No video capture devices were found

Question

I recently discovered that the iSight camera (now named FaceTime HD camera?) does not work on my recently acquired MacBook Pro Retina 15".
I have attempted to reset the SMC, but that did not appear to solve the problem.
Under "System Information" > Camera it simply states "No video capture devices were found".
It also does not appear under USB as some other threads have suggested.
When I start Photo Booth or FaceTime the camera icon with a line across is displayed, and Photo Booth also states "There is no connected camera".
I am currently running OS X 10.8.5 (12F45).
As far as I can tell the problem has been there since I first received the machine back in June, I simply have not had any reason to use the camera until now.
Have anyone else run into a similar problem, or is there perhaps somewhere I could look at log files or system files or something like that to attempt to track down the cause of the problem?

Answer 1

ken_guru wrote:  ... is there perhaps somewhere I could look at log files or system files or something like that to attempt to track down the cause of the problem?
It sounds like you already have done everything you need to do.
Because your camera is not being recognized by your "recently acquired MacBook Pro", contact Apple or the retailer who sold it to you for help.  They can tell you if your Mac needs to be repaired or exchanged for one that works properly.  Otherwise, they can show you how to use the camera. 
Message was edited by: EZ Jim
Mac OSX 10.9