No troubleshooter has yet to help me overcome my problem in installing the newest iTunes update. Can someone please help me.
Everytime I try to install the newest iTunes I get the error message,
"There is a problem with this windows installer package A program required for this install to complete could not be run contact your personnel or package vendor"
halfway through the install. I have tried every troubleshooter that half relates to my problem on apples,and microsofts webites, as well as several I found using Google. I know I can't be the only one having this problem. I would be gratefulk for any help someone could offer. Thank you.
I'm having a really similar problem but my error message says "installer has insufficient permissions to modify this file: C:\Windows\SysWOW64\dns-sd.exe."
I really don't have any advice except do NOT follow the 'general troubleshoot' crap on apple and delete your itunes. I did that hoping it would fix the problem and now I have the same problem and no itunes- it won't re-install.
Other than that I was hoping maybe if you figured anything out you could let me know and vice versa? Maybe we have the same problem somehow.
Good luck, and if i get any feedback, i'll let you know as well.
Similar Messages
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i have been trying to download the newest itunes to my windows 7 computer wit the last 2 wks now... im at the stage where iv tried everting from uninstalling itunes to installing it again... can someone please help before i throw the computer out the window!
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
Hello,
While trying to update Adobe Reader XI 10.0.06 to 10.0.07 on my laptop running W7 Home Premium x 64, I get error message 2203. The same occurs if I try to uninstall before manually install the new version. Can you please help?
PS.- Thank you very much for your Support in trying to solve a problem created by yourselves.
Message was edited by: Juan VeranoIs there anything else beside the number 2203?
Try removing the current Reader using http://labs.adobe.com/downloads/acrobatcleaner.html, then install 11.0.07 from http://get.adobe.com/reader/enterprise/ -
I have never been able to open my itunes store. I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes. Can someone please help!
I have tried
- setting time and date
- uninstalling
- upgrading itunes
- changing credit card
Any other suggestions?Update your safari. Install this: http://support.apple.com/kb/dl1569
The itunes store relies on certain components of safari, regardless of if you use it or not. -
windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!
Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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When I go to my iTunes Store and download something, for some reason it's not letting me download app it's saying there's a billing issue, when I correct it, it's says contact iTunes/ support can someone please help me, I really want too listen to paying
You need to do as provided - contact iTunes Store support.
http://www.apple.com/emea/support/itunes/contact.html -
I've tried to download the flash player several different times and each time i get a connection error message.It downloads fine and when i run the file to start install, it installs up to 5% and then i get the connection error message. I've tried disabling my antivirus software, closing my browser for install and nothing.Can someone please help me? I'm using Firefox.
Hi!
I had the exact same issue, being on a mac. If you are on a mac and the connection error message occurs, then use this link http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
It allows you to download it offline, which is what I used.
Hope I was help!
-Haroon -
I'm getting the run-around. Can someone please help me with a rebate problem?
I purchased a Samsung W/D from Best Buy with the free vacuum offer. It was delivered and I submitted my rebate request. The submission page said to wait 6 to 8 weeks for processing. I waited 8 weeks and then became concerned. When I called the rebate center they said they had no record of my submission. Obviously, the online process failed. I understand technology doesn't always work, but the operator and manager told me I would now not be able to get my rebate and only offered a mailing address to complain. I am EXTREMELY frustrated. First, because the only reason I purchased these units was for the rebate and now I cannot return them to Best Buy because of the time elapsed. Second, if I was aware that there was a problem with the submission I would have been able to fix the situation. The website said all was OK, and all the information said to wait 6-8 weeks. Why would I have checked in before that time? Now I'm told I'm too late to fix it??? All I want is the vacuum cleaner I was promised when I purchased the W/D. Can someone please help me?
Hello ChadMelton,
I have a hard time passing up offers for free products, so I understand how such an offer could influence your decision to buy. I'm wholly disappointed to read, though, that your rebate experience didn't go smoothly and that the manufacturer seems to have been less than cooperative. I would be frustrated too under such circumstances!
I was unable to locate your purchase using the information you provided when you signed up for Best Buy Unboxed. I would like to look into this situation on your behalf, but will need more information to begin. If you will please send me a private message that includes your full name, telephone number, order number and/or the Customer Service PIN from your purchase receipt, I'll get started.
I'm very grateful that you wrote to us with your concerns.
Sincerely, -
I want to uninstall the new iOS update. can somebody please help?
I have a son that is disabled and he LOVES youtube. He has learned a lot navigating through the app. The new iOS update does not support that app. Why?? i dont know but I wish I never updated. I have no idea how to uninstall the update. Can somebody PLEASE help me??!!! Thank you so much!!
Just go to YouTube.com in safari and view the content that way. Create a shortcut on the home screen so you do not bleed to type in the address.
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i logged on to itunes to download some music on to my ipod touch and accidently clicked "do not show me this message again" and the message was for the itune update 10.6.3 now i cant put music off itunes to my ipod touch someone please help me!!!!!!!!
Download/install the latest iTunes here:
http://www.apple.com/support/itunes/ -
I have been trying to update my iTunes but each time i download the update I get an error. The first error that comes up is error 7 then I get a Windows error 193. Can anyone please HELP ME?
I had the same problem, when switching over to iTunes 11. I downloaded the software through Apple Software Update, and when I tried opening the software, it popped up with an error message. The support forums suggest a complete uninstaall/reinstall, which I did. iTunes 11 now works without a single problem. Fair warning, tho: Back up all files pertaining to iTunes (music, videos, etc.) BEFORE uninstalling.
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I cannot open itunes on my windows (older verson of windows) It keeps saying short cut has change or moved and no longer working properly. I have tried to do a repair on the file but the computer wont let me. I have tried reinstalling itunes but still not working. Is there anything you can sugguest please as I need my itunes.I have looked through the support questions and have tried everything. I have on Bonjour on my computer. Thanks heaps.
See Troubleshooting issues with iTunes for Windows updates for a complete set of iTunes rebuild steps.
tt2 -
Hi,
I have an iPad 2 that is defective. Apple has replaced it with a new one. First off, how do I know if I have a Sim card? Secondly, I backed up my old iPad the other night (iPad plugged into iTunes). Can somebody help me and explain how I set up my new iPad now? Then how do I register it with my new serial number, etc.? Any and all help is appreciated. I'm not mechanically inclined, so to speak, so if anyone can make it easy on me it would be greatly appreciated. By the way, my iPad 2 is a 64 GB with WiFi and 3G. Thanks in advance for any and all help.You need to restore your iPad from iTunes.
Start iTunes.
Plug in your iPad using the USB cable.
Click on the iPad in the left hand column under "Devices".
In the "Summary" tab, there are options to Back up, Update and Restore.
Choose Restore, choose the backup and let it run.
http://support.apple.com/kb/HT1414
If your old iPad was capable of receiving data on the go, without wifi, then you have a SIM installed. Best to check anyway. You need either the tool supplied in the box, or the end of a paper clip to open the tray
http://support.apple.com/kb/HT5163 -
Please help!
Since the iPod has been disabled from entering the passcode incorrect too many times then you will need to restore it to factory settings in recovery as shown in the article below:
http://support.apple.com/kb/HT1808
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