No thumbnail rotation in Bridge CS4 under Win7/64bit

Bridge CS4 was working fine under Vista 64bit. After updating to Windows 7 64bit thumbnail rotation does not work (neither using [] shortcuts, nor the tolbar arrows). My computer has a GeForce 8600GT, to date in terms of updates. I tried resetting the preferences, purging the cache etc to no avail. Any suggestions?
TIA

Memory can also mean inadequate page file, memory problems, or cache. Also, since it is a new computer don't rule out defective RAM.

Similar Messages

Memory Problem Bridge CS4 under Win7

Hi!
I am running Bridge CS 4 on a brand new multimedia laptop (best ati graphic card, 4 gb ram, hundrets of gb free space) and one and the same bridge that ran well on my old xp laptop is starting to tremble of memory problems and pops up in German "is running out of memory, a restart is recommended". The cache preferences are all ok I think. Where else could I have a look at in order to delete this bug ?!
Thanks, Sebastian

Memory can also mean inadequate page file, memory problems, or cache. Also, since it is a new computer don't rule out defective RAM.

Can't view NEF files thumbnail from Adobe Bridge CS4

Hi,
I hope someone can help/
I'm using Win Vista 64bit. Installes Photoshop CS4 32bit & 64bit. My PC specs is enough to run the application. My problem is in Bridge CS4, I can't see any pic when I load files like NEF (RAW) or CR2 (RAW). In Bridge CS3 no problem until I installed CS4 problems arised.
Pls help me soon as I need to sort out the pictures & select for printing. TIA.
-Adnan

did you do try all the things listed in the tech note linked at the top of the Bridge forum?

CHM does not display under Win7 64bit

Hi all,
the CHMs generated unter Win 7 32bit do not open correctly under Windows 7 Enterprise SP1 64bit. The CHM viewer opens and the TOC is visible, but all pages are empty (white, no error message). The CHM is stored locally. The same CHM can be viewed without problems under Win7 32bit.
Any ideas about this?
Robert

Wrong information - sorry! The CHMs were generated under Windows 7 Enterprise 64bit as well. That means they do not display on the same computer they were gnerated on, but under other systems that have 32bit OS (Win7 or XP).

Cannot open or save files after re-install CS4 on Win7 64bit

Hi,
Re-isnstallation of CS4 on a win7 64bit plattform was no problem. But - I can not open any kind of files, neither *.psd nor *.jpg. Even creating a new file in Photoshop is not possible. I do not get a message from Adobe/Photoshop.
Now I am looking for any idea to solve this problem.
Thanks

Ok, I will add this question in the Photoshop forum and copy it to the Illustrator forum as well.
Thanks

Are there any problems with running PPro CS4 under WIN7...?

I've successfully created a dual boot of WIN XP Pro 64-bit and WIN 7 Professional 64-bit on my RAID10, 2-TB drive.
I've been running numerous basic programs successfully under WIN 7. It has been totally stable for over a month and therefore I am about to transition Production Premium CS4 over to the WIN 7 partition from WIN XP where I've been running it for the past two years.
I'm just wondering if there are any consistent problems that have surfaced with this new OS and CS4?
I've looked through the forums and don't see much, so I have high hopes. But in case I've missed something, what should I watch out for?
Intel DX48BT2 mobo, 2.83GHz Q9550 Core2Quad, 8gb DDR3 @1333GHz, nVidia GTX260XXX, 2TB SATA RAID10 drives, 100GB SATA scratch drive, 2 x 1TB eSATA external RAID 10 drives (LaCie & JMicron w/controller card), LG SATA Blu-Ray Burner.
All drivers & updates are current.
TIA,

Having learned that with ADOBE there is always some nightmare scenario, I am stopping in my tracks until I get more information.
I installed (non-trial) Production Premium CS4 in the Win7 partition without problem. Opened PrPro and exported media using Encore and my preferred codec. So far, so good.
As expected, I got the "Excuse the interruption" message telling me that there were already two copies with the same serial number running - I have one on my laptop and the other is, of course, in the Win XP partition on the same computer & hard drive as this new install.
I chose the "30 days to fix the issue" option.
This was so I could migrate my preferences, keyboard & other presets to the Win7 install and confirm their proper operation before activation.
PITA #1 - In XP, presets, prefs, etc., are located in "c:\Documents and Settings\Administrator\Application Data\Adobe\Premiere Pro\4.0\."
In Win7, they are located in "c:\Users\username\AppData\Roaming\Adobe\Premiere Pro\4.0\. This is a hidden folder, so you must go to Folder Options\View and check "Show Hidden Folders." I think this is now in Control Panel\Settings ( I got there through a Help link so I'm not sure, but it is not in the folder headers "Tools" anymore).
PITA #2 - After copying my PrPro presets, prefs, keyboard settings, etc., to the above location, I tried to open PrPro to confirm everything. This was about an hour after my previous session. I now no longer get the "30-day option!!!" Only "Activate" "Buy a License" or "Quit!"
PITA #3 - Since I don't know how Deactivation and Activation work, I am not about to go any further. Since both copies are on the same physical computer and hard drive, they obviously cannot both be online at the same time. I am concerned that whatever happens at Adobe's end of this will not see the deactivation or will not properly activate the new install and then I'll be left with nothing operational. If they cannot keep track of the start date of the new install and wiped out the 30-day test period in an hour, I do not have much confidence that the activation process with go so well. I think there are a limited number of activations as well, and I don't know what that applies to or how that works. I can see a scenario where I have to re-activate the Win XP partition to try and track down something and then get stuck there because I've used up my activations and can't re-activate the Win7 partition.
Anyone have any insights on any of this...???
TIA,

Crashes with Premiere CS4 under Win7 32Bit

Hello, since a few months, I work with Premiere Pro CS4 4.2.1 on an ASUS based PC (Striker II Mainboard 4 Cores and 4 GB RAM). I also use an external Video RAID 0, connected via a eSata controller card. All application like Photoshop and Aftereffects run correctly and stable. When I cut videos on Premiere Pro in HD or SD, I often have undefined crashes with Premiere Pro CS4. Sometimes the application quits itself, sometimes I get no response from the GUI, or while Rendering a message appears that the is no enough systemspace. I have Terabytes Spaces and I can't imagine that this should be the problem. The mediacache is also routed to the video drive. Those crashes happens 7 times or more a day. I tried several codecs and it makes no different whether I use the connected Blackmagic Design Eclipse Interface or not.
With Driver Genius Pro I searched for the latest mainboard and graphic drivers, but without any changes in result. Do you have expirience with Win7 32bit and ASUS Striker II Maninboard. Is it a good idea to buy a new 64 Bit PC and an upgrade to CS5? May this solve hanging problems? What could be the reason for Instability?
Thanks for answers.
Sincerely
André

André,
I cannot address your MoBo question, but have some articles that might offer a few tips. The first ARTICLE is on setting up one's computer for a video editing session, one of the most intense operations that one can subject a computer to. For Win7, please look down to the last addenda, as there is a Win7 specific link to Black Viper's page.
The next ARTICLE is on finding clues as to what is happening, when the program crashes or hangs.
The last ARTICLE is a link to general troubleshooting tips for PrPro.
With Driver Genius Pro I searched for the latest mainboard and graphic drivers, but without any changes in result.
I'd take this one step further, regarding your video card's driver. Note the exact card that you have, its driver info, and go to the mfgr's. site. Find the very latest driver, and compare with what you have installed. Too many of those all-in-one updaters will stop far short of getting the very latest driver. I have seen systems, using similar, where the video driver was 3 years old, and showing as "most recent." For nVidia, or ATI/AMD, that will be ~ 30 driver versions behind.
Just some thoughts, and good luck,
Hunt

Can't install PS CS4 under Win7 32

Hi guys,
have some problems with photoshop cs running win 7.
I tryed to install the 30-days try-version, but every time I tryed I got an error!
ERROR 1603.
I just tyed everithing:     - reinstalling.
                                   - uninstalling and removing all REG-entries
                                   - uninstalling and removing all REG-entries and change installation folder
                                   - uninstalling an run the removing scripts from adobe
NOTHING WORKS!!!!!
Everytime I run the installation, it progress untill Photoshop-installation, and then abot it with ERROR 1603.
Hope someone of U have an idea, of what is going wrong.
Thanks for help.

There is a folder on the desktop correct from the download? There should be a .exe file in the folder that has to be run as administrator.
But then I am confused about what you wrote.
1. your making it sound like your trying to install the software and it failed the install.
2. It was already installed once but then reinstalled it again (trying to remove registry entries). The re-install will not work and you will never be able to remove the registry entries because they are hidden. The trial is only for one install for a 30 period and it is tracked in the registry. Short of wiping your computer there is nothing you can do to re-install the trial.

Installing DM11.5 under Win7 64bit

Has anyone successfully installed and used DM 11.5 under Windows 7 64bit? I've tried it on two different computers (a laptop and a desktop) and in both cases when I try and "Open" or "Join" a workspace as soon as Studio tries to open a Windows Explorer window so I can browse to the .DXM the program locks up and crashes.
With Studio closed, if I go through Windows Explorer, find a .DXM and double click it, Studio will open OK. However, if any setting is off and Studio wants to 'browse' for the missing file (.dxs or .ini) then the program locks up.
I believe the patch level of 11.5 we are using is p0 or p1.

I have now tried the install on a Win7 32-bit PC and received the exact same results. The 64-bit systems were Windows 7 Home and the 32-bit was Ultimate.
I have also confirmed that the 11.5 system is P01.
I am interested to know if anyone else is having this problems as our office is currently upgrading ALL PC's to Windows 7 over the next 12 months. Our clients are also moving to Win7 so if there is a compatibility issue, I'd love to know sooner rather than later.
I verified in the DM 11.5 Install guide that only XP and Vista are documented as tested.

Photoshop CS4 - File Type Associations and Bridge CS4

I have both Photoshop CS4 and Photoshop Elements 7.0 installed on my PC running Windows Vista Home Premium, I removed Photoshop CS3 after installing CS4. The issue I have is that if I look at file associations in Bridge CS4 under Preferences, none of the file types are set to Photoshop CS4, they are set to either Explorer or Photoshop Elements 7.0. The even stranger thing is also that if I try to change the associations, Photoshop CS4 is not even displayed as an option, as Photoshop Elements 7.0 always is, I have to browse in order to find it. This works, but I find it strange. Also within Windows none of the file associations are set to Photoshop CS4 after installation, I have to change them manually, again by browsing for it. I remember that in previous installs of Photoshop there was the possibility to change or use default file associtions, does CS4 have this? I guess this is not really a problem, but I find it somewhat strange that Elements 7.0 is always offered as an option but not CS4 and makes me feel it hasn't installed properly. Anyone have any ideas?

CCleaner did the trick for me too!
But I still suspect something about CS4 installer is not right.
Under CS3 I used Vista "open with">"choose program">"always use" to assiciate bridge CS3 with my canon camera raw files.. At that time it did work.
After installing CS4, I wanted to do the same with bridge CS4 but it didnt work. In the "choose program" vista menu, whatever I was doing, I couldnt select bridge CS4 it was always comming back to photoshop cs4 or bridge cs3.
After using CCleaner, I could re-associate the way I want right away.
So my word to photoshop's installer developper: please try to reproduce this issue, it should be easy, and make the installer avoid this.
Thanks

ESATA over Expresscard W500/Win7 64Bit problem

I am using a W500-4061AK3 with Windows 7 (64bit) and am not able to get my external harddisk running over an eSATA expansioncard (Trust IF-3800p) in the Expresscard slot, although the whole is perfectly working under Ubuntu 9.1. This is already the second card I try, same issue with the DeLock 61748 (Silicon Image 3531 Chipset) ... I have installed all updates via ThinVantage System-Update and all Win7 Updates from Microsoft. I don't know whether there is maybe a driver missing for the W500 Expresscard-slot for Win7 64bit? The eSATA expansion cards are both listed as Win7 compatible. Has anybody successfully used the W500 with an eSATA Expresscard under Win7 64bit? Thanks for your help.

I am currently using this eSATA ExpressCard: http://intrl.startech.com/product/ECESAT32-2-Port-SATA-6-Gbps-ExpressCard-eSATA-Controller-CardCopy speed for 462 File(s) or 7'672'800'154 bytes is 127 seconds on SATA2 Disks, good enough for me.Win7-64 running on Thinkpad W701 model 4323CTO. Got some issues with Western Digital SATA3 (6GB) disks to be resolved yet. For my external USB3 SuperSpeed enclosures I am using:http://intrl.startech.com/product/ECUSB3S2-2-Port-ExpressCard-SuperSpeed-USB-3-Card-Adapter...and this single drive enclosure (so far the best I have found and seen).http://intrl.startech.com/product/SAT3510BU3-35in-SuperSpeed-USB-3-SATA-External-Hard-Drive-Enclosure-with-Fan You can shop all that at www.compatible.eu. Critical is the ExpressCard interface, Gen1 or Gen2.Trying to find out what ExpressCard Interface is used in a Thinkpad W701 model 4323.Anyone knows more?

Raw and TIFF Thumbnails Not Showing in Bridge CS4

Hi,
I just bought Photoshop CS4 and installed. I got an installation error and had to remove and reinstall CS4 (and ran the Mac Cleanup Utility in between). Then, CS4 installed successfully.
Now, when I fire up Bridge CS4, I can preview JPG files, but not TIFF or RAW (*.NEF format from my D200) files.
Has this happened to anyone else and is there a fix I can apply? I have installed known updates for CS4 and have purged the cache.
I have tried searching adobe and the online communities for this issue, but haven't been able to locate it. The problem also applies to *.PSD documents. I have also tried Tools>Cache>Purge Cach for Folder xxx and this doesn't fix things.
Thanks in advance for your advice!!!
Brandon

Just found that exchange with Ian. It apparently was milder than I remember, so it has not been deleted:
http://forums.adobe.com/message/1208904#1208904
and
http://forums.adobe.com/message/1208905#1208905
                                    64.
                                Mar 2, 2009 9:37 PM
in response to:                                     (Tom_Hogarty)
                                Re: Camera Raw 5.2 and DNG Converter Available - Note from Adobe
                                Ian,
OK, I'm back already.
The bug was easily and instantly reproduced just as I wrote earlier:
With one of the lines under the thumbnails (thumbnail view in
Bridge) set to date created, and the other three to Date Modified,
Pixel Dimensions and Color Profile, respectively. I then invoked the
Global Purge cache command in Bridge CS4. Poof! The date created line
under each and every thumbnail is now blank. The space for the line is there, but it's totally empty,
blank. >:(
Invoking
Tools > Cache > Build and Export Cache > for all folders and subfolders restores the data in the blanked lines wiped out by the global Purge Cache command in Bridge preferences.
Thank goodness I had disconnected the FW drives.
I then went again and repeated the procedure one more time. The
Date Created line was again immediately left blank under all
thumbnails.
As far as I'm concerned,
the Global Purge cache command in Bridge Preferences in CS4 is broken
, just as it was in CS3 at least until someone tells me how to stop this from happening, reliably and consistently.
Tiger 10.4.11. Dual bootable, DP MDD 1.25GHz G4 (2004),
maxed out at 2GB of RAM, both Spotlight and Dashboard disabled,
Photoshop primary scratch disk on dedicated 160GB internal drive, at
least 100GB available on each of the four internal drives, up to 300GB
on some. Counting external FW drives just over 1TB of drive space
available. nVidia GeForce 7800 GS 425MHz 256 MB graphics display card.
Processor napping enabled through CHUD 3.5.2.
and
                                    65.
                                Mar 2, 2009 9:50 PM
in response to:                                     (Tom_Hogarty)
                                Re: Camera Raw 5.2 and DNG Converter Available - Note from Adobe
                                Oh, shingles! >:(
I just reconnected my FireWire drive and, to my utter disgust and
horror, the Date Created was wiped out under who knows how many
thousands of images. >:( This despite having unmounted, disconnected
and turned off the FW drive, and despite having my Bridge Preferences
> Cache > Options > set to A
utomatically Export Cache To Folders When Possible.
I'm one
very
unhappy camper, Ian. >:(
finally:
                                    66.
                                Mar 2, 2009 11:20 PM
in response to:                                     (Tom_Hogarty)
                                Re: Camera Raw 5.2 and DNG Converter Available - Note from Adobe
                                At
11:12pm, one hour and twenty minutes later (grrrrrrrrrr! >:(),
Bridge has finally rebuilt the cache for every darned file on my FW
drive, restoring through the Tools > Cache > Build and Export Cache > for all folders and subfolders command the blank
Date Created line under each file that the global Purge Command in Bridge Preferences had wiped out.
Ian, I won't trust you next time. :/*
* [emphasis added]
                                    67.
                                Mar 3, 2009 1:39 AM
in response to:                                     (Tom_Hogarty)
                                Re: Camera Raw 5.2 and DNG Converter Available - Note from Adobe
                                Actually, I just thought Bridge had finished. It was still going in the background after midnight. What a bummer!

Can not open Camera Raw in Bridge CS4, or see thumbnails

MacBook Pro
OS 10.5.5
Photo Shop CS4 version 11
Camera Raw 5.2.0.65
I had another version of Camera Raw from PS3. When I bought the Canon EOS 5D Mark II, I deleted the old camera raw plug in, so as to not conflict with the new camera raw plug in.
When I open PS4, click Photoshop, click about plug in, ONLY one version of Camera Raw comes up.
In OS 10, when I click GO at the top, then applications, then Adobe Photoshop CS4, then Plug Ins, then File Formats, I get two Camera Raw icons: a blue lego like icon that says "Camera Raw.plugin" and another icon that looks like the Macintosh HD icon, but is labeled "CameraProfiles.dmg"
The problem is that I can't open files in Camera Raw when in Bridge CS4, nor can I see the little photo thumbnails either.
Can someone please help?
Desperate in NYC.

The Photoshop folder is NOT the correct location for the Camera Raw plug-in, since several versions of Photoshop.
The correct location, is, as described in the readme and in the FAQ of this very forum [hint]:
Mac: [root of your hard disk, NOT your user folder's library]/Library/Application Support/Adobe/Plug-ins/CS4/File Formats/

Missing thumbnails in Bridge CS4

Can anyone explain why some of my .PSD thumbnails have gone missing from Bridge CS4? The files show as simply the PSD icon. These are large files (~200MB). If I highlight the files in a folder, right-click, and 'Purge cache for selection', the thumbnails immediately appear but then disappear one by one as the little wheel in bottom left corner of Bridge revolves and the number of full file extractions counts down. I've completely purged the cache via Bridge and in the cache folder by hand. In Bridge Preferences I've set the maximum file size at 3000MB. The odd thing is that thumbnails of similar size files disappear in some folders but not others. Some .TIF files have also disappeared. Smaller files (less than 100MB) seem ok. Any suggestions welcome.
Thanks.

Is there any chance that your cache file is too small to hold all the thumbnail data? If so it could be erasing the large ones to make room for others.
Have to compacted the cache to get rid of orpan files?
Are you using quick or HQ thumbnails? If memory and speed are considerations try quick thumbs.

Weird Thumbnail Dimensions for EPS Files in Bridge CS4

Using Preferences> Thumbnails, I have set Bridge CS4 to show "Dimensions" as one of the metadata items. It works correctly for PSD, NEF, and TIF files, but not EPS files. For example, a PSD file may show dimensions of 1006 x 583 pixels. But he same image converted to EPS format shows the dimensions as 207 x 120. Why is this not also showing as 1006 x 583? Is Bridge reading dimensions of the embedded preview image? And, if so, why is it not reading the dimensions of the main image, instead?
Mike

they remain connected as long as you do your renaming inside of Bridge

No thumbnail rotation in Bridge CS4 under Win7/64bit

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