No video as the screen turns green.

When trying to watch a video, as in tech support and movies,  the screen turns green.

Hi,
Try the following first.
Start a video playing.
Right click on the video ( green screen ) and select Settings.
Remove the tick from the box next to 'Enable Hardware Acceleration' and then click close.
Refresh the current page and see if the video now plays Ok.
If the above fails to correct the issue, try a clean installation of the flash plugin/ActiveX as follows.
First, download the Flash uninstall utility on the link below and save it to your Downloads folder.
Flash Player Uninstaller.
When the download has completed, close all browser windows, open your Download folder and run the uninstaller.  After this has completed, restart the PC.
When windows has reloaded, download and install the latest version of Adobe Flash.  Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.
When the installation has completed, restart the PC.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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