No video on capture via panasonic deck

Hi all
Does anyone know if a Panasonic AJ-hd 1400E deck is compatible with final cut pro 5.14. I've just hired a deck but can't get it to playback video. It is allowing me to control it via log and capture, and see timecode, but on capture now, comes back at me with "the operation could not be completed as there is no video".
Have checked the easy set up (actually I've tried them all!) and cables, and firewire ports etc, and have now been here for 5 hours!
Thanks
Pete

YOU need to make sure that you are using the proper EASY SETUP...this will ensure that FCP is set up properly to recognize the deck. DVCPRO HD 720p...then whatever frame rate you shot. 720p24, 720p30, 720p60.
And make DARN sure that you turn on the deck AFTER you connect the firewire to it. Connecting firewire after you power up might blow out the firewire port, as firewire carries power from the computer.
Shane

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