No video fro new P7 board (MS-7380)

Question

The video cards are good because I am using them again now in my old motherboard. But I am getting no display at all when I try to power on. I noticed this board does not have a 12V Aux PCI power connector like my old board does. Does this mean that I have to have video cards with the SLI power connector on them? My power supply has them but I didn't need them with the motherboard and video cards I have since there is a aux jack on my current MB. I was just hoping that was it. If it does require the video cards to have power then great if not that would suck since I hate RMAing parts it already took a week for this one to get here. I have tried everything I can think of resetting the CMOS swapping video cards in the PCI slots just for a laugh and no change. If there is something I am missing then I could use some help...... no clue what to do next except wait for an answer from someone or the company on if I need new video cards for this board or it's just no good.

Answer 1

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It makes me mad that they would not say anything about that.
Well, you have every right to be mad.  Appart from the fact, that the system is not turning on (for whatever reason), you would have been greeted by a nice flashy Packard Bell Logo if the system actually put something out on the screen. 
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I haven't gotten a response back but I will attempt to get my money back now.
Yep, that is what I would suggest as well.  You would never get any official support from MSI for an OEM Product and I bet that Packard Bell would also refuse to provide you with technical support for the simple reason that you did not purchase the board as part of a Packard Bell System.
BTW:  Your current problem does not seem to be a BIOS Compatibility Issue.  Your video card and your processor should be perfectly supported by your current BIOS Version. 
So, basically, the possible explanations that remain look pretty much like this:
- board defective (possibly the CPU socket (bent or broken pins) or a problem with the internal power distribution), defective chipset, defective memory slots etc.
- defective processor
- problem with your PSU or not all power connectors properly connected (24-Pin ATX and/or 4/8-Pin +12V CPU power)
- short circuit inside the case (test the board outside the case on a non conducting surface
- memory problem (defective memory modules, incompatible memory, factory overclocked memory, overstressed memory controller, because all four slots are populated
- corrupt BIOS
- CMOS problem
Anyway, this thread ends here, as it does not deal with an MSI Retail Product.
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