No thumbnails or playback of MOV files in Adobe Bridge CC

Hi
I recently downloaded and installed the latest version of Bridge from the Creative Cloud and I am unable to view thumbnails of .MOV files taken with an Apple iPhone5. I am able to open the file but there is no audio or video in the playback. Anyone else have similar issues? I am able to view these same files in Lightroom CC fine. I am using Windows 7 64-bit. Thanks in advance for any help or advice.

Only thing I can think of is there must have been some kind of mixup in
the transfer process. Here's what I did: I plugged her phone into our
Macbook Air at home and transferred her stills and movies off from her
camera (using iPhoto) to a connected portable hard drive. From there I
copied and pasted the files onto a removable thumb drive. From there I
brought them to work on my PC and copied them off to a portable hard drive
there. Seems to me the MOV files got lost in translation somehow. It's
possible I didn't do this correctly? I know with MY iPhone images and
movies I copied them directly from my phone onto my computer (PC) when it
showed up as a device in my device listing. It wanted to use iTunes for
this but I bypassed iTunes and did it the old fashioned way. These are the
files that I am able to view correctly on my PC at work in Bridge. So I
guess I need to recheck my workflow here.

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No thumbnails or playback of MOV files in Adobe Bridge CC

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