No valid HTML templates error on publish

Hello,
I've been using flash8 on my computer without any problems since I've purchased it, until now. Suddenly I'm getting this error message when trying to publish. (it won't let me get to the publish settings)
"No Valid HTML Templates are available to complete this operation"
I've already reinstalled without any success, and have scoured the internet for a solution. It seems others have had this problem in the past but no one has a logic answer on how to fix this. So I come to you, I know my version is dated and not an actual Adobe product, but it was working fine. What could be causing this sudden problem?
Please help, thanks.

Here's the solutions (thanks to San), just incase anyone else come across this problem. - cheers!
It sounds like the user configuration is bad. Please try removing the user configuration folder. Please note that after deleting the user configuration, there are user settings, such as panel position and saved jsapi commands, will be removed or reset so you might want to save the important files you want to reserve in user configuration before removing the user configuration folder.
1. Quit Flash.
2. Delete the following folder:
Win 7 and Vista: HD:\Users\<username>\AppData\Local\Adobe\Flash CS5
Win XP: HD:\Documents and Settings\<username>\Local Settings\Application Data\Adobe\Flash CS5
Mac: HD:/Users/<username>/Library/Application Support/\Adobe\Flash CS5
3. Relaunch Flash and see if it fixes the problem.
Thanks,
San

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It sounds like the user configuration is bad. Please try removing the user configuration folder. Please note that after deleting the user configuration, there are user settings, such as panel position and saved jsapi commands, will be removed or reset so you might want to save the important files you want to reserve in user configuration before removing the user configuration folder.
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user10163762 wrote:
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<?xml version="1.0" encoding="UTF-8"?>
<INVALIDSERIALPRODUCT>
<P_ORG_CODE></P_ORG_CODE><P_DATE_RANGE_FROM></P_DATE_RANGE_FROM><P_DATE_RANGE_TO></P_DATE_RANGE_TO><P_ITEM_NUMBER>VIR</P_ITEM_NUMBER><P_LOT_NUMBER></P_LOT_NUMBER><P_RMA_NUMBER_FROM></P_RMA_NUMBER_FROM><P_RMA_NUMBER_TO></P_RMA_NUMBER_TO><P_CUSTOMER_NAME></P_CUSTOMER_NAME><P_EMAIL></P_EMAIL>
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<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000004</SERIAL_NUMBER>
<RMA_NUMBER>8200000106</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
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</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000004</SERIAL_NUMBER>
<RMA_NUMBER>8200000106</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-11T05:52:23.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000016</SERIAL_NUMBER>
<RMA_NUMBER>8200000106</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-11T05:53:06.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>011000000011</SERIAL_NUMBER>
<RMA_NUMBER>8200000106</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-11T06:09:16.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number does not exist in Axway Track-n-Trace</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000021</SERIAL_NUMBER>
<RMA_NUMBER>8200000106</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-11T06:11:09.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000001</SERIAL_NUMBER>
<RMA_NUMBER>8200000066</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-11T06:46:04.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000001</SERIAL_NUMBER>
<RMA_NUMBER>8200000066</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-11T07:08:21.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>00000000004 </SERIAL_NUMBER>
<RMA_NUMBER>8200000066</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-11T07:13:05.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Unknow Error </REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000011</SERIAL_NUMBER>
<RMA_NUMBER>8200000101</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-11T19:32:00.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000004</SERIAL_NUMBER>
<RMA_NUMBER>8200000107</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-14T02:49:40.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000092</SERIAL_NUMBER>
<RMA_NUMBER>8200000109</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-14T07:52:22.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000031</SERIAL_NUMBER>
<RMA_NUMBER>8200000109</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-15T02:24:27.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000034</SERIAL_NUMBER>
<RMA_NUMBER>8200000109</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-15T02:30:28.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Catchall fault scope has been executed</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000010</SERIAL_NUMBER>
<RMA_NUMBER>8200000114</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-15T03:36:18.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
<G_SN>
<ITEM_NUMBER>VIR823010</ITEM_NUMBER>
<DESCRIPTION/>
<LOT_NUMBER>Viread 245mg,Korea</LOT_NUMBER>
<SERIAL_NUMBER>000000000158</SERIAL_NUMBER>
<RMA_NUMBER>8200000114</RMA_NUMBER>
<CUSTOMER_NAME>Yuhan Corporation Korea</CUSTOMER_NAME>
<COUNTERFEIT_CHECK_DATE>2014-07-15T04:19:48.000-07:00</COUNTERFEIT_CHECK_DATE>
<REASON>Serial number and lot combination not valid in Axway Track-n-Trace.</REASON>
</G_SN>
</G_SNQ>
</INVALIDSERIALPRODUCT>
thanks
nks

This is the General XML forum.
The homepage description says :
Discussion of the general XML language, standards (XSLT, XQuery, XMLSchema, etc.) and application management issues, suggestions and tips.
The BI Publisher forum is here :BI Publisher
So please mark this post as answered and ask again over there.

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Hi,
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Hi
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> Go to SICF transaction and activate the whole tree under the node Default host>sap>bc>gui>sap>its.
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Related links ->
Note 851940 - Launchpad in BBPSTART has wrong URL for services
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generate Printed Documents. I usually use the generate primary
layout for the web help.
This is the exact error I get, no matter which of my projects
I try to generate web help for:
Template Error: can not resolve macro: WH_CSH2_HTM
Finished compiling WebHelp in 6 sec(s)
Should I reinstall WebHelp to fix the corrupted template? If
so will I have to restore my default.css?
I am a really plain bread and butter user. I have not
imported any templates or customized any templates. I have always
just opened my projects with ROBOhelp HTML and generated.
(Successfully, I might add, up until now).
Thanks again for any help you can give me.
Sandy

How to import all HTML templates into your IT Server?

Hi All,
I am trying to configure Leave Request workflow (WS200000081).I have read that Html Templates need to be import/published in your ITS server. I am not clear as to what is an html template and how to publish it?
Regards,
Pavanmeet.

Hi Pavanmeet,
Since this is a standard service file provided by SAP no need to publish it.
For the error you mentioned, you can do the setting as below.
Go to SE80. In the menu go to "UTILITIES" select "SETTINGS". The screen is displayed. In the tab select ITS. Here you can set the ITS server path. This ITS will be selected when you publish the service file.
Regards
Arun

No valid HTML templates error on publish

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