No Video/Cannot get video from the camera

I'm in Phoenix on a business trip and I've connected to the hotels "high speed" internet access. I've launched ichat and have attemted to engage an video conference with some friends.
I can connnect via text and audio but to no avail with video.
The error "cannot get video from camera" I believe is the error message, keeps coming up. Why ? Is the Hotels network at fault since it is quite extensive. Firewalls in the hotels network ?
Thanks

Hello again,
I have an ADSL connexion (free in France) with a Freebox (acting as a normal modem) then a netgear router/switch. Since the netgear is not uPnp, I configured the port forwarding to my mac (since forwarded everything above 4000 (TCP and UDP) to go to my mac (slight exageration, but worked).
It worked before, so this setup is not the problem. Probably a software upgrade. I downgraded to Quicktime 7.01 but wasn't able to test it yet. Will do this week end.
If that's the problem, frankly, Apple is very bad at communicating around iChatAV. It should be in the troubleshooting papers somewhere like "Quicktime 7.03 can be an issue for iChatAV". I also have all the developer tools installed and the latest Java 5. I can't see how that would be an issue though.
Alex

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Tell us about the Network you created please.
What make and model modem ?
Can it route (issue IPs) ?
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Make and model of that please ?
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IS there any computer that is sharing it's Internet Connection with any other computer ?
I take it from the title and the post that you infer you can Video and Audio chat ?
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As the Screen share in iChat uses an Audio component then the Camera if it is also the Mic needs to be ON.
In your case this may mean that in the ichat Video Menu both Camera Enabled and Mic Enabled should both be ticked.
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It does seem very odd that it only effecting Screen Sharing.
I have a Firewire connected DV converter that has two Firewire ports itself so I can input the camera feed to two computers. When this is in place the System also sees it as a Network.
I have also heard of one person with a Firewire Stills camera and I think the Storage space was seen as an External Device and therefore appeared Networked which is why I asked the first set of questions.
iChat does not like being in Two networks (a modem that issues IP address and a router doing the same or Wireless to a neighbour and Ethernet to your Own Internet connection, the Mac being the hub in a Share Internet connection, Wireless and Ethernet to the same router and using Parallels when set to Share the Mac's IP are the most common)
The Screen Sharing option in iChat > Video Menu is ON ? (at both ends ?)
As iChat's Screen Sharing is related to the System Screen Sharing and therefore Apple Remote Desktop you may find that in any routing device you may have to open ports 5900 and 5988 if not using UPnP
http://support.apple.com/kb/TS1629?viewlocale=en_US
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Nope. You need to have Distributing Addrress deselected in the Airport if it is in the link
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Once the Modem's issued IP appears on the Mac then you log on to the modem (10.0.0.1) in Terminal, and Forward the ports to the IP the Mac gets.
Your wife's PC is also likely to need some ports open for her Apps and this will be a different IP.
I have only brought some of the details from the Port Forward site so I would make sure you check any Read Me or manual (On the CD ? web site ?) that might give you more clear instructions.
I would set it up with the Airport Out of the loop first as this will confirm the modem is in DHCP mode (you will not get an IP otherwise).
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Strange "can't get video from the camera"

Hi,
i am on a pb 17 inch 1.67 and i just installed 10.4.5.
I ahd a successful ichat with another isight user just minutes before, but now i always get this error when i try to connect to them.
I tried to change ports and all, checking firewalls , but to no help.
any hint?
thanks.
A.

Hi mwm,
Do you have any Video or Audio Capture cards or equipment ?
Have you tried Unplugging the camera and plugging it in again ?
Also try Shutting down.
Disconnetcting formth e modem.
Restart the computer.
Restart iChat
Plug in the cable from the computer to the modem.
Log into AIM
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iChat Resources Web Pages

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Trying 10.0.0.138...
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(Pic line drawing edited out here )
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Can't get video from the camera

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HI Roger,
In the previuos incarnation of the iChat discussions this thread was a "Sticky" item which meant it was held at the top of the discussions
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No Video/Cannot get video from the camera

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