'no vendor assigned' on some lines of cart

I support a client who uses EBP v 4.0 (SRM 3.0.)
They have a problem I am looking at, where a user creates a cart of multiple lines, typically an annual purchase order to cover monthly charges. These lines are all for the same vendor and all using the same product, yet sometimes (and I can't work out why this happens) one or several of the lines will be created with 'no vendor assigned', which generates a Purchase Requisition in backend R/3 and obviously requires manual intervention by the Central Purchasing Team.
Yet the other lines on the cart create a PO automatically in R/3 straight after approval.
The client does not want to have 2 different SAP PO numbers, as they are supposed to be giving one PO number to their supplier to cover an entire period.
I've looked for OSS notes & through the forum, and can't find anything.
Can anyone help please?
Regards

Hi Vikki,
The firsty thing to do is to find a way of reproducing trhe error on your development or quality environment, and open a ticket on OSS.
The problem may also come from the way the users create the SC (catalog, manually or product master).
A workaround may be to add a control in the BBP_DOC_CHEK BADI in order to get an error message on SCs items without source of supply.
Regards.
Vadim

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    >
    Maron, Swiss wrote:
    > All,
    >
    > We are with SRM 5.0, Classic Scenario.
    > I have created SC with 2 line items and given different vendors for two line items of the same SC.
    > It should generate two POs for this, right ?
    >
    > Bt, only one Purchase Req. and PO is created and showing in R/3.
    >
    > Any inputs please ?
    >
    > Thanks
    > Maron
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