No TO is created automatically when Kanban is set to empty sometimes

Hi Gurus,
My customer come across a strange problem.
The same material , the same Kanban, sometimes TO can not be created automatically when Kanban is set to empty, but sometimes TO can be created automatically.
I checked the following things:
Configuration :activate 'Automatic TO creation immediately after TR generation' for replenishment strategy '0006 Kanban from WM with transfer requirement'.
                    Storage type and storage section search strategy are right.
Master data: MRP2 View and WM1 and WM2 view are right.
                   Supply area and control cycle are right.
Stock: there is enough stock in right storage type and storage section
when the TO is not created automatically , i can use LT04 to create TO , and search stratey works well.  and TO can be created successfully.
So only i can come up is because of some one is creating TO , so no TO can be created because of the material is blocked .
Do you know any other reason will cause this problem?
BR,
Dragsky

Who has any idea on this? thank you!

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