No transport provider registered with ID: email

Hello,
We are running Oracle Service Bus 11.1 on WebLogic Server 10.3.6.0, which runs on Linux.
We are trying to send SLA alerts through email, but we are receiving the following error:
     Internal error occured in OSBConsole : No transport provider registered with ID: email
Checking the Deployment section on the WLS Console, I can see that the Email Transport Provider is Active and OK (with a green check mark) in the in the Health column.
Any ideas what is going on here, and how I can register the Email Transport Provider?
Appreciate the help,
Arie

Do you see any other exceptions when you start the servers and when you try to generate an email alert?
Check the server out file.

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