No toolbars. I tried 'safe mode' but still no tool bar to navigate with also reinstalled

No tool bars/address bar/only "Firefox-Mozilla Firefox" upper left corner and Firefox tabs. That's it. Went to your chat they directed me to reinstall-I did-same thing-tried 'safe mode' no help there either.
== This happened ==
Every time Firefox opened
== after installed, worked OK for a while back in January

Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark.

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(MacBook 2014 model) most of keybord stopped working can't login. Restarted, screen started flashing bootup was slow and but no success. Tried safe boot but still no effect. Any suggestions please!! Urgentw

(MacBook 2014 model) most of keybord stopped working can't login. Restarted, screen started flashing bootup was slow and but no success. Tried safe boot but still no effect. Any suggestions please!! Urgentw

Try SMC and NVRAM resets:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
Then try the safe boot again:
https://support.apple.com/en-us/HT201262
If no success, make an appointment at an Apple store genius bar for a FREE evaluation.
Ciao.

I've tried safe mode but I dont understand what is happening. I tried pressing the power button on and off for several times and nothing happens, I'm always stuck on an apple logo and a spinning wheel. I dont know how to get to the Partition and the DiskU

I've tried safe mode but I dont understand what is happening. I tried pressing the power button on and off for several times and nothing happens, I'm always stuck on an apple logo and a spinning wheel. I dont know how to get to the Partition and the DiskUtility. The Apple Logo and the Progress Indicator will continue to spin and I have literally no idea what to do. i am in desperate need of help. help me pls

Turn it off.
Start it up again and (at the sound of the chime) press and hold the command and the R keys, hold them down until Recovery loads. When it does you will select Disk Utility and you should be on the First Aid tab when it opens, if you are not please select it. Then select the partition (in the side bar, 2nd entry on the list, see picture).
Yours is probably called Macintosh HD.
Once you have selected it go to the lower righthand corner of the First Aid dialog and press Repair Disk.
This will take 10 minutes approximately. Post back when it is finished and tell me what it says.

I've tried safe mode but I dont understand what is happening. I tried pressing the power button on and off for several times and nothing happens, I'm always stuck on an apple logo and a spinning wheel. I dont know how to get to the Partition

I've tried safe mode but I dont understand what is happening. I tried pressing the power button on and off for several times and nothing happens, I'm always stuck on an apple logo and a spinning wheel. I dont know how to get to the Partition and the DiskUtility. The Apple Logo and the Progress Indicator will continue to spin and I have literally no idea what to do. i am in desperate need of help. help me pls

Reboot hold the command R for recovery.

MacBook Pro won't boot - tried safe mode but it went to black screen after trying.

my MacBook Pro froze after the fan was running very loudly. I turned it off and try to reboot but just got a gray screen. I tried to boot in safe mode but that did not work.any other thoughts on what might help?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Iphone 4s disabled and wont connect to itunes i have tried recovery mode but still wont connect to itunes

please help my iphone 4s is disabled and i cant connect to itunes

Hi, icaruss96.
Thank you for visiting Apple Support Communities.
Thank you for visiting Apple Support Communities.
If your iOS device is disabled, here is an article that I would recommend going through.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
http://support.apple.com/kb/ht1212
Cheers,
Jason H.

When I play videos (e.g. YouTube) the videos freeze. Have tried Safe Mode and resetting Firefox. Does not happen with Internet Explorer.

I have disabled hardware acceleration. Note that the video freezes, but the computer has not locked up; only FF is impacted. If I open Task Manager and click End Task, the video resumes and will finish playing as long as I leave the Confirm Close dialog box open, but when the video ends I cannot return to normal FF operation and have to use Task Manager to shut down FF. Hardware is an HP 6730b business notebook running Win7 Home Premium 64 bit, SP1, 4 GB RAM. The issue is not limited to YouTube videos.

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

Installed beta for Yosemite on MacBook pro- now it keeps restarting(grey page only) without letting me get to log in page so I can install newly released Yosemite- tried safe mode still won't let me in??

Cant get my MacBook Pro to let me log in because beta-Yosemite keeps restarting and I can't install new Yosemite- Tried safe mode but all I get is grey screen?

Have you tried booting in Yosemite's Recovery partition by holding down the command and R keys whilst booting?
You should be able to re-install OS X if you can get that far.
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions.

My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great, My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great

My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great, My iTunes wont open in Microsoft 7 when I've tried opening it in safe mode it still will not open any help would be great

HI,
First, there are no Mac viruses in the wild.
recently random sites have had a warning message thing come up that looks like a Norton Anti-virus telling me to run my browser in 'safe' mode or something.
So far it hasn't really done anything malicious, but I'd like to stop it before it does.
The file is an .exe file and unless you are running a Windows partition on your Mac, the Mac OS X cannot open those files. You're OK! If you are running Windows then you would need anti virus software, but it would be installed on the Windows partition, not the Mac OS X.
Nothing to be worry about. They are trying to get your to purchase anti virus software. Norton a/v for a Mac is the worst thing you could install. It's invasive and impossible to UNinstall.
You are running Snow Leopard... read here.
Mac Has You Covered - Defense against viruses and other malware
Carolyn

I don't have my navigation bar at all. I tried to start in safe mode but I never get the dialog box the y say you should get to reset to defaults. Help?

i don't have my navigation bar at all. I tried to start in safe mode but I never get the dialog box the y say you should get to reset to defaults. Help? I have even uninstalled and reloaded firefox
== This happened ==
Every time Firefox opened
== My wife hit a button and doesn' know what happened

See if this helps. View > Toolbars, if no check beside Navigation Bar, click on Navigation Bar to check it.
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M then release the key
''Windows'' Method 2. Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
''Windows'' Method 3. Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See:
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
'''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.18; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''NOTE:''' Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. '''''At this time''''', the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; '''''at this time''''', it must be manually downloaded and installed. According to the Java release notes:
''"'''Bug Fixes'''''
''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r45; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-''In Windows,'' check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-''In Windows,'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, '''but''' do look at the two bulleted items at the bottom "'''NOTE for IE:'''" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

I want to close the bokkmarks side bar, I have tried to open firefox in safe mode but this does not help.

This morning I opened firefox as usual and found that a sidebar for bookmarks on the left side of this page. I did not request this to open and I want it removed from my computer. I do not like the way it uses up the space on the page. I have tried to open firefox in safe mode but his did not clear it. If I can not remove this sidebar I will want to close firefox.

There should be a little 'x' Close button in the top right corner of the sidebar.
Alternatively, Ctrl + B will close it too.

My mac doesnt start. All i get is the gray screen with the apple and the loading icon but nothing more happens. I tried to start it in safe mode but it doesnt help. What can i do?

My mac doesnt start. All i get is the gray screen with the apple and the loading icon but nothing more happens. I tried to start it in safe mode but it doesnt help. What can i do?

If you have a external USB enclosure - trying installing your hard drive in that enclosure and connect it to your usb port - restart your macbook while holding down the options key. If you Macbook boots to your desktop then you have a faulty cable. If you get the same error, then your hard drive just died on you.
good luck.

TS1463 What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not w

What is the easiest way to restore my ipod back to factory specs. It has a red circle with a red x in the middle,please help me to fix my ipod, until now i can't use my ipod..i tried all the procedures in Restore ipod from disk mode but still not working, please help me...

If you are unable to get the iPod into Disk Mode to try and restore it, it's a very good indication, as mentioned in the article, that the iPod's hard drive is damaged and in need of replacement either by Apple or a third party repair company.
B-rock

Firefox installed the latest version. Now my google browser, history etc. doesn't work anymore. It doesn't respond. I can't run searches from the browser. youtube button is missing. I've tried opening firefox in safe mode but that doesn't work.

# Question
firefox installed automatically the latest version. Now my google browser, history etc. doesn't work anymore. It doesn't respond. I can't run searches from the browser. youtube button is missing. I've tried opening firefox in safe mode but that doesn't work

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
What happens if you open Firefox in Save mode?
*https://support.mozilla.com/kb/Safe+Mode
*Help > Restart with Add-ons Disabled

No toolbars. I tried 'safe mode' but still no tool bar to navigate with also reinstalled

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