No video call option

Please help with video problem.  The "Video Call" option is greyed out and unavailable.  How can I reinstall the video call option?
Solved!
Go to Solution.

As stated in my first reply to the original poster, when the selected contact is offline the video call button is grayed out and won't function. When the contact's status becomes online, the button will become bright green and clickable.
Please note: I do not respond to requests for help via Private Message.

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