No Vibration on Q 10

I had restar my phone pressing the on/off button until blackberry symbol appear, also I turn on all the vibrate configurations in Notifications menu, like applications and others but it doesn´t function, somebody can help me please

Thanks for the clarification. The method I have recommended for you is not official, and hence is not technically open for much discussion here (at least not in how I interpret the Ts and Cs of this site). Hence, there is nothing more I can offer you...other than to give you the "hint" to search over on a different site (CB) for further links that may be useful to you.
Given that you only say you can't download, I of course can't truly diagnose your issue, and only can make this guess. For example, if your country, ISP, work, or other entity restricts your access to ALL of these possible sources, there's really nothing I can do about that. But, try searching over at that "other" site and see if anything there can work for your situation.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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