No verification e-mail

When I registered for this site, the verification e-mail came instantly and worked properly. When I try to log in to BestBuy.com, I get asked for a verification code that never comes. I checked my inbox, spam, archive, and trash. Using Gmail.
Solved!
Go to Solution.

Hi bussemac,
Well, that's no good! Not being able to access your account would certainly make placing an order online difficult, so I can imagine why you'd be concerned.
I've had the chance to look into this situation and it appears that the reason why you may not have been receiving the verification message is because you have multiple BestBuy.com account, each associated with the same My Best Buy membership number and different e-mail addresses. I've broken the link between your My Best Buy membership and these duplicate accounts and have reset both passwords to address this issue, so please keep an eye on both your inbox and junk mail folders for a password reset notification. When you sign back in, you'll then need to re-link your My Best Buy membership details to the account you wish to keep moving forward.
I hope this helps.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

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