the Solution Manager and store it in a central location which, will be used by the CCMS agent while registration. This CSMCONF file holds the communication details for the agent to talk to the Solution Manager. To create CSMCONF file, proceed as follows:
          --> RZ21 --> Technical Infrastructure --> Configure Central System --> Create Start CSMCONF for Agents
          --> Store the file in a central location that can be accessed by the satellite system/s.
7. In the satellite system, copy the file 'CSMCONF' to the working directory of SAPCCM4X (F:\usr\sap\PD1\SYS\DVEBMGS01\log\sapccm4x - for example. If the 'sapccm4x' folder does not exist, create one).
8. Copy the downloaded 'SAPCCM4X.exe' file to the kernel directory on the satellite system.
9. Execute "sapccm4x -R pf=<path of the instance profile>". This should ask for the 'CSMREG' password and the admin user password on the solution manager system. Please input the same and confirm other questions. Upon confirmation, the CCMS agent should be registered in the satellite system.
10.Make sure you establish the trusted RFC connection on the Solution Manager to the satellite system you would want to monitor. This you can do from 'SMSY' transaction.
11.After successfully creating the RFC connections, and assigning the system to a logical component, please go to transaction, 'SOLUTION_MANAGER'. You can see the monitored system in the System Overview.
Below are the reference links:
Weblogs Related to Solution Manager
Hope this helps. Award with relevant points if my response is helpful.
Thank you.

How to create System component in solution manager

Dear Experts,
How to Add a new (Custom) system component in solution manager which is used for service desk and also how to replicate the same component while creating support message (i.e., in F4-help for component filed).
Thanks in Advance.
Thanks and Regards,
*bold* Thirukumaran. R *bold*

check this blog:
/people/dolores.correa/blog/2007/10/06/service-desk-solution-database
basically it is at:
IMG under SAP Solution Manager -> Configuration -> Scenario-Specific settings -> Service Desk -> Solution Database
Nesimi

System refresh for solution manager

Hi All,
Do you think its possible to do a system refresh for solution manager?
Even though we do, wont there be a lot of inconsistencies between satellite system and with new solution manager?
Ideally i need do system refresh of X solution manager to Y solution manager
Thanks
Gopal

Hi,
How about the consistency between your two X and Y systems. Are they in single TMS. Requests properly transported from X to Y? If its positive, then go ahead you can make System Refresh..
Feel free to revert back.
--Ragu

EWA RFC connection SETUP - From Customer system to VAR solution Manager

Hi,
we are going to setup the EWA for our customers. So how I have to create the RFC from the customer system to our Solution Manager?
Thanks
Andrea

>
Andrea Taccolini wrote:
> we are going to setup the EWA for our customers. So how I have to create the RFC from the customer system to our Solution Manager?
Hi Andrea,
Have you already tried to use SMSY to generate the "Back" Destination from customer system to your SolMan?
Once you have selected the customer system in SMSY, you are able to use the RFC connection wizard.
Alternatively, you can define the RFC destination manually.
For easier tracking and trouble shooting, I would recommend to setup a communication user in your SolMan for each individual connected managed customer system.
Assign the appropiate profiles to the user in your SolMan system and create the RFC destination in the managed customer system.
Best regards,
Ruediger

System Monitoring in Solution Manager

Friends
1.System monitoring for one of the satellite systems has been configured in solution manager (through DSWP - Setup system monitoring) using RFC connections(Read and Trusted RFCs generated in SMSY).
2.Installed CCMS Agent on the satellite system and registered to solution manager system.
RZ21 -> Remote Agent Status shows online.
Should something else to be done (settings, background jobs, configuration )in Solman or satellite system to make communication to satellite via CCMS agent primary for system monitoring?
How do i get to see the satellite system's monitoring context in Solution manager?
Please help me out
Thanks
Gnana

Friends
1.System monitoring for one of the satellite systems has been configured in solution manager (through DSWP - Setup system monitoring) using RFC connections(Read and Trusted RFCs generated in SMSY).
2.Installed CCMS Agent on the satellite system and registered to solution manager system.
RZ21 -> Remote Agent Status shows online.
Should something else to be done (settings, background jobs, configuration )in Solman or satellite system to make communication to satellite via CCMS agent primary for system monitoring?
How do i get to see the satellite system's monitoring context in Solution manager?
Please help me out
Thanks
Gnana

Basic Strategy / Best Practices for System Monitoring with Solution Manager

I am very new to SAP and the Basis group at my company. I will be working on a project to identify the best practices of System and Service level monitoring using Solution Manager. I have read a good amount about SAP Solution Manager and the concept of monitoring but need to begin mapping out a monitoring strategy.
We currently utilize the RZ20 transaction and basic CCMS monitors such as watching for update errors, availability, short dumps, etc.. What else should be monitored in order to proactively find possible issues. Are there any best practices you all have found when implimenting Monitoring for new solutions added to the SAP landscape.... what are common things we would want to monitor over say ERP, CRM, SRM, etc?
Thanks in advance for any comments or suggestions!

Hi Mike,
Did you try the following link ?
If not, it may be useful to some extent:
http://service.sap.com/bestpractices
---> Cross-Industry Packages ---> Best Practices for Solution Management
You have quite a few documents there - those on BPM may also cover Solution Monitoring aspects.
Best regards,
Srini
Edited by: Srinivasan Radhakrishnan on Jul 7, 2008 7:02 PM

SAP NW 7.4 as java system sync with solution manager system 7.1 issue

Dear all,
I have installed SAP NW 7.4 system SP level is SP5 ,after that i have cheked in service marlket palce Now service market plkace latest SP level SP7.
For manula downlowd( directly from service market place) is difficult for java system and i have started sysnc with solution manager system to download patches through MOPZ.
Below are the activities completed:
1) Through template installed I have rgeisterd the system into Solman SLD.
2) Sync completed succfully exact product version is shwoing in solman SLD
3) after that I have checked in SMSY and LMDB its showing prefectly
4) But in SMSY its shwoing only under technical system,not showing product systems
5) I have assigned in product system in LMDB
Now the issues while selecting the system group and logical componensts I have created one logical componnets -but in that SAP NW 7.4 is not showing and I have assumed SAP NW 7.3 EHP1 after creating my newly create dsystem is not shwoing in drop down.
I ma getting belwo error.
No system found for this product/product instance
Message no. SOLAR_SPROJECT110
Please sugegst how to reslove the error ,and a;lso please let me know is there any way to download latest pathces to dpownload from service market place .
Advance Thanks

Hi,
re-check if the 7.4 system is correctly registered in the solman SLD system.
Re-check LMDB definition for your 7.4 as JAVA system. you have to manually created the Product system. Ensure all the Component and definitions are correct.
Also do a verrification run within the LMDB. This will confirm whether all the information is correctly defined.
Please note - SLD -> LMDB -> SMSY.
So, if the first 2 don't have the correct information, you wont have much joy with smsy.
Rgds
Deepak

System Monitoring with Solution Manager Ehp1

Hi,
I'm Tomas Piqueres, and I'm working in a VAR SAP with Solution Manager.
Recently, we installed Solution Manager Ehp1 and we are trying to configure it for System Monitoring. When I worked with Solution Manager SP17 I used to go to transaction RZ21 to add the system I wanted to monitoring and then put the SID and RFCs of the system.
Now with Solution Manager Ehp1, when I create the system in transaction RZ21, first I have to set the Component Type to Be Monitored and then the SID, Message Server Logon Group, the client and user are set automatically, and the password I've set to user CSMREG.
when I fill all the entries, I can see the RFCs used for the monitoring of the system. Those RFCs are set automatically:
<SID>_RZ20_COLLECT
<SID>_RZ20_ANALYZE
I can't edit those RFCs, so I have to create it manually. I check that RFCs destination works fine and both pass the authorization test, so when I try to save the system at transaction RZ21, I see the following errors:
<SID>_RZ20_COLLECT_123539Error when opening an RFC connection
Error during remote call of SAL_MS_GET_LOCAL_MS_INFO function: Error when opening an RFC connection
Error during remote call of SALC function: Error when opening an RFC connection
Error during remote call of RFC1 function: Error when opening an RFC connection
I've been looking for information about those errors and how to monitoring with Solution Manager Ehp1, but I haven't found anything usefull.
Please, Could you help me?
Thanks and regards,
Tomas.

Tomas,
I need to configure EWA from my Solman system and I completed the steps (defining and creation of RFC destinations to the target systems from my Solman system). I downloaded the lates ccmsagent file from the market place based my target system configurations.
Herewith attaching the logs while I'm trying to check the profile parameter.
tqaadm@saptqa01:/usr/sap/TQA/SYS/exe/run 5> sappfpar check pf=/usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
================================================================================
==   Checking profile:     /usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
================================================================================
***WARNING: Unexpected parameter: DIR_EPS =/usr/sap/trans/EPS/----
***WARNING: Unexpected parameter: SAPSECULIB =/usr/sap/TQA/SYS/exe/run/libsapsecu.o
***WARNING: Unexpected parameter: abap/buffersize_part1 =1200000
***WARNING: Unexpected parameter: auth/auth_number_in_userbuffer =5000
***WARNING: Unexpected parameter: dbs/io_buf_size =100000
***WARNING: Unexpected parameter: rsau/local/file =/usr/sap/TQA/DVEBMGS30/log/audit/audit_++++++++
***WARNING: Unexpected parameter: rsau/selector1/class =35
***WARNING: Unexpected parameter: rsau/selector1/severity =2
***WARNING: Unexpected parameter: rsdb/rclu/cachelimt =0
***ERROR: Size of shared memory pool 40 too small
================================================================
SOLUTIONS: (1) Locate shared memory segments outside of pool 40
               with parameters like: ipc/shm_psize_<key> =0
SOLUTION: Increase size of shared memory pool 40
          with parameter: ipc/shm_psize_40 =1472000000
Shared memory disposition overview
================================================================
Shared memory pools
Key:   10 Pool
            Size configured.....:   642000000 ( 612.3 MB)
            Size min. estimated.:   637597428 ( 608.1 MB)
            Advised Size........:   640000000 ( 610.4 MB)
Key:   40 Pool for database buffers
            Size configured.....: 1048000000 ( 999.4 MB)
            Size min. estimated.: 1468229308 (1400.2 MB)
            Advised Size........: 1472000000 (1403.8 MB)
Shared memories inside of pool 10
Key:        1 Size:        2500 (   0.0 MB) System administration
Key:        4 Size:      523648 (   0.5 MB) statistic area
Key:        7 Size:       14838 (   0.0 MB) Update task administration
Key:        8 Size:    67108964 ( 64.0 MB) Paging buffer
Key:        9 Size:   134217828 ( 128.0 MB) Roll buffer
Key:       11 Size:      500000 (   0.5 MB) Factory calender buffer
Key:       12 Size:     6000000 (   5.7 MB) TemSe Char-Code convert Buf.
Key:       13 Size:   200500000 ( 191.2 MB) Alert Area
Key:       16 Size:       22400 (   0.0 MB) Semaphore activity monitoring
Key:       17 Size:     2672386 (   2.5 MB) Roll administration
Key:       30 Size:       37888 (   0.0 MB) Taskhandler runtime admin.
Key:       31 Size:     4806000 (   4.6 MB) Dispatcher request queue
Key:       33 Size:    39936000 ( 38.1 MB) Table buffer, part.buffering
Key:       34 Size:    20480000 ( 19.5 MB) Enqueue table
Key:       51 Size:     3200000 (   3.1 MB) Extended memory admin.
Key:       52 Size:       40000 (   0.0 MB) Message Server buffer
Key:       54 Size:    20488192 ( 19.5 MB) Export/Import buffer
Key:       55 Size:        8192 (   0.0 MB) Spool local printer+joblist
Key:       57 Size:     1048576 (   1.0 MB) Profilparameter in shared mem
Key:       58 Size:        4096 (   0.0 MB) Enqueue ID for reset
Key:       62 Size:    85983232 ( 82.0 MB) Memory pipes
Shared memories inside of pool 40
Key:        2 Size:    31168040 ( 29.7 MB) Disp. administration tables
Key:        3 Size:   114048000 ( 108.8 MB) Disp. communication areas
Key:        6 Size: 1064960000 (1015.6 MB) ABAP program buffer
Key:       14 Size:    28600000 ( 27.3 MB) Presentation buffer
Key:       19 Size:    90000000 ( 85.8 MB) Table-buffer
Key:       42 Size:    13920992 ( 13.3 MB) DB TTAB buffer
Key:       43 Size:    43422392 ( 41.4 MB) DB FTAB buffer
Key:       44 Size:     8606392 (   8.2 MB) DB IREC buffer
Key:       45 Size:     6558392 (   6.3 MB) DB short nametab buffer
Key:       46 Size:       20480 (   0.0 MB) DB sync table
Key:       47 Size:    13313024 ( 12.7 MB) DB CUA buffer
Key:       48 Size:      300000 (   0.3 MB) Number range buffer
Key:       49 Size:     3309932 (   3.2 MB) Spool admin (SpoolWP+DiaWP)
Shared memories outside of pools
Key:       18 Size:     1792100 (   1.7 MB) Paging adminitration
Key:       41 Size:    25010000 ( 23.9 MB) DB statistics buffer
Key:       63 Size:      409600 (   0.4 MB) ICMAN shared memory
Key:       64 Size:     4202496 (   4.0 MB) Online Text Repository Buf.
Key:       65 Size:     4202496 (   4.0 MB) Export/Import Shared Memory
Key:     1002 Size:      400000 (   0.4 MB) Performance monitoring V01.0
Key: 58900130 Size:        4096 (   0.0 MB) SCSA area
Nr of operating system shared memory segments: 9
Shared memory resource requirements estimated
================================================================
Nr of shared memory descriptors required for
Extended Memory Management (unnamed mapped file).: 64
Total Nr of shared segments required.....:         73
System-imposed number of shared memories.:       1000
Shared memory segment size required min..: 1472000000 (1403.8 MB)
System-imposed maximum segment size......: 35184372088832 (33554432.0 MB)
Swap space requirements estimated
================================================
Shared memory....................: 2050.4 MB
..in pool 10 608.1 MB,   99% used
..in pool 40 999.4 MB, 140% used !!
..not in pool:   34.4 MB
Processes........................: 716.8 MB
Extended Memory .................: 8192.0 MB
Total, minimum requirement.......: 10959.2 MB
Process local heaps, worst case..: 1907.3 MB
Total, worst case requirement....: 12866.5 MB
Errors detected..................:    1
Warnings detected................:    9
After checking the profile parameter I tried to run sapccm4x in /run directory but got the below error and I'm not able tomove further.
Pls have a look at these two and let me know what could I do to proceed further.
tqaadm@saptqa01:/usr/sap/TQA/SYS/exe/run 5> sapccm4x -R pf=/usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
INFO: CCMS agent sapccm4x working directory is /usr/sap/TQA/DVEBMGS30/log/sapccm4x
INFO: CCMS agent sapccm4x config file is /usr/sap/TQA/DVEBMGS30/log/sapccm4x/csmconf
INFO: Central Monitoring System is [SMP]. (found in config file)
      additional CENTRAL system y/[n] ?   :
INFO: found ini file /usr/sap/TQA/DVEBMGS30/log/sapccm4x/sapccmsr.ini.
INFO:
      CCMS version 20040229, 64 bit, multithreaded, Non-Unicode
      compiled at   Jun 28 2010
      systemid      324 (IBM RS/6000 with AIX)
      relno         6400
      patch text    patch collection 2010/1, OSS note 1304480
      patchno       335
INFO Runtime:
      running on    saptqa01 AIX 3 5 00069A8FD600
      running with profile   /usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
INFO profile parameters:
      alert/MONI_SEGM_SIZE = 200000000
      alert/TRACE          = 1
      SAPSYSTEM            = 30
      SAPSYSTEMNAME        = TQA
      SAPLOCALHOST         = saptqa01
      DIR_CCMS             = /usr/sap/ccms
      DIR_LOGGING          = /usr/sap/TQA/DVEBMGS30/log
      DIR_PERF             = /usr/sap/tmp
INFO:
      pid           4165682
INFO: Attached to Shared Memory Key 13 (size 200141728) in pool 10
INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for application server saptqa01_TQA_30, created with version CCMS version 20040229, 64 bit single threaded, compiled at Oct 3 2008, kernel 6400_20020600_254, platform 324 (IBM RS/6000 with AIX)]
        segment status     ENABLED
        segment started at Tue Sep 14 09:35:56 2010
        segment version    20040229
ERROR: Shared Memory misconfiguration ==> can not monitor SAP application server saptqa01_TQA_30
       Dispatcher Admin Shared Memory (Key 01) and CCMS Shared Memory (Key 13) both in pool 10.
       Please change configuration with profile parameters
           ipc/shm_psize_01 = -<different pool nr>
       xor
           ipc/shm_psize_13 = -<different pool nr>
EXITING with code 1

Display "system description" in Solution Manager monitoring info

Hi,
We have maintained the "system description" info for our satellite systems in SMSY:
http://screencast.com/t/OTNmMjFiM
Is there any way to display this info in the Solution Manager monitoring info?? Without this description text and only with system "SID" info it is very difficult for our IT Managers to identify each system...
For example, in the monitoring Work Center (System Status tab), is there any way to add the "system description" as a column? We didn't find it any way to insert it...
Example: http://screencast.com/t/ZGU0ZjJk
Is there any way too in the SL Reports to include the "system description" info in the system overview?
Example: http://screencast.com/t/ZDg4MGIyYj
Without this info it is really difficult for our IT Managers (from the NWBC) to manage the Solution Manager info and it is only useless for the IT Administrators...
Thanks in advance,
Jon

Hello,
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Configuration for Central Monitoring System in SAP Solution Manager.

Hi Folks,
I am trying to setup Central System Monitoring in SAP Solution Manager, I am following the document which mention the step by step instructions.
There are couple of items on which I am really confused.
In the documentation it says to activate Background Dispatching & Central System dispatching in 000 client of Solution Manager,
it also mentioned about creating CSMREG user, but it did not say in which client this activity needs to be performed, and there are lot many steps in which there is no mention about the client of solution manager in which we have to perform the configuration.
Can you guys please help me to configure properly?
One set document which I saw talks about the configuration using RZ21 and other document discuss about Configuration using System Monitoring Work Center, which one do we need to follow, are both methods are 2 different options doing the same thing, can you please clarify?
Also, is there any document which clearly explains the setup of Central System Monitoring in SAP Solution manager using both approaches and also to test the monitoring?
I have SAP Solution Manager 7.0 EHP1.
Thanks.
Jennifer

Hi,
>
> it also mentioned about creating CSMREG user, but it did not say in which client this activity needs to be performed, and there are lot many steps in which there is no mention about the client of solution manager in which we have to perform the configuration.
>
You should created this user in working client.
> Can you guys please help me to configure properly?
>
> One set document which I saw talks about the configuration using RZ21 and other document discuss about Configuration using System Monitoring Work Center, which one do we need to follow, are both methods are 2 different options doing the same thing, can you please clarify?
>
You can use RZ21 or System monitoring through work center. From Solution manager 7.1, you need to use work center only. So, I would suggest you to use work center only.
Thanks
Sunny

Is Logical System required for Solution Manager to work?

Hi all
We will be upgrading to SAP ERP in the near future and will have to use Solution Manager.
We only have one company code and no business areas in our configuration. So that, we do not need ALE, consequently, we have not defined/used a logical system.
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tia
Manuel

Hi Manuel,
in logical components the term "Logical System" is used to discribe the combination of system and client in an ABAP system. This does not mean you have to define logical systems in ALE customizing. That is not required as far as I know.
Regards
Andreas

Mismatch in system number on Solution manager and SMP

Hi All,
I found System Id is different in Solution manager and Service Market Place. But where as System number is same in Satellite system and Solution manager. Because system is not same we are unable to send he solution to SAP. Please suggest how to make system id same on SMP and both satellite system and solution manager.
Regard's
Sai

HI,
Some what similar to thread .. How to change the system no | SCN

System Landscape in Solution Manager

Hi,
I wonder if in Solution Manager, one can produce a single report/transaction containing all the SAP System configured in SolMan and also the details of System Datas. For example. Client in each system, Hardware info and Support Packages installed.
Would appreciate your input.
/Niclas

Hello,
You can run report RSMSY_REPORTING01 to get the details that you are looking for you will have to work with the selection criteria.
Chad

No Systems in DSWP - Solution Manager

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