No update of Business Explorer 3.50 and SCM via Installation Server 6.40

Dear all
We use SAP Installation Server 6.40 to deploy SAP Front End 6.40 and updates. For new installations, target systems will get the latest version of SAP GUI 6.40 (PL 27), Business Explorer 3.50 (PL 13) and Supply Chain Management add-on (PL 6).
On existing installations only SAP GUI will be patched resp. updated. Business Explorer 3.50 and Supply Chain Management add-on will not be patched by Installation Server. We have checked this by local installation of patch (patch level 13, your present patch level 4). What is going wrong? Has anyone a hint how I can solve this problem?
Thanks
PK

Hi. I'm think first you need to chek this :
Viewing the Log
Use
You can check the installation by viewing the log file sapsetup.log. The log file can be found in:
• C:\WINDOWS\ under Windows XP
• C:\WINNT\ under Windows 2000
The most recent log has no number. The older logs are numbered. The higher the number, the older the log. Each time new log is generated, each of the log numbers is incremented by 1.
Procedure
1. Run saplogvw.exe from the server, to start the SAPSetup Log Viewer.
2. Enter the path and filename of the log file.
3. Choose Finish.
The log file is displayed. Errors are colored red. Warnings are colored blue.
Also run this in command line
sapsetup.exe /check
Regards.
Edited by: Sergo Beradze on Apr 2, 2008 9:44 PM

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