No video on MB Z77A-GD65 or GPU

So my last MSI MB killed itself. I received my RMA board and installed it. I have no monitor output from either the MB or GPU output. Any ideas on this one? Cannot see bios info. Grrrr. Thanks.
1 x OCZ Vertex 4 VTX4-25SAT3-128G 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)
1 x Refurbished: EVGA 02G-P3-1559-RX GeForce GTX 550 Ti (Fermi) 2GB 192-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI ...
2 x G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-1600C9D-8GAB
1 x Intel Core i5-3570K Ivy Bridge 3.4GHz (3.8GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor Intel HD Graphics ...
1 x MSI Z77A-GD65 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS
1 x ABS Majesty series MJ1100-M Continuous 1100W@50°C ATX12V/EPS12V 80 PLUS GOLD Certified, Single 12V Rail, Modular ...
1 x COOLER MASTER Hyper 212 Plus RR-B10-212P-G1 "Heatpipe Direct Contact" Long Life Sleeve 120mm CPU Cooler Compatible ...
1 x Thermaltake Element V Black Edition Steel Full Tower Computer Case Colorshift Fans VL200K1W2Z

Remove the discrete card and clear the cmos, then test the onboad.
If still no vga at all, remove the main board from the case and check for extra stand offs or other shorts. While the board is out, remove the cpu and check the pins with a bright light and hd zoom or magnifying glass.

Similar Messages

  • Z77A-GD65 / Video issues

    Hey All
    Got a real weird issue going on
    Randomly when playing games my computer will shutdown and reboot. When it boots up the video card is blurry during Post and bios splash screen. Once windows attempts to load the computer reboots again.
    Changing to the onboard video card works fine
    If I swap the PCI-E to another slot it will work again but the issue will reoccur in a matter of time - can be days or minutes
    Video Card runs in high load environments such as ARMA3 and Starcraft with issues. Previously had not experienced an issue.
    It's just really weird
    System
    MB: MSI Z77A-GD65
    Video: GTX 580
    Memory: 16GB Gskill 2400
    Any help or ideas would be awesome
    Regards,
    Mag

    could be overheating for sure so like dude said check the temps under load and see if its temp is very high?
    also it could be RAM errors so try >>Memtest86<< and see if it throws errors or if the computer restarts while its active?
    could also be PSU related as you have not listed what power supply you have as it may be having a power shutdown issue as the PSU is not capable of sustaining a stable power delivery?

  • Z77A-GD65 issues with Geforce GTX 780 Video Card

    Hey Guys,
    I have a issue with a new PC build.
    I think it may be a driver or BIOS setting issue, I hope
    I bought a MSI Z77A-GD65 motherboard and below are the specs:
    - Intel Core i7-2600 CPU 3.4 Ghz
    - BIOS Version E4451IMS V10.8
    - Balistix Sport 8GB sticks (Total of 24 GB memory installed)
    - Kentek 875w power supply
    - Geforce GTX 780 Graphics Card
    My problem is with the Geforce GTX 780 video card, I installed a fresh install of Windows 7 64 bit and
    everything runs and works fine,but when i install the Geforce GTX 780 video card and install the
    drivers its all good up to this point but when i restart the computer i get this message in the device
    manager ""Windows has stopped this device because it has reported problems (code 43)"
    I have installed different versions of the driver, a few older and few newer versions with the same
    outcome.
    I tried to flash the BIOS to the latest version 10.11 but had problems with it picking up my harddrive
    after it flashed successfully. I even checked the boot up setting and it all looked good just would not
    boot up, so i had to revert back to the v10.8 BIOS version for it to work.
    I'm not sure if there is a setting in the BIOS that i need to turn on or off. I'm not familar with this BIOS,
    is there a place in it so i can see if the BIOS is picking up the video card, it has to or Windows would
    not see it right?
    I'm stumped here, do you guys know of a Geforce driver version that works well with this video card?
    I truely think the card is fine because when i install the card to the motherboard i dont get any weird
    issues until the driver is installed and Windows is restarted.
    I would greatly appreciate any help and advise that you guys can give me.
    Thanks alot

    UPDATE 
    Well i wanted to post an update on my new build issue.
    Here are my specs:
    I bought a MSI Z77A-GD65 motherboard with BIOS v10.8
    - Intel Core i7-2600 CPU 3.4 Ghz
    - BIOS Version E4451IMS V10.8 (i had a issue with the newest BIOS flash v10.11 it wouldn't detect the harddrive, could figure that one out so i went back to v10.8)
    - Balistix Sport 8GB sticks (Total of 32 GB memory installed) I first had 3 sticks so i got another 8GB stick to fill all 4 banks for total of 32 GB
    - Corsair Professional Series 860 Watt Digital ATX/EPS Modular 80 PLUS Platinum Power Supply AX860i (Bought this PS to replace the Kentek PS)
    - N780 TF 3GD5/OC (GeForce GTX 780 GAMING) (traded Geforce GTX 780 card for the MSI version of the GTX 780 card)
    OK... I got the new Corsair 860w power supply installed and i installed the new MSI GTX 780 video card with the specs above everything installed fine no problems and my son was playing the Bio Shock Infinite game on Steam and about 1 hour into the game he got a blue screen of death, says something like "to prevent damage windows is now resetting" and it turns off so fast can't read the rest of the message.
    I'm going to here in a little bit and update all device drivers with MSI Live update utility and also update the motherboard BIOS again to v10.11.
    I'm really confused here, I'm also going to take out some memory and try to run it with sticks only in slot 2 & 4 to see if it runs more stable like that, also should i update the video card to the latest driver, i know the latest is not always the greatest driver.
    I want to think you guys again for your help & time with this issue. I really dont know what else to do here, everything is new in this PC.
    Thanks

  • Z77A-GD65 not detecting second 7950 GPU

    Hi all,
    Here are my specs, to start with:
    Motherboard: MSI Z77A-GD65
    Processor: Intel i5-3570k
    Memory: 2x 4GB GeIL Black Dragon DDR3 PC3-12800C11
    SSD: Samsung 830 256GB
    GPU 1: HIS 7950 Boost Edition 3GB, in the top 16x PCIe slot
    GPU 2: VTX3D 7950 3GB, in the second 16x PCIe slot, via a powered PCIe 16x riser card
    PSU: OCZ ZS 750W
    Monitors: 1x BenQ G2420HDBL 1920x1080, 2x Dell 20" 1680x1050
    USB devices: Razer Tarantula keyboard, Logitech MX Revolution mouse, Blue Snowball ICE microphone
    Since installing the second graphics card, I have been having issues with the system booting, getting as far as 15 on the LED output, before restarting, and repeating over and over, on BIOS A91. I found that if I had none of my monitors turned on, then the system would more reliably boot.
    Today, I have updated my BIOS to the AC3 release. This appears to have resolved the reboot loop, I can have all my monitors switched on now - however, it is now not detecting my 2nd graphics card at all!
    I have the system fully water cooled, so removing/swapping cards around is going to be very difficult - due to my loop design, I am using the powered 16x riser card.
    However, before this is pointed at as being the problem, I was having the reboot loop issue with the previous BIOS when I had the card plugged in directly to the motherboard prior to fitting the water cooling to this second card! The powered riser made no difference, either good or bad.
    Any thoughts or suggestions on any settings that I may have missed anywhere after updating the BIOS that would have the effect of disabling my second 7950?

    Quote
    would I be right in remembering that there is some setting, somewhere (which I've not found yet) that specifies something about the PCIe slots and which ones are active, ie disabling the 1x slots and giving the PCIe lanes to the 16x slot
    There is no setting. The slots are automatically switched depending on the population. If the primary slot is the only physical x16 slots populated it is X16/x0/x0. If the 2nd slot or both is/are populated it is (x8/x8/x0). If the 3rd or all slots is/are populated it is x8/x4/x4.

  • MOVED: Z77A-GD65 issues with Geforce GTX 780 Video Card

    This topic has been moved to Intel Core-iX boards.
    https://forum-en.msi.com/index.php?topic=177652.0

    UPDATE 
    Well i wanted to post an update on my new build issue.
    Here are my specs:
    I bought a MSI Z77A-GD65 motherboard with BIOS v10.8
    - Intel Core i7-2600 CPU 3.4 Ghz
    - BIOS Version E4451IMS V10.8 (i had a issue with the newest BIOS flash v10.11 it wouldn't detect the harddrive, could figure that one out so i went back to v10.8)
    - Balistix Sport 8GB sticks (Total of 32 GB memory installed) I first had 3 sticks so i got another 8GB stick to fill all 4 banks for total of 32 GB
    - Corsair Professional Series 860 Watt Digital ATX/EPS Modular 80 PLUS Platinum Power Supply AX860i (Bought this PS to replace the Kentek PS)
    - N780 TF 3GD5/OC (GeForce GTX 780 GAMING) (traded Geforce GTX 780 card for the MSI version of the GTX 780 card)
    OK... I got the new Corsair 860w power supply installed and i installed the new MSI GTX 780 video card with the specs above everything installed fine no problems and my son was playing the Bio Shock Infinite game on Steam and about 1 hour into the game he got a blue screen of death, says something like "to prevent damage windows is now resetting" and it turns off so fast can't read the rest of the message.
    I'm going to here in a little bit and update all device drivers with MSI Live update utility and also update the motherboard BIOS again to v10.11.
    I'm really confused here, I'm also going to take out some memory and try to run it with sticks only in slot 2 & 4 to see if it runs more stable like that, also should i update the video card to the latest driver, i know the latest is not always the greatest driver.
    I want to think you guys again for your help & time with this issue. I really dont know what else to do here, everything is new in this PC.
    Thanks

  • Z77A-GD65 and Radeon R9 290 multi GPU problem

    Hi
    I am trying to setup four R9290 GPUs on the Z77A-GD65 board and for the life of me cannot get it to work. Using Windows 7 64bit with 8GB memory. I have tried installing the cards from the CPU end and backwards. Using the latest AMD drivers (13.12). Using 1x to 16x riser cables not powered.
    I think the problem is either not enough power on the PCIE bus or Crossfire is not working.
    Can anyone offer any help please?
    Thanks

    Quote
    Only team members may post here, or those willing to join.
    Are you joining the Red Rockets? If not, this thread is in the wrong part of the forum. The mainboard is only rated and certified to run a total of 3 AMD graphics cards in Crossfire. It also depends on the CPU used. With a Sandy Bridge, only a maximum of 2 graphics cards can be used, 3 with an Ivy Bridge.
    Quote
    I think the problem is either not enough power on the PCIE bus or Crossfire is not working.
    Nope! Only 16 PCI-E lanes in the processor. If you want 4 GPU's, get a pair of dual GPU nVidia graphics cards.
    Allocation with 3 graphics cards is 8X 4X 4X for a total of all 16 available lanes.

  • SOLUTION for my problems with MSI Z77A-GD65 + MSI N670 PE 2GD5/OC

    Lately I had problems with my GTX 670 video card (MSI N670 PE 2GD5/OC) under Windows 7 Pro x64.
    I got a lot of "Display driver stopped responding and has recovered" errors.
    I had these errors once or twice a day, so I didn't really  bother looking for an answer, also I couldn't reproduce the error.
    Most games just worked fine, but not always... so I tried if I could reproduce the error.
    I tried to stress test with MSI Kombustor and voila no windows error... noo... but the core voltage went to 0 mV within a minute and everything (screen / windows / kombustor) stuttered and I had to restart the system.
    The strange thing was that the voltage went to 0 mV, but the GPU load went from 96% - 60% and back to 96%... why and how is this possible??
    Now I could reproduce my problem... yes!
    First I thought it was a driver problem, because I updated it to the newest version (310.70), so I tried to re-install an older driver and also the original MSI driver... no luck.
    Maybe it could be a mainboard driver or some settings in windows, so I installed Windows 8... no luck.
    Re-installed Windows 7 Pro x64 (basically because Windows 8 s*cks)... no luck.
    I tried to put my video card in another system and there was no problem... so I thought my video card is not broken...
    Maybe it's my my power supply... new power supply... no luck again... grrrr...
    My solution was downgrading / flashing my mainboard (MSI Z77A-GD65) bios back to 1.5 instead of 1.7, because yes... live update had updated my bios... that was the problem.
    I wanted to post this, because I couldn't really find the answer for my problem and maybe I can help a few people with the same configuration and problems.
    Live well and... well you get the idea 

    Quote from: flobelix on 21-August-13, 04:12:05
    Don't use TF II/TF III parts as they won't fit. Arctic Accelero Twin Turbo II or Accelero Mono PLUS are good value for money aftermarket solutions.
    Thank you for the information and advice.  As I was looking into those two, I noticed that Accelero's website claimed the Accelero Xtreme III would also fit, and NewEgg had it on sale, so that is what I wound up purchasing.  It works quite well and is MUCH quieter than the Twin Frozr IV, even before the grinding noise started.
    For anyone else considering this, please be aware that the Xtreme III is monstrously huge (it adds several inches to the length of the MSI N670 PE).  Make sure you have plenty of room in your case for it.

  • Z77A-GD65 throwing B2 code

    So I've got this Z77A-GD65 board I've had a bit over a year now, today I obtained my new 760 GTX and attempted to place it in and upon booting back up the system it started throwing a B2 code both on-screen (the GPU by all visual intents works) and on the mobo status display.
    Now I searched around and found a few suggestions, the main one of which I attempted was to 'reset' the CMOS between changing cards (something about some form of hardware memory, seemed odd to me but I figured what the hell).  Unfortunately this didn't really resolve anything and actually bugged my primary UEFI out to where it would boot up, then cycle booting a few times, so I switched it to the secondary (which I had actually never used previous).
    So that one still did the same thing, threw the B2 code as soon as it booted, on the mobo and on screen, just sat there and threw beeps every 30 seconds or so.  So took the card out and put back in my 560Ti and voila, here I am, the 560Ti is working fine still and the system booted up (under the secondary anyways).
    So is there any thing that anyone can think of that might cause the 760 GTX to not work right?  I really don't think it's the card itself since it was at the very least putting actual video to the screen, and while the B2 code seems to cover quite a few things since it's working with the 560Ti back in I don't think it's any of the other potential problems.
    Only major differences I can think between the two other than the 2GB vs 4GB (560Ti vs 760 GTX) is that the 760 is PCIe 3.0 while the 560Ti was PCIe 2.0, but the mobo is supposed to be PCIe 3.0.
    Other general system info;
    CPU: i5 2500K
    RAM: 32 Gigs of Corsair XMS3 1600
    OS: Windows 7 (not sure this is really relevant, at all, in any which way since it's all pre-boot but just in case)
    Any other info needed just ask away.

    Quote from: xmad on 24-October-13, 02:24:02
    Yes, sorry I mis-read.
    Good thing the flash didn't succeed.
    AA0 flash seemed to work but it apparently changed enough some how that my windows install is now defunct on my SSD, lol.  It's complaining about improper paths and stuff.
    Any idea to this or am I just gonna have to reinstall windows on it?  I already tried re-ordering the boot list (since the new BIOS had some sort of "UEFI Hard Drive, etc" stuff up front of everything.
    Edit: It's actually apparently not booting -anything-, I can't even get it to boot into the USB drive now...
    The update said it was successful and by all intents i can get into the BIOS and crap, but I have no idea what to do now.
    Edit Edit: Okay so did another CMOS reset, seems more or less functional to 'boot' but the SSD is still dead in the water.  Now it's saying "Please reboot and select a proper boot device" or something along those lines, rather than the "Windows path etc etc".  I've hooked the SSD into my hotswap dock and like it seems structurally intact, the files are fine but maybe something in the BIOS/UEFI upgrade goofed up it's MBT?

  • Z77A-GD65 + GTX 275 SLI not working?

    So I bought myself a new system yesterday, the MSI Z77A-GD65 motherboard with an i7 3770k processor. Everything installed fine, and the system is up and running. The only thing I cannot get working for the life of me is the SLI on two exact brand GTX 275 cards. The old motherboard I had before was a xfx 780i, and the SLI worked flawlessly on it.
    The bios version I am running right now is the B5 bios (which I believe is the latest version).
    Some of the things I did were, uninstalled the LAN drivers, then installing the nvidia drivers, updated the LAN drivers to the newest version, uninstalled Realtek's HD AUDIO driver, then trying the nvidia install, installed nvidia's beta drivers (301.24), turned on PCIE GEN3, and reinstalling the drivers using a clean install.
    Does anyone have any advice on this? I am all out of options on my end. I even changed the SLI cable positioning on the graphics card by placing it closest to the back of the computer, then putting it on the next connectors going to the front of the case.
    The only options I see in the nvidia control panel is the physx option, and I can either choose geforce gtx 275 or CPU... So I am wondering if maybe the integrated video is interfering with it? but I don't know how to disable it, or if you even can.
    Any help would be greatly appreciated.
    Thanks guys!

    Quote from: Bernhard on 03-May-12, 14:37:59
    Check the mainboard settings in the BIOS.
    Go to Advanced settings.
    Enter the Integrated Graphics Configuration.
    Disable Virtu technology and select your discrete card as the initial GPU under Initate Graphic Aadapter.
    Check that IGD multi monitor is disabled.
    This is taken from my Z68, but I imagine your BIOS being pretty similar.
    Give that a try and see if it helps.
    I do have that all disabled with no go... I don't think I ever enabled it.
    Quote
    The problem may be with the enabling of PCI-E 3.0. The VGA's you have are 2.0.
    I enabled PCI-E 3.0 as a last resort because when the GEN3 option was off, it wasn't working, so I turned it on to see if that would fix it, but that was a no go too...

  • Z77A-GD65 Sound buzzing.

    Hello,
    I've bought Z77A-GD65 mobo some days ago.
    After installing it in my case with a Intel i5 2500 cpu, XFX HD6870 Dual fan gpu and 8gb of kingston ram (1333MHz)
    I installed a new version of windows 7, installed the newest bios version, chipset driver ect.
    After all that I enabled OC genie, and played some bf3.
    I noticed that I hear a little buzz (Idk how to call it exactly) when I'm playing.. and not only with bf3, it's mostly when I'm playing heavy games and my PC is under some stress.
    Without playing anything, and just browsing the internet the buzz is gone.
    It's not only my headphones, when I'm playing heavy games my microphone also has a buzz.
    I really don't know how to fix it.. I tried re-installing the newest audio driver, flashed mobo with the newest bios but nothing seem to work.
    Hope some of you can help me figure it out.
    EDIT:
    I tried running Prime95 to stress my CPU and see if it would give a buzz sound, but it didn't.
    So it seems I only have the buzz when I'm playing games like BF3, GTA IV ect.
    Thanks in advance,
    Pepie.

    Are you talking about a buzzing or hissing coming from inside the computer case, or from your speakers? If from inside the case, it could be the voltage regulators on your video card making the noise. Some cards do it worse than others, even brand new. It could also be your power supply.
    If it's coming out of your speakers, then it's probably a grounding issue, like there is a solder joint touching the metal case. Not all cases play nice with all motherboards--I had one Antec case where I had to place a small strip of electrical tape at the backplane in order to prevent solder joints from touching parts of the case, and this happened to be the solder joints for the onboard sound which was creating a real nasty whine.

  • Z77A-GD65 Multiple BIOS Issues - B4 Hang, Splash Screen Blinking

    Back in November 2012, I built a home server with a Z77A-GD65.  Lately, I've noticed some strange things happening that I've been trying to research but to no avail.
    First off, I get the B4 code hang-up whenever I'm booting.  This doesn't matter if it's a cold boot or a reboot, it hangs on B4 for about 10-15 seconds, flashes 92 really quick, and then goes to A2 which it stays for another 5 or so seconds.  After that I get the MSI splash screen for about 1 second, then it blinks 5 times.  After that it goes into Windows just fine.
    The blinking is a new issue, the B4 hang is not.  I've read from multiple posts that this is a USB issue.  When I disable USB legacy support, the issue goes away, but of course then I can't have legacy support.  I have yet to figure out what exact device is causing it.  In the process of trying to figure this out, I updated BIOS to A.A0.  After updating to this version of BIOS the splash screen blinks 5 times before going to the "Starting Windows" splash screen.  This is a more difficult issue to figure out why it's doing this because if you search for "BIOS" and "flash" or "flashes" or "flashing", you typically get results for flashing your BIOS.   Hence, why I'm using the term "blinking".  But even then I can't really find a solution out there.
    I also happened to see that the website for the Z77A-GD65 is showing a newer BIOS version, but I'm unable to flash this (at least using M-Flash).  I threw it on a USB, re-enabled USB legacy and whenever I click on it to install, the BIOS screen hard locks.  The screen just freezes exactly where it's at in the BIOS and the mouse is dead.  However, I can CTRL+ALT+DEL on the keyboard and it will reboot the system so I don't need to power cycle the computer.  Not sure why this is happening either.  Perhaps I need to flash this a different way?  Maybe I don't need to flash this at all?
    I could really use some input here on why this is happening.
    As for the specs on my system, they're as follows:
    i7-3770K overclocked to 4.2 Ghz by using the Turbo Mode in BIOS
    32GB Komputerbay DDR3 PC3-12800 1600MHz DIMM with Low Profile Blue Heatspreaders Quad Channel RAM | 9-9-9-24 XMP ready
    AMD PowerColor 7870 Myst Edition GPU - currently not overclocked although overclocking this doesn't seem to affect any issues
    2 - 128 GB Corsair SATA III SSD - one runs the OS, the other I use to load games from
    2 - 500 GB Seagate Barracuda 7200 RPM Sata II HDD's mirrored via Windows 7
    1 - 750 GB Seagate Barracude 7200 RPM Sata II HDD
    1 - 1 TB Western Digital MyBook USB 2.0 external
    2 - 3 TB Seagate USB 3.0 external
    ASUS DVD Burner - not sure which one, it's a cheapy $20 from Newegg
    1 - PCI USB 3.0 expansion card
    Antec TruePower New TP-550 Modular 550W Continuous Power ATX12V V2.3 / EPS12V V2.91 SLI Certified CrossFire Ready 80 PLUS BRONZE Certified Active PFC "compatible with Core i7/Core i5" Power Supply
    NZXT Switch 810 gunmetal - currently have 4 fans running but plan on more, also the Switch 810 has the multi-card reader in the front with 1x SD Card, 2x USB 2.0, 2x USB 3.0
    for peripherals
    1 - Microsoft 360 Wireless controller adapter (legit one, not the knockoff although I had a knockoff prior to getting the real deal)
    1 - Logitech Wireless USB Keyboard with Touchpad
    I tried to be thorough.  Thanks in advance for any help!

    Quote from: PirateDog on 26-August-13, 12:45:18
    Probably a USB device problem.
    This is a candidate, as well as mouse and keyboard. Disconnect USB devices one at a time to find the culprit.
    A lot of devices running. PSU a +12V single rail or is it multi rail? A rail going to the graphics or components may not be enough amps. My best guess is the card reader.
    For UEFI/BIOS flashing, select your mainboard here and use the forum flash method;
    I'll definitely try unplugging some of these USB devices to see if that helps with the B4 hang issue.
    As for the PSU, according to the description for it on Newegg:  "Four industry-leading independent +12v rails are provided for more stable and safer power output."  It has two rails going to the GPU.  The GPU is a new addition to the system and so I wasn't running it until recently.  The issues were occurring beforehand, but you're right that this PSU is underpowered for the rig considering PowerColor recommends a minimum of 500w.  I'm going to be buying a larger capacity one sometime in the very near future.  Any recommendations on good modular PSU's?  What's a good way to tell what wattage to get?
    Thanks for letting me know about the forum flash method.  I'll be back later when I have some results.

  • Z77A-GD65 boot issue!

    Hey.
    I have this Z77A-GD65 motherboard which I bought around July 2012, which has been working great until this morning.  First of all, I don't do any overclocking, It has no meaning to me and I didn't change anything on the BIOS, not even used it prior to this problem.
    Problem is, PC won't post, It will turn on for 3-4 secs until reaching debug code 55 then it will simply shutdown and restart by itself, going into a cycle, just let me repeat, there is no BIOS, no post only black screen.
    I tried switching Bios A and B, clearing data on both Bios A and B, replacing the Bios battery. I replaced the Core i5 3750K with a Core i7, I changed memory sticks, even replaced the 670 GTX card with a 660Ti card. Replaced my CoolerMaster PSU with a Corsair one and none of these changes helped.
    I did this both inside the case and outside the case and gave the motherboard a good airblow to remove the little dust it had on it.
    All the other component worked just fine in another PC.
    So basically, I did every troubleshooting I know, It feels like a shortcut but I inspected the motherboard and it seems to be in good physical condition.
    I think it needs a RMA, whats the best thing to do now?
    Thx for any help!

    You are in South America?
    You could also just email [email protected] if you wished. Might be recommended if that is the case due to the nearest service center being in the USA. Unless they opened a new one recently.
    Yup:
    Quote
    South American
    MSI Computer do Brasil Ltda
     Tel: (+5511) 4949-8888
    Fax: (+5511) 4949 8808
    Website:http://br.msi.com/
    Sede Central de América Latina
    Dirección: 901 Canada Court, City of Industry, CA 91748 U.S.A.
    Tel: + 1-626-913-0828
    Horario de Atencion :Lunes-Viernes (9:00AM - 6:00PM PST)
    Para enviarnos un e-mail, por favor diríjase a alguna de las siguientes direcciones:
    Departamento de Placas Madre, Tarjetas de Video & AIl-in-One PC
    Ventas: [email protected]
    Marketing: [email protected]
    Departamento de Notebook PC y Tablet
    Tel: + 1-305-591-2229
    E-mail: [email protected]
    Centros de Servicio Autorizados para Notebooks en Latinoamérica
     Por favor ir a la página de Servicio y Soporte en la Sección de Centros de Servicio.
    Departamento de Soporte Técnico RMA(toda linea de productos)
    RMA: [email protected] o marcando 1-305-591-2229 (opcion 5)
    Soporte técnico: [email protected] o marcando 1-305-591-2229 (opcion 5)
    FAX:
    Soporte Técnico & RMA : +1-626-581-1551
    Ventas & Marketing: +1-626-913-0818
    Departamento de RR.HH. : +1-626-913-0819
    Departamento Contable: +1-626-913-0897

  • Z77A-GD65 Intermittent Power Up Issue

    Ever since I've had this board, it's been problomatic getting it to start at times. Most of the time it starts just fine, other times the fans just barely spin and it fails to start. Repeatedly pressing the start button usually gets it going after maybe a dozen rapid pressings (think Morse Code).
    I've tried jumping the pins on the header on the board, no difference. I've tried pressing the power button on the board, no difference.
    Sometimes, however, repeatedly pressing the power button does not get it to start. These times I have to disconnect the power cord and wait for the power button on the board to go out, usually takes 30 seconds or so for the board to totally discharge. Now it will power up right away, I have the BIOS set to power up after a power loss.
    Of course I've tried the usual things like one stick of RAM only in Slot 2, different sticks of RAM, only one GPU, no GPU, check for shorts to the case, properly seated CPU, etc. But as it is an intermittent issue, it'll seem fine for a while then go right back to not starting, then start right up the next time without any issues. It will always start with a CLEAR CMOS, but that is not a very handy method of booting the computer.
    The system is very stable after it is running, which leads me to think the individual components are not faulty. It never has any problem establishing a restart, only a cold boot. The HEX readout is always A0 when it's running, it's never had any problem booting up after it establishes power.
    Board: MSI Z77A-GD65 BIOS 10.5
    VGA:   MSI GTX 680 Lightning X 2
    PSU:   SeaSonic 860W (71a 12v rail)
    CPU:   Intel i7 3770K Ivy Bridge
    MEM:  Samsung 30nm 2x4gb MV-3V4G3D/US Slots 2&4
    HDD:   Samsung 830 256gb SSD
    COOLER: Thermalright HR-02
    OC: Multiplier 4.5Ghz 1.275 CPUV ram: 1800 Mhz 1.43V

    Quote from: xmad on 02-August-12, 03:27:35
    What is the ME version in bios?
    If you remove the OC does the problem go away?
    I'm at work right now, not sure about the ME version. Can you elaborate what that is?
    OC has no effect, it's been doing this since long before I even attempted to OC anything. It's a fairly random issue. I could, for example, take the OC out and maybe it'd boot issue free for a number of tries, I'd think the issue was resolved. Then, without changing anything, it'll go back to doing it. I had this happen when I read that RAM slot 2 was determined to be the primary slot. I loaded one stick of RAM into slot 2 and got several clean starts. I was convinced I had resolved the issue, only to have it fail on the next attempt.
    One thing, time appears to be an issue. I can play around with it in the evening, make multiple cold boots no problem. Then it won't start up in the morning. Or maybe it will start up in the morning, but not at lunch. Or not in the evening. But if it's just a couple or a few minutes, it'll start. And restart.

  • Z77A-GD65 power issue/bad system board?

    Looking for advice. I am afraid its a bad board, but some symptoms point at power which also makes no sense.
    This is what the WHOLE system should look like.
    MSI Z77A-GD65 system board
    Intel 3770K 3.5Ghz
    Anted Kuhler H20 620
    G.Skills RipJaws 16GB 1600Mhz DDR3 F3-14900CL9Q-16GBXL (on the test list)
    Asus nVidia GTX 680 video card
    OCX Vertex 3 256MB SSD
    Seagate 500GB data drive
    Razer Lycosa Keyboard
    Razer DeathAdder Mouse
    Antec Sonata IV case with Neo ECO 620W power supply
    It seems to me that 620W should be more than enough. According to my calculations thats roughly 330W of power draw against a 620W powersupply.
    I am not currently over clocking.
    So what the system does look like is:
    If I connect the 500GB drive then windows starts rebooting as soon as the Windows logo comes up.
    If I place all four sticks of RAM in the system windows starts rebooting as soon as the Windows logo comes up.
    If I leave the 500GB standard sata drive off and only use 3 sticks of RAM... well we get a solid system and I am writing this message on it.
    3 sticks of ram appear to work in any 3 slots and allow the system to boot, except 1,3,4. That combo also resulted in the reboots at the windows logo.
    I first thought it was RAM, originally I was using Corsair Vengeance. I saw some posts here about people having the same problem, and noted that the Corsiar RAM was not tested and switch to a the tested G.Skill instead.
    Any ideas? It does not completely seem like a System board issue, but it certainly should not be power. All heat levels are well within normal and as I said the system works great if I leave off the drive and one stick of RAM.
    Thanks guys....

    System torn down, and put back together. (Found out I was out of Thrermal Compound, so I had to run to the store to get some.)
    No long leads, only 9 stand offs matching each mount point on the systemboard.
    Back together... problem is the exact same.
    However, back to the hard drive issue. I decided to play with that since I was getting no where with 4 sticks of RAM.
    What I have discovered is that with NO sata cable connecting the drive to the system board, if I try to power the two 250GB standard sata drives the system reboots just as the Windows logo should come up.
    The fact that this behavior is so close to the RAM behavior... I am back to thinking its a power issue, though system board is still a chance... its just easier to buy a new better power supply than the Antec Neo Power 620 that came with the case. (I have not ever had a problem with Antec before, and will likely just buy one of their higher end power supplies to replace it, but I think I will try it next, just in case.)
    I am not seeing any strange behavior power wise as far as any monitor shows... but connecting power to a sata drive that is NOT connected with a sata cable and causing a reboot just screams power at me.
    Anymore thoughts today. In the mean time off to play Secret World with just the SSD and two sticks of RAM, which still runs rock solid.

  • Z77A-GD65 BIOS recovery

    I attempted to update the BIOS to rev A8 (previous version was A6) using M-Flash.
    The update failed and the board no longer boots from BIOS A
    Switching to BIOS B lets the board boot properly.
    How can I repair the A BIOS ?
    System Config is :
    MB: Z77A-GD65 (MS-7751)
    CPU: QuadCore Intel Core i7-3770K, 3700 MHz (37 x 100)  at stock frequency
    RAM: 4 x G Skill F3-1600C9-8GAR (32451 Mo (DDR3-1333 DDR3 SDRAM) for system memory (32 GB minus HD4000 video memory))
    Graphic card: None
    Hard disks: 4 x WDC WD1002FAEX-00Z3A0 ATA Device (1000 Go, 7200 RPM, SATA-III) (2 of them are attached to the Z77 chipset and configured as RAID 0, the other ones are attached to the AS-Media controller and configured as Windows 8 Striped volume)
    Sound card: None (Integrated audio chipset is used)
    OS: Windows 8 Pro + Media center

    https://forum-en.msi.com/index.php?topic=160450.0

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